- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist** Location **San Francisco, CA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... and community.We are currently seeking a talented and motivated ** Service Desk Specialist** for a Full Time...resolves technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- NuAxis Innovations (Washington, DC)
- ** Tier I Service Desk Specialist** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... job, team, and community.We are currently seeking a talented and motivated ** Tier I Service Desk Specialist** for a Full Time position. **Job Summary:**… more
- System One (Washington, DC)
- …customer. This process is currently taking 10+ weeks. Day to day tasks include: Handle Tier 1/2 Service Desk escalations through tickets, phone, or Teams. ... collaboratively with the Network Manager, Network Engineers, 3rd party Network Service Providers, Service Desk , and JMD customer components to provide… more
- Insight Global (Fort Lauderdale, FL)
- Job Description A healthcare client in the South Florida area is looking for a Tier 1 Service Desk Representative. This person will be responsible for ... per day and an additional 30-40 tickets per day. They use Track-It! And Service Central for ticketing systems. This individual will be working on site every day… more
- Compass Minerals America Inc. (Overland Park, KS)
- …the right to add or modify the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced ... compassminerals.com for more information about the company and its products. **Summary** The Service Desk Admin II will have a strong background in IT Service… more
- Motion Recruitment Partners (Phoenix, AZ)
- Tier 1 Help Desk Phoenix, Arizona Onsite Contract $15/hr - $20/hr This is a full time opportunity based in the Phoenix area with a growing technology ... Customer service experience in a call center environment Help desk or technical support experience preferred Knowledge and experience of troubleshooting Office… more
- General Dynamics Information Technology (Elkridge, MD)
- …Citizenship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and ... At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- PruittHealth (Norcross, GA)
- JOB PURPOSE: The IT Service Desk Technician's role provides technical support to all PruittHealth partners and PruittHealth Contractors facing problems related ... and mobile phones by identifying issues, documenting and analyzing them. The IT Service Desk Technicians receive trouble tickets (Incidents or Service … more
- Robert Half (Willow Grove, PA)
- …and acting as a liaison for the team to support career growth. Audit service desk ticket queues to proactively address potential issues with delays in ... Requirements Active Directory, Microsoft Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Manage Services Technology Doesn't Change… more
- TEKsystems (Fort Collins, CO)
- Overview Our customer is seeking a IT Service Desk Specialist to join their team while an employee is on temporary leave for 3+ months starting beginning of ... onsite in the Fort Collins area. Key Responsibilities Provide Tier 1 and Tier 2 technical support...and printer problems. Manage and resolve tickets using Fresh Service and Fresh Desk . Familiarity with End… more
- Wipfli LLP (Radnor, PA)
- …a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member of our ... IT Service Desk team, responsible for managing day-to-day...Perform tasks in the Continuous Improvement Register and lead Tier 2 meetings. + Manage escalation train-backs and ensure… more
- CACI International (Fort George G Meade, MD)
- …of Travel Required: None Type of Travel: None The Opportunity: - CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD. This ... Help Desk Specialist Job Category: Information Technology Time Type:...role is for an IT specialist in support of Tier 1 operations for a large, complex government enterprise… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities. Responsibilities Update Help Desk ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Process all IT SM tickets to completion. Provide 24/7 Tier 1 support for all environments and networks supporting… more
- NuAxis Innovations (Reno, NV)
- **Help Desk Specialist** Location **Reno, NV** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis... Technician to support the US Fish and Wildlife Service (FWS) inReno, NV. This on-site role is part… more
- Robert Half (Atlanta, GA)
- …contract-to-permanent, onsite role based in the Metro Atlanta area. The Help Desk Technician provides frontline technical support to end users across the ... applications, documenting tickets, and escalating more complex problems to higher- tier teams. The ideal candidate demonstrates strong communication, professionalism,… more
- BAE Systems (New Orleans, LA)
- …current and transferable) Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) ... desktops, laptops, and high-performance computing services. You'll also provide Tier 1 support for remote access and service... Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more
- BAE Systems (Atlanta, GA)
- …current and transferable) Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) ... thick clients, desktops, laptops, and high-performance computing services. You'll also provide Tier 2 support for remote access and service capabilities,… more
- ManpowerGroup (Columbus, OH)
- …and organize IT hardware and peripherals, maintaining accurate inventory records. Provide Tier 1 technical support for hardware, software, and network issues to end ... processes. Strong organizational skills and attention to detail. Excellent customer service and communication skills. Basic knowledge of Windows OS, Office 365,… more
- CACI International (Colorado Springs, CO)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... Tier 2 IT Technician Job Category: Service... Tier 2 IT Technician Job Category: Service Contract Act Time Type: Full time Minimum...mission operations. We have an exciting opportunity for a Tier 2 IT Technician to join our team at… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If ... who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a...If you are looking for a career as a Tier 2 Cloud Support agent and you are interested… more
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