- CUNY (New York, NY)
- ServiceNow Incident Manager ( IT Senior Associate 1) - Provisional **GENERAL DUTIES** IT Senior Associates perform highly complex professional work in ... Reporting to the Director of Application Lifecycle Management, the ServiceNow Incident Manager will be...will be responsible for overseeing the efficient resolution of IT incidents within CUNY's ServiceNow platform. The… more
- Amazon (Seattle, WA)
- … Incident , Request, and Change Management solutions within our ServiceNow platform. Collaborating closely with key stakeholders in Infrastructure Operations, ... The ideal candidate will have extensive experience with the Incident , Request, and Change Management modules in ServiceNow...- Experience in an incident or major incident function in IT with strong understanding… more
- SHI (Columbus, OH)
- **Job Summary** The ServiceNow ITAM Manager will contribute to a team of specialists providing development support to SHI customers related to the workflows they ... are automating in their ServiceNow environments. The ServiceNow Developer will join the IT Team...on the implementation, configuration, and management of the customers' ServiceNow platform. The ServiceNow ITAM Manager… more
- University of Washington (Seattle, WA)
- …ITSM, ITAM, GRC), designing and delivering advanced, custom solutions on the ServiceNow platform. **DEPARTMENT DESCRIPTION** **UW Medicine IT Services (ITS)** is ... Req #: 236174 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits\_hires.uwmedicine.org/ Job... SERVICES** has an outstanding job opportunity for a ** SERVICENOW DEVELOPER** position. **WORK SCHEDULE** + 100% FTE -… more
- US Tech Solutions (Chicago, IL)
- **Summary:** The IT Service Management ( ServiceNow ) Business Analyst is responsible for operational support, administration, and configuration of IT service ... skills to participate in the delivery of ITSM-related initiatives, supporting the IT Change Manager during out-of-office times by + facilitating change… more
- PNC (Brock, NE)
- …Phoenix, AZ. ServiceNow team is focused on modernizing and automating IT processes and practices by aligning with industry standards for enhanced regulatory ... to contribute to the company's success. As an Enterprise Infrastructure Mgr ( ServiceNow ) within PNC's Enterprise Technology & Security organization, you will be… more
- Applied Materials (Austin, TX)
- …(CIs) and their relationships is captured and managed effectively to support various IT service management processes. The CMDB Manager will work closely with ... company in the world we Make Possible. World class IT department that drives change within the business and...and pioneer._** **Overview:** As a CMDB (Configuration Management Database) Manager , you will play a critical role in overseeing… more
- ServiceNow, Inc. (Santa Clara, CA)
- …role:** + Responsible for creating, enhancing innovative solutions leveraging ServiceNow Security Operations (Security Incident Response, Threat Intelligence ... At ServiceNow , our technology makes the world work for...dream big makes for great candidates. We're not yesterday's IT department, we're Digital Technology. The world around us… more
- CACI International (Arlington, VA)
- … Incident Response Officer will act as central point of escalation and incident manager for IT infrastructure, systems and enterprise applications; this ... IT Incident Response Officer Job Category:...in a Network Operations Center + Working knowledge of ServiceNow ; creating, updating and closing tickets + Excellent verbal… more
- CareFirst (Owings Mills, MD)
- …for the end-to-end management of assigned IT major incidents. The major incident manager (MIM) is responsible for leading and facilitating the major ... **Resp & Qualifications** **PURPOSE:** The Major Incident Manager serves as a member...Management process Communicates and collaborates with business partners and IT Staff as per the prescribed frequency Ensure that… more
- Element Materials Technology (Blue Ash, OH)
- **Overview** Element are looking for a **Major Incident Manager ** to join the Digital Technology Group. As the Major Incident Manager , you will drive ... technology organization by execution of a high standard of Incident and Major Incident Management. The role...+ Be able to proactively manage customer expectations + IT Service experience with knowledge or understanding of … more
- Insight Global (Westfield Center, OH)
- Job Description Insight Global is seeking an Incident /Problem Manager for a large Insurance company near Cleveland, OH! They will be working on the IT ... working in Easy Vista service tool helping to analyze incident data, track and document incident data...Ability to communicate with non-technical people. - Experience with ServiceNow , Easy Vista, Splunk, or similar service desk tools… more
- CACI International (Arlington, VA)
- Senior Program Manager ( IT Ops) Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... * CACI is seeking highly skilled and experienced Senior IT Operations Manager to oversee a hybrid...IT process support enhancements, ensuring all services utilize ServiceNow + Support and engage with the DHS HQ… more
- PSEG (Newark, NJ)
- …this a particularly exciting time to join PSEG. **Job Summary** The role of the IT Asset Manager is to oversee the daily and long-term strategic management of ... strategies to optimize technology spend across the organization. The IT Asset Manager will also develop and...Board Book, on a quarterly basis Coordinate with the ServiceNow platform team on CMDB completeness, including asset ownership… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- Service Delivery Manager - Scarsdale, NY / NYC / Hybrid Seeking an IT manager with experience in growing a Technical Support and Service Desk team (not an ... engineer, and desktop support lead/supervisor. You are an experienced IT leader who serves as a mentor. You are...with above-average customer service and desktop engineering skills. The Manager must possess s trong knowledge of supporting end-user… more
- TEKsystems (Washington, DC)
- …Diploma/Equivalent. - Experience with Windows 11 Operating Systems - Knowledge in using ServiceNow or comparable ITSM ticket and incident management tool - ... requirements, must be able to lift 50 lbs. Skills: Asset management, ServiceNow , IT Hardware, Asset inventory, Desktops, Inventory management, ITSM, Windows… more
- City of New York (New York, NY)
- …and PACT/RAD programs. The NYCHA IT Department is seeking to hire an IT Knowledge Manager , reporting directly to the Director of Customer Service Excellence ... within the IT Service Management (ITSM) Department. The Knowledge Manager...Develop and execute roadmap for Knowledge Management within the ServiceNow platform, considering business objectives and user requirements. -… more
- Janus Henderson Investors (Denver, CO)
- …and process to ensure adequate accounting of hardware assets. + Participate as a Major Incident Manager on-call duty process (MIM) for P1 / P2 incidents. + Carry ... improvements to optimize ticket management and the performance of IT and Service Desk teams. + Act as the...improvement, and opportunities for optimization utilizing tools such as; ServiceNow and PowerBi. + Implement and enforce service desk… more
- Xylem (Houston, TX)
- …exceeding customer expectations through innovative and sustainable solutions. We're Hiring for an IT Service Delivery Manager ! If you are excited and passionate ... ! **The Role** : Xylem seeks to hire an IT Service Delivery Manager I to join...equipment. Escalate incidents as necessary. + Participate in Critical Incident Management process and conduct Root Cause Analysis as… more
- University of Miami (Miami, FL)
- …of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager , IT Service Desk. The Sr. Manager , IT Service Desk ... at least 3 years in a leadership or managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in… more