- MongoDB (Salt Lake City, UT)
- … trends to contribute to continuous process improvements + Lead or support initiatives that evolve escalation and incident management practices **What ... Incident and Escalation Management team, they work internally with our...and expectation-setting abilities. You have a technical background in Support , Services, DevOps, Systems Engineering, or Database environments, and… more
- Zscaler (San Jose, CA)
- …in the San Jose, CA office 3 days a week. Reporting to the Sr. Manager , Software Engineering QA, you'll be responsible for: + Owning and resolving escalated ... vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling...and agility with a cloud-first strategy. As a Staff Escalation DevOps Engineer within the Shared Platform Services team,… more
- Antech Diagnostics (Fountain Valley, CA)
- …Systems, Engineering, or equivalent experience. + 6+ years of experience in system/ software administration, technical support , escalation management, and ... experience, education, training and budget.** **Job Purpose/Overview** The Senior Software Support Administrator II plays an advance...testing of fixes and deployments as needed. **Strategic Partner Escalation Support ** + Act as a key… more
- SitusAMC (St. Petersburg, FL)
- …processes which includes supporting both short- and long-term planning, cross-functional support , and demonstrating working software + Provide detailed metrics ... will serve as a full-stack developer to produce scalable software solutions. They will be part of a cross-functional...competitiveness + Advise and mentor team members as an escalation point + Such other activities as may be… more
- Stanley Black and Decker (Valley City, OH)
- **Lead Category Sourcing Manager - Software - Hybris** **N** **ew Britain, CT USA** **Towson, MD USA** **Valley City, OH USA** **Come make the world and ... and HUSTLER(R). **The Job:** As a Lead Category Sourcing Manager , you'll be part of our Global Supply Chain...support of Managed Services Provider and internal IT Software Procurement Team as well as white glove handling… more
- Walgreens (Deerfield, IL)
- …meeting financial expectations, while managing vendor relationships. The Category Procurement Manager is responsible for managing software procurement, including ... licensing, subscriptions, renewals, and vendor negotiations. The Category Procurement Manager ensures that software and related technology services are sourced… more
- Google (Sunnyvale, CA)
- Senior Software Engineering Manager , Workspace, Google Cloud _corporate_fare_ Google _place_ Sunnyvale, CA, USA **Advanced** Experience owning outcomes and ... equivalent practical experience. + 8 years of experience with software development. + 7 years of experience building and...with little or no direction from tech lead or manager . You collaborate with key stakeholders to determine future… more
- TP-Link North America, Inc. (Irvine, CA)
- …effortless lifestyle. Overview: At TP-Link Systems Inc., we are looking for a Cloud Software Engineer Backend Manager to lead our backend development team. In ... teams to integrate backend services, improve system performance, and support business objectives. If you have a strong technical...backend systems. + Act as a technical point of escalation , helping troubleshoot complex issues and unblock the team.… more
- Amazon (New York, NY)
- …to push the boundaries of distributed systems that are always available, and support thousands of invocations per second with single digit millisecond latency? You ... end-to-end project delivery. - Identify, assess and mitigate risks, provide escalation management, anticipate and make tradeoffs balancing the business needs versus… more
- American Express (Phoenix, AZ)
- …efforts to resolve urgent cybersecurity issues efficiently + Provides technical escalation support during EMIM bridges, conducting in-depth analysis and ... As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills,… more
- Oracle (Phoenix, AZ)
- …, combined with strong **people, project, and stakeholder management skills** . The manager will guide a team of content developers, oversee delivery of new features ... for performance, reusability, and metadata design. . Act as the **technical escalation point** for OAC/OBIEE, SQL performance, and data modelling issues. . Drive… more
- Zurich NA (Schaumburg, IL)
- …Schaumburg North America HQ. This person will report to the End User Computing Platform Manager . As a Software Packaging Engineer, you will be a key member of ... desktops. + Manage and configure Intune, Azure AD, Endpoint Manager , and Active Directory policies. + Support ...environments (Azure, Intune, AWS). + Provide Level 3 technical support and serve as an escalation point… more
- Bentley Systems (Exton, PA)
- ** Support Manager ** **Location:** Hybrid or Home-based, US (ET or CT preferred) **Position Summary:** Bentley Systems is seeking a talented individual to join ... our Product Support team as a Support Manager...level, user experience, and team utilization + Experience in escalation and stakeholder management + Knowledge of industry standards… more
- Lockheed Martin (Highlands Ranch, CO)
- …Program EGSE team focused on building, leading, and managing an integrated team of software , hardware, and system engineers\. This EGSE Manager will serve as a ... Engineering Development experience * Previous leadership experience, team lead or manager * Demonstrated software \-systems engineering, software full life… more
- SAP (Newtown Square, PA)
- …and effective internal stakeholder management-from contract execution through to ongoing support and proactive de- escalation of high-value accounts. + ... DESCRIPTION SAP is the global market leader for business software and related services. SAP National Security Services Inc.(R)...offer SAP solutions with specialized levels of security and support to meet the requirements of US national security… more
- Patterson Companies, Inc. (St. Paul, MN)
- …The Software Engineer's role is to define, develop, test, analyze, and maintain software applications in support of the achievement of Patterson software ... requirements. This includes writing, coding, testing, and analyzing software programs and applications. The Software Engineer II will also research, design,… more
- David Weekley Homes (Houston, TX)
- + Explore Opportunities + Information Technology + Houston, TX + Manager , IS Desktop Support Houston, TX Manager , IS Desktop Support Apply Now The Job ... Description David Weekley Homes is seeking a highly capable Manager , IS Desktop Support to lead our...resolution, CSAT) and drive continuous improvement + Act as escalation point for major or complex support … more
- Quanta Services (Aurora, CO)
- …in every project. About this Role Intermountain Electric Inc. (IME) is seeking an IT Support Manager to join their growing team! + Do you have the desire, ... restaurants, a cultural downtown scene and annual events and festivals. The IT Support Manager will oversee daily help desk operations and team performance… more
- Evident Scientific (Needham, MA)
- …standards (HIPAA, GDPR, IVDR). * Collaborate closely with the Monitoring & Customer Support Manager to align telemetry, escalation workflows, and root-cause ... Senior Software Deployment & Customer Operations Engineer (Digital Pathology,...will collaborate closely with the Monitoring, Observability & Customer Support team, which manages Level 1 and Level 2… more
- General Dynamics Information Technology (Washington, DC)
- …innovative IT Service Delivery solutions to SEC. Currently; we are seeking a Deskside Support Manager in Washington, DC This manager -level position requires ... becoming all the more vital. GDIT is excited to support the SEC in as it seeks to protect...and process improvement recommendations. + Serve as point of contact/ escalation for the customer. + Communicate customer risk and… more
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