- ABBTECH Professional Resources, Inc. (Washington, DC)
- …Manage internal process workflows and optimize collaboration spaces. + Design and develop SharePoint sites to facilitate resource sharing. + Support web content ... ** SharePoint Developer** **Location- Washington, DC** **Clearance- TS or...administration of Microsoft SQL Server and other DBMS. + Support & Training + Provide Tier II… more
- Leidos (Fort Belvoir, VA)
- …In-depth understanding of customer IdAM policies and tools. + Experience with Tier 2 system administration. + Experience with Scripting/Automation. + Experience ... ideal candidate will be a technical expert responsible for providing guidance, support , and hands-on assistance for SharePoint environments, including design,… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 2 Level Systems Administration Support Services to support KDS ... military hospitals, medical clinics, and dental clinics. + Serves as a top- tier expert responsible for shaping and overseeing the implementation of DHA's… more
- Trace Systems Inc (Portsmouth, VA)
- …issues that cannot be resolved at Tier 2 will be forwarded to Tier 3 support for assistance and resolution. + Create and manage tickets, ensuring proper ... for complex hardware/software problems beyond the scope of Tier 2 . + Process System Authorization Access...365 applications and services, including Outlook, Teams, OneDrive, and SharePoint . + Utilizing remote support tools such… more
- V2X (Colorado Springs, CO)
- …and professionalism. As a Journeyman Network Operations Engineer ( Tier 2 ), you will provide mid-level operational support for enterprise network ... as part of a broader modernization effort. The Journeyman Network Operations Engineer ( Tier 2 ) plays a critical role in ensuring continuity of operations,… more
- Proven IT (Franklin, TN)
- …+ Bachelor's degree in Computer Science or combination of related experience and certifications. + 2 plus years of experience as Tier II. + Working experience in ... Tier II Engineer- Healthcare Franklin, TN (http://maps.google.com/maps?q=Franklin+TN+USA) Apply...+ O365, MFA, Intune, Teams Voice and other VoIP, SharePoint , AD/AAD, Radius Auth. (implementation and support ).… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the ... Provides ongoing technical support and maintenance of production and development systems...(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and… more
- IT Concepts (Mclean, VA)
- …as the highest internal escalation point for complex incidents, outages, and requests beyond the Tier 1/ Tier 2 scope. + Diagnose and resolve advanced issues ... roadmap, compliance requirements, and commitment to an excellent user experience. Responsibilities: Tier 3 Escalation & Advanced Technical Support : + Serve… more
- GovCIO (St. Louis, MO)
- …trouble ticketing system. + Escalate complex problems: Report significant or recurring issues to Tier 2 or higher-level support teams. + Maintain systems and ... **Overview** GovCIO is seeking a **Computer User Support Specialist (Shift 2 )** to provide...SSCP) + Knowledge of Microsoft applications (Outlook, Teams, OneDrive, SharePoint ). + Familiarity with troubleshooting Adobe issues and Microsoft… more
- Leidos (Reston, VA)
- …and troubleshooting. * Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier ... Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security...Prior experience in a Network Operations Center environment or Tier 2 /3 Helpdesk. * Cisco, Palo Alto… more
- Leidos (Washington, DC)
- …to drive positive operational outcomes and customer service delivery. The role will review existing Tier 2 solutions to end point device issues and work with the ... has a full scope of endpoint device management including Tier 3 end user support that includes...design, plan, execution, and deployment of Exchange Online, OneDrive, SharePoint Online, MS Teams and Windows 11 OS, ensuring… more
- Parsons Corporation (New York, NY)
- …using Apple Business Manager. * Assist with monitoring IT systems and escalating issues to Level 2 support or senior team members as needed. * Support ticket ... delivering high-quality service. **What You'll Be Doing:** * Provide Tier 1 support for IT systems, including:...skills and knowledge. **What Required Skills You'll Bring:** + 1- 2 years of IT support experience or… more
- Securitas Security Services USA, Inc. (Redmond, WA)
- **Position:** **Assistant** **Manager** **of** **Technical** ** Support ** **Location:** **Redmond,** **WA** **FLSA:** **Exempt** **Salary:** **$120,000 - $128,000** ... **SUMMARY** The Assistant Manager of Technical Support key responsibilities are supervising the technical implementation of access control and managing the Access… more
- PSEG Long Island (Bethpage, NY)
- …Microsoft 365 solutions, including migration from on-premises systems to the cloud. + Provide Tier 2 support within the Microsoft 365 cloud environment, ... serve, with more than 13,000 employees working together to support our customers and make a difference every day....roles where employees are expected to be onsite daily. 2 . Hybrid fixed - roles that are a mix… more
- Pillar Care Continuum (East Hanover, NJ)
- …Respond to helpdesk tickets via phone and ticketing system, providing tier 1 and tier 2 technical support . + Diagnose and troubleshoot issues with PCs, ... Position: IT Support Specialist I Location: East Hanover, NJ 07936...& Device Management: + Familiarity with Microsoft Office 365, SharePoint , and related systems. + Experience using MDM systems… more
- State of Massachusetts (Chelsea, MA)
- …and effective problem diagnosis, determination and resolution.** * Escalate tickets effectively to Tier 2 or 3 teams within timeframes outlined in Service Level ... Service Desk Analyst is to handle the processing of Tier 1 support and infrastructure calls. The...hardware and software problems and escalate to an appropriate Tier 2 team when needed.** * Provide… more
- Robert Half Technology (Jacksonville, FL)
- …IT systems across hardware, software, and network environments. Key Responsibilities + Provide Tier 2 desktop and technical support for Windows and ... with onboarding/offboarding of employees and equipment setup Requirements Required Qualifications + 2 + years of experience in Desktop Support , IT Support… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …(relocation incentive available) The Computer User Support Specialist will provide advanced Tier 2 , concierge-level support to more than 300 users at ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Immigration and Customs Enforcement (Washington, DC)
- …patient care at various IHSC facilities, offering clinical and administrative nursing support , and collaborating with the IHSC Chief Nurse in the Nursing Services ... knowledge of/ability to access/utilize/mentor staff regarding use of agency SharePoint to include directives, guides, training, tools and resources pertaining… more
- Robert Half Technology (Culver City, CA)
- …Support Specialist will be responsible for the following responsibilities: Day to Day: Provide Tier 1- 2 technical support for end users across Windows and ... Support Microsoft 365 services (Exchange Online, Teams, OneDrive, SharePoint ) Perform user onboarding and offboarding, including device provisioning and access… more