- Splunk (OR)
- …joy, your passion and all the things that make you, you. **Role Summary:** The Sr Escalation Manager is a member of the Incident Management Team at Splunk, which ... that would otherwise result in a high level of customer dissatisfaction. The Sr Escalation Manager will be responsible for managing and driving to resolution… more
- Cleo (Columbus, OH)
- … software and we have experienced tremendous growth over recent years. The Support Delivery Escalation Manager is a highly motivated professional ... ** Escalation Manager ** Remote - USA Cleo...** Escalation Manager ** Remote - USA Cleo is a cloud...is to increase customer satisfaction through proactive, professional customer support for SaaS ( Software as a Service)… more
- Wells Fargo (Chandler, AZ)
- …all begins with outstanding talent. It all begins with you. Wells Fargo is seeking Software Engineering Manager who will support the loan administration L1 ... on their product roadmap. This role is required to support and guide servicing edge modernization program and also...including code, build and deployment while also managing overall software development cycle and security standards + Act as… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Software Engineering Manager to join our Commercial and Corporate & Investment Banking Technology team working on ... including code, build and deployment while also managing overall software development cycle and security standards + Act as...development cycle and security standards + Act as an escalation partner for scrum masters and the teams to… more
- SitusAMC (Columbus, OH)
- …will Manage a global team of full-stack JAVA developers and QA professionals. As the Manager of Software Development you will be part of a collaborative team ... development life cycle, from conception to deployment. The Manager of Software Development is a hands...which includes supporting both short- and long-term planning, cross-functional support , and demonstrating working software + Provide… more
- Wells Fargo (New York, NY)
- …this role:** Wells Fargo is seeking a Digital Experience Monitoring Senior Engineering Manager who will be part of the observability engineering and automation team. ... products is required as is a solid background in software development. This is a hands-on role, your skills...and financial resources for technology engineering + Adopt and support a culture of diversity, intellectual curiosity, problem solving… more
- HP Inc. (Austin, TX)
- …or programs in support of the continuing evolution of the organization's software products. * Develops software roadmaps based on product and technical ... design, development, testing, implementation, and post-implementation phases of a software feature, solution, or product. The role requires strong leadership,… more
- Stryker (Fort Wayne, IN)
- …Do** **_Technical / Managerial Responsibilities_** **:** + **Operational Management & Escalation Handling:** Lead a technical team focused on efficiently resolving ... or a related field. + **Preferred -** Master's Degree or MBA.8+ years in software engineering or customer operations, with a minimum of 2 years in a leadership… more
- Vanderbilt University Medical Center (Nashville, TN)
- …Manages vision, roadmap, deliverables to support the growing medical device and software support needs of the enterprise. Translates customer needs into a ... This position will work with our Clinical Engineering vendor, Trimedx, to support BD Alaris servers and infusion pumps enterprise-wide, Masimo SafetyNet throughout… more
- Sage (Austin, TX)
- Vertical Manager , Software & SaaS Job Description: As our Vertical Manager in Sage Intacct's Customer Success Department, every day, you will lead a team of ... Customer Account Managers (CAMs) primarily focused on our Software & SaaS vertical. You will work closely with...Product Management and Marketing to develop vertical-specific strategies and support the VP of Customer Success in creating scalable… more
- Nomad Global Communication Solutions (Salt Lake City, UT)
- …and mentoring, providing constructive feedback, and contributing to the success of Software Engineers at levels I through III; escalation of insurmountable ... NOMAD GCS DOES NOT SUPPORT THE H1B VISA FOR THIS POSITION. Initial...Training duration will be determined by the NTC Program Manager . Additionally, this position will occasionally travel to Columbia… more
- General Motors (Milford, MI)
- …for Infotainment Software on the VCU and CCU platforms. As a Software Integration Manager you will be accountable and responsible for delivering on-time ... lists of features not complete + Prepare, present, and/or support regular software status updates to various...teams + Help breakdown potential issues and provide appropriate support while escalation as needed + Coordinate… more
- Fujitsu (Dallas, TX)
- …information, please visit http://us.fujitsu.com/telecom . Req ID:16117 ** Manager of Software TAC Customer Technical Support Engineering** The Manager ... for leading a team of network software automation SW TAC support engineers that provide frontline and specialist escalation break-fix/troubleshooting … more
- Patterson Companies, Inc. (St. Paul, MN)
- …engineering best practices and technical excellence + Provide and may lead product and software support for bugs, issues, and escalated incident tickets from end ... believe that they build a stronger and successful organization. The Senior Software Engineer defines, develops, tests, analyzes, and maintains software … more
- IRIS Consulting Corporation (Mendota Heights, MN)
- …training to software engineers with less experience. * Drive product and software support effort for bugs, issues, and escalated incident tickets to resolve ... The Principal Software Engineer is a technical expert with extensive...request a reasonable accommodation, notify Human Resources or the manager who oversees the position. * Lead the research,… more
- Pearson (Columbus, OH)
- **Summary:** As a Senior Software Developer, you will be the most senior engineer of a 3-person dev team focused on adding new "Item Assist" features using **C# and ... and leading code review. You will provide work direction as part of Agile software development processes and serve as the team's Scrum Master. Though you will… more
- Pearson (Columbus, OH)
- **Summary:** As a mid-level Software Developer, you will be an experienced engineer on a 3-person dev team focused on adding new "Item Assist" features using C# and ... in the professional skills they require. Customers rely on ExamDeveloper to support their entire workflow around question writing, collaborative review, scoring, and… more
- Truist (Charlotte, NC)
- …following job description:** Deliver technically complex solutions. Perform system integration support for all project work. Consult and partner with the business ... activities may change from time to time. 1. Develop customized coding, software integration, perform analysis, configure solutions, using tools specific to the… more
- Robert Half Technology (Washington, DC)
- …a contract to permanent employment opportunity. Responsibilities: + Once every 2-3 months support server infrastructure in a 24x7 on-call escalation capacity as ... Description We are in search of a Software Configuration Management Analyst III to join our...disaster recovery of the virtualized environment using SRM. + Support VMware management tools (ie, Aria Operations, Log Insight,… more
- Trinity Health (Livonia, MI)
- …engagements. Develops and distributes roll-up status reports as required, including project and support as applicable. Acts as an escalation point for issues ... as managers, senior analysts or architects. Manages all aspects of application support and customer service level expectations and adheres to service quality… more
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