- Leidos (Indianapolis, IN)
- …our team supporting inquiries related to federal government programs and services. As a Tier 1 Information Specialist , you will be responsible for providing ... accurate, timely, and courteous responses to public inquiries via telephone, email, web chat, and other communication channels. **What you will do:** + Respond to inquiries from the public regarding federal government programs and services with accuracy and… more
- Patterson Companies, Inc. (Detroit, MI)
- …that they build a stronger and successful organization. **Job Description:** The Support Specialist - Tier I properly responds to inbound and outbound customer ... guidance and remote connection to the customer's computer(s). The specialist documents the type of inquiry, clarifying details, steps...**Minimum Requirements** + High School Diploma or Equivalent + 1 year customer service experience + 1 … more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist ** to join our **Security and Electronic Systems ... local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist ** will primarily focus on **real-time… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …skills to resolve complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call resolution, ... or related discipline Program Description: The program provides comprehensive Tier 1 , Tier 2, and...agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …makes ZOLL the ideal place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical role in providing patients, ... families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by phone, email, and other channels guaranteeing prompt and precise resolutions. This role will be essential… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** ** Tier 1 .0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity ... USD $13.20 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2757/ tier - 1 .0-helpdesk- specialist /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Can't find… more
- CACI International (Fort Meade, MD)
- …of Travel Required: None Type of Travel: None * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD. ... software, and systems. **Responsibilities:** This role is for an IT specialist in support of Tier 1 operations for a large, complex government enterprise… more
- Sulzer Pumps US Inc. (Easley, SC)
- …responsibilities:** **Position Summary:** The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple ... with Immediate Vesting + Company Paid Retirement Security Contributions following 1 year of employment + Tuition Reimbursement/Educational Assistance + Quarterly Gym… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist ** Location...resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets ... are currently seeking a talented and motivated **Service Desk Specialist ** for a Full Time position. **Job Summary:** The...monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. +… more
- Intuit (Phoenix, AZ)
- …both internal teams and customers. You will work closely with Product, Engineering, and Tier 1 Support, helping define, diagnose, and escalate issues that may be ... join the Global Business Solutions Group (GBSG) as a ** Tier 2 Senior Service & Support Specialist **...performance. + Provide mentorship, guidance, and real-time coaching to Tier 1 agents to enhance customer experiences… more
- Leidos (Indianapolis, IN)
- …channels. **What you will do:** + Handle escalated and complex inquiries from Tier 1 Information Specialists and resolve issues that require advanced ... related to federal government programs and services. As a Tier 2 Information Specialist , you will manage...and customer experience. + Provide feedback and coaching to Tier 1 Information Specialists to enhance service… more
- Sarasota County Government (Sarasota, FL)
- …You To be considered for this role, you must have the following: Compliance/Maintenance Specialist - Tier II + High School Diploma or its equivalent -AND- Three ... Florida driver's license at the time of hire. Compliance/Maintenance Specialist - Tier III + A High...to present the following items on your first day: 1 . I-9 Acceptable Documents to show your identity and… more
- NuAxis Innovations (Washington, DC)
- ** Tier I Service Desk Specialist ** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... and community.We are currently seeking a talented and motivated ** Tier I Service Desk Specialist ** for a...coming through fax on a regular basis and either ( 1 ) scan and attach the document to an already… more
- CACI International (St. Louis, MO)
- …attribution. + Perform malware analysis and signature development. + Coordinate with CSOC Tier 1 and 2 services to remediate discrepancies and provide ... Cyber Security Operations Specialist III - Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing… more
- Nightwing (Falls Church, VA)
- …and commercial markets. Nightwing is seeking to hire a Cyber Threat Management Specialist . The Tier 2 Analysts perform deep-dive incident analysis by correlating ... traffic patterns, and enforce robust security measures + Deploy Sentinel 1 agents efficiently, monitor alerts closely, and conduct thorough security assessments… more
- Insight Global (Oak Brook, IL)
- …Skills and Requirements We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client's ... Job Description We are seeking an IT Support Specialist for our client in the education space....others. Qualifications: * 2+ years of experience in a Tier 1 IT Support or Technical Customer… more
- IT Veterans (Annapolis Junction, MD)
- …system migrations, and enterprise deployments in CONUS and OCONUS locations. + Collaborate with Tier 1 and Tier 2 teams by providing advanced training, ... Tier 3 Unified Communications/Audio Visual Engineer Annapolis Junction,...+ Industry certifications such as: + AVIXA Certified Technology Specialist (CTS/CTS-I/CTS-D) + Crestron DMC-D or higher + Extron… more
- Imagine One Technology & Management (Norfolk, VA)
- …the creation of PowerPoint slide decks as needed. + Provide support to shipyard tier 1 support desk and other external organizations using problem resolution ... Navy. We are looking for **Night Shift Service Desk Specialist / Command Center** to support a Tier...for leadership and conduct morning operations briefs. + Provide tier 1 , tier 2 and… more
- Koniag Government Services (San Antonio, TX)
- …military hospitals, medical clinics, and dental clinics. + Serves as a top- tier specialist responsible for designing, implementing, and optimizing DHA's complex ... for the most complex system issues, serving as the escalation point for Tier 1 and Tier 2 support teams. + Conducts in-depth performance analysis… more
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