- Excentium (Ellsworth AFB, SD)
- IT Service Desk Specialist III Summary Title:IT Service Desk Specialist III ID:512 Department:IT Technical Expertise & Support Location:Ellsworth ... AFB, SD Description IT Service Desk Specialist III Excentium,... Specialists III are responsible for the initial assessment, triage , research, and resolution of incidents and requests regarding… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 1** to join ... of tickets assigned. + Providing phone, email, chat, and Service - Desk support for end users that are...official SOPs. + Documenting, updating, and closing tickets. + Triage customer incidents and utilize an assignment matrix to… more
- Alliance Defending Freedom (Lansdowne, VA)
- …faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a highly skilled ... Senior Help Desk Specialist to join us in our...IT systems and implementations of new IT technologies. + Triage trouble tickets and assign to the appropriate IT… more
- GovCIO (Lackland AFB, TX)
- …responsibilities include troubleshooting support from incoming calls, emails, and virtual Enterprise Service Desk tickets (vESD), or similar IT ticket tracking ... **Overview** GovCIO is currently hiring for Tier 2 Help Desk Support Services Specialist onsite at Lackland...+ Five years of experience in computer system/network support service desk . Includes one-year documented work with… more
- GovCIO (Lackland AFB, TX)
- …out each ticket. + Accurately record, update, and document requests using the IT service desk system + Ensure data entered into logs/records/ files is accurate. ... **Overview** GovCIO is currently hiring for a Help Desk Support Services Specialist at Lackland...mobile devices, data, and infrastructure. + Experience with IT service desk ticketing systems: preferably Remedy. +… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …0-2 years of customer service experience. 1-3 years as a Customer Service Representative or Help Desk operator preferred. **Other Job Specific Skills** * ... Supports one or more Help Desk systems developed and operated by ASM Research....for multiple applications. Assesses the customers' issue, performs initial triage , documents the problem, creates an incident and ensures… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …users for multiple applications. Performs basic user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage , documents the ... **Minimum Qualifications** + HS Diploma + 0-1 years of customer service and/or help desk experience. + Candidates must have an active secret security clearance.… more
- Community Health Systems (Franklin, TN)
- **Job Summary** The Service Desk Representative provides support for basic incident resolution and requests, including initial assessment, triage , research, ... related field or equivalent combination of education and experience preferred + 1-3 years Service Desk experience required + 0-1 years Previous experience in SQL… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** The Imaging Information Intake Specialist provides key support to the URM Radiology department. This ... team facilitates critical triage between other physicians and Radiologists, early identification and...and patients. The team serves as a clinical help desk for level 1 issue resolution for both process… more
- Cleveland Clinic (Port Saint Lucie, FL)
- Patient Service Specialist Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work ... on making positive impacts in the community. The Patient Service Specialist role is a great steppingstone...'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART… more
- Cleveland Clinic (Beachwood, OH)
- Patient Service Specialist Join Cleveland Clinic's Beachwood Family Health and Surgery Center where research and surgery are advanced, technology is ... on making positive impacts in the community. The Patient Service Specialist role is a great steppingstone...'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART… more
- Montana State University (Bozeman, MT)
- …Working Title Computer Support Specialist II Brief Position Overview As a full-time Service Desk Analyst ( SDA ), this role provides first line technical ... service , expertise and professionalism. Position Number 4M0591 Department UIT USG Service Desk Division VP for Information Technology Appointment Type… more
- Cleveland Clinic (Madison, OH)
- Patient Service Specialist Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, ... first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service...'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART… more
- Lithia & Driveway (IA)
- …experience in an IT or computer related environment including hands-on experience as a Service Desk / Call Center Specialist or Technician, providing ... Dealership:L0105 Lithia Home Office ITS Sr. Technology Support Specialist The Technology Service Operations group... objectives. + Serve as an escalation point to service desk staff, Technology and Innovation teams,… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …phone and remote technical support, or chat or through the Incident Management System + Triage and work incoming Service Desk calls, chats, tickets + Support ... ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal… more
- M. C. Dean (Washington, DC)
- …responsible for monitoring and operating the Building Automation System and sometimes answering the Service Desk phone and creating work orders in the site work ... **BOC Specialist 4 - Washington, DC** ID **13159** Location...+ Monitors system for alarms, provides reports and performs triage on system reports and performs triage … more
- Roper St. Francis (Mount Pleasant, SC)
- …skills with clinical experience is strongly preferred. **PHYSICIAN OFFICE SPECIALIST JOB DESCRIPTION** **Primary Function/General Purpose of Position** The Physician ... Office Specialist should be knowledgeable and flexible in performing any...with other care team members to provide exceptional patient service . **Essential Job Functions** + __ Receptionist duties -… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. This is ... lieu of degree + 5 years of experience with End User Support operations (Helpdesk, Service Desk , End User Support). + Must currently possess an active Top Secret… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9. The Office of ... driven efficiencies are effectively implemented. Within OAS, Data Analytics, Reporting and Triage (OAS-DART) is responsible for supporting the integrity of social … more
- Leidos (Norfolk, VA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... **Description** Leidos is seeking a Jr. Transport Network Specialist to support efforts for the NMCI/SMIT program...various components of the Navy's NMCI network. Under the Service Management, Integration, and Transport portion of the SMIT… more