- Merck & Co. (Omaha, NE)
- …facilitate upselling and cross-selling opportunities.Data Management: Ensure accurate maintenance of service records and oversee customer service ... Job DescriptionAs the Associate Director of Animal Health Customer Support, you will play a key role...will provide strategic direction and foster a culture of service excellence, ensuring optimal post-sale fulfillment across our full… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …areas centered around rare diseases and immune disorders. Summary The Global Service Manager (GSM) focusing on Incident, Problem, and Change is responsible for ... of the relevant support teams for their domain area. This includes managing service contracts, change management, and SLA management. The GSM partners with vendors,… more
- Twist BioScience (South San Francisco, CA)
- …the quality team in cross-functional meetings to discuss customer service issues and trends.Stay up-to-date on industry regulations and best ... programs.Knowledge of industry regulations and best practices for customer service and complaint handling.Preferred Qualifications:Experience in the genomics… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …preferred, in a customer care or HR role receiving inbound service calls; pharmaceutical industry experience a plus Demonstrated experience taking initiative ... HR support position responsible for providing consistent, high quality customer service and HR support to Novo...Achieve operational metrics in support of the call centers service level agreements and industry best practices… more
- Daiichi Sankyo, Inc. (New York, NY)
- …a disease state expert and provides a high level of product expertise and customer service for all accounts.Maintains all equipment and territorial records in ... disease state and product information, and resources to physicians and other customer stakeholders. The current weighting includes a majority focus on Acute Myeloid… more
- Legend Biotech USA, Inc. (Charlotte, NC)
- …area. The CTCE will analyze account dynamics to gain a deep understanding of customer educational objectives and customer clinical challenges. The CTCE will use ... geographical territoryDevelop and maintain a strategic territory plan that meet customer educational needs and clinical challenges, through analysis of account… more
- Daiichi Sankyo, Inc. (Sioux Falls, SD)
- …a disease state expert and provides a high level of product expertise and customer service for all accounts.Communicates on a regular basis with District ... and product information, and resources to physicians and other customer stakeholders. Responsibilities:Represents the assigned products to health care professionals… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... processes, ensuring that our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset and approach enables us… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …NNI suppliers and key NNI stakeholders. Essential Functions Demonstrates market, industry and customer understanding: Utilizes knowledge of suppliers relative ... investment efficiency of monies spent and ensure fair value and service accountability. Will be expected to identify opportunities for operational improvements… more
- Aequor (Thousand Oaks, CA)
- …Experience with managing relationships with competing demands and priorities Strong customer service skills Strong time management, organization, and ... 2 years in Learning and Development, Event Management, Business, Pharmaceutical/ Biotechnology Industry OR Previous job experience in Learning and Development in the… more
- BioAgilytix (San Diego, CA)
- …manages entire sales life cycle through project engagement and subsequent customer maintenance with a strong focus on personalized serviceProspects, identifies, ... and prioritize new business leads according to strategic fit customer 's current needsDrive prospective customers to participate in capabilities presentationsDevelop… more
- Merck & Co. (Rahway, NJ)
- …opportunities to meet business requirements more efficiently and focus on customer success while building and increasing trust across our communities. -Introduce ... view and perspectives that consider stakeholder needs and feedback, industry trends, current state challenges and future vision aspirations.Prosci...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …Ticket Management, change management, documentation, note taking, research, customer support/ service for our initiatives, requirements gathering. ... in a corporate business environment is preferred; experience in the pharmaceutical industry is a plus. Daiichi Sankyo, Inc. is an equal opportunity/affirmative… more
- Twist BioScience (South San Francisco, CA)
- …of the team through the leadership of strategic projectsStay updated on industry trends, emerging technologies and market dynamics to offer guidance to hiring ... managing/rolling out programs to improve the selection processMust be customer focused and can provide a high touch experience...ability to write DNA.At Twist Bioscience, we work in service of people who are changing the world for… more
- Twist BioScience (San Francisco, CA)
- …the business objectives.What You'll Be DoingDefine target strategy based on customer and market requirements; interact with diverse technical and non-technical ... channels10+ years of experience in marketing in life sciences industry and the strong ability to grasp scientific and...ability to write DNA.At Twist Bioscience, we work in service of people who are changing the world for… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …technologies Excellent communications skills (verbal, written, presentation) in English and customer service focus Foundational skills in designing and ... which includes 8+ years of relevant informatics experience (pharma industry experience preferred) Strong analytical, negotiation, cross-functional team and… more
- Legend Biotech USA, Inc. (Raritan, NJ)
- …issues across an interdisciplinary team.Must be action-oriented and customer -focused, building relationships, problem solving, planning and organizing, conflict ... Assurance experience within a cGMP environment in the biotech/biopharma industry and Cell/Gene Therapy cGMP manufacturing experience preferredSupport writing of… more
- Rush University (Chicago, IL)
- …screening examination. *Ability to problem solve. *Excellent communication and customer service skills. Preferred Job Qualifications: Physical Demands: ... to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's… more
- Staff Management | SMX (Guaynabo, PR)
- …or GED. Work Location: PAM / Guaynabo, Guaynabo, PR 00968. Job Types: Call Center, Customer Service Rep. Industry : Customer Service /Call Center. ... team in a clean and safe environment. Staff Management is hiring immediately Bilingual Customer Service Representatives to join our local offices. This is a… more
- ServiceNow, Inc. (Austin, TX)
- …Consultant brings architectural guidance, business acumen in the financial services industry ( Customer Service , Call Center, Information Technology, ... Designer Required in the first 90 days: + Certified Implementation Specialist - Customer Service Management + Certified Implementation Specialist - Field … more
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