- Newell Brands (Atlanta, GA)
- …features of the Einstein One product and is responsible for tactical elements of customer service sprint cycles. The primary objective and evaluation ... or Brampton, ON **Position Summary:** The Manager, Salesforce Product Owner for Customer Service directs the core application deployment and related operational… more
- Deloitte (Austin, TX)
- …solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our ... Customer & Marketing Offering Portfolio integrates the differentiated ...Scrum Master to facilitate and support all Scrum ceremonies: Sprint Planning, Daily Scrum, Sprint Review, … more
- HCA Healthcare (Nashville, TN)
- …Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through ... grooming) that aligns with business goals and progress towards sprint goals and quarterly targets / OKRs + Ensure...and decisions. + Act as the "voice of the customer " within the pod to ensure the right thing… more
- HCA Healthcare (Nashville, TN)
- …Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through ... grooming) that aligns with business goals and progress towards sprint goals and quarterly targets / OKRs + Ensure...and decisions. + Act as the "voice of the customer " within the pod to ensure the right thing… more
- Trustmark (Lake Forest, IL)
- …our colleagues, clients and communities. The Senior Applications Solution Engineer for Customer Service and Commissions is responsible for leading the technical ... and design sessions with stakeholders as it relates to Customer Service and Commissions software systems and/or...frameworks required for the delivery of features in the sprint or product backlog. + Develops alternative solutions for… more
- Oshkosh Corporation (Mcconnellsburg, PA)
- …focus on supporting our technology roadmap and AI strategy aimed at enhancing customer self- service success and improving the efficiency of our support agents. ... technology roadmap, aligning with our AI strategy and business goals. + ** Customer Self- Service Success:** Collaborate with internal teams to drive initiatives… more
- Koniag Government Services (Chantilly, VA)
- …company, is seeking a Scrum Master to support **ATS** and our government customer . **This is a Remote opportunity.** We offer competitive compensation and an ... team environment + Facilitate and support all Scrum ceremonies: Sprint Planning, Daily Standup, Sprint Review, and...applicable + Ensure a positive and professional Federal client service experience + Perform other duties as assigned and… more
- Chenega Corporation (Springfield, VA)
- …support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. + Good problem-solving skills: ... **Req ID:** 33814 **Summary** **IT Service Management Requirements Lead** **Springfield, VA** Are you...and change control boards. They lead stakeholder communications for sprint releases and upgrades, manage strategic programs, and support… more
- Polaris Industries (Medina, MN)
- …at Polaris, you'll take ownership of advancing our digital capabilities in Service , Warranty, and Support to benefit our global dealer network. You'll collaborate ... product roadmap, delivering market-leading solutions that drive results. If you're customer -focused, thrive in dynamic environments, and want to lead impactful… more
- Amazon (Seattle, WA)
- …software for a new Customer Relations Management (CRM) software for Amazon Customer Service that uses new cutting edge technologies and ML. Our intention ... is to reduce cognitive load on the Customer Service Associates while resolving ...- Weekly team meetings and tech discussions - Biweekly sprint planning - Bimonthly oncall rotations - Occasional team… more
- CACI International (Chantilly, VA)
- …a ServiceNow Platform Architect with agile methodology experience to support our DoD customer to implement an enterprise IT service delivery model that provides ... to enable mission success and improve end user experience across the customer environment. On this program, we will deliver enhanced capabilities and services… more
- HUB International (Chicago, IL)
- …In this role, you are passionate about our mission to enable acquisition, service , and advice however customers prefer and help maximum capacity for growth across ... Group businesses, product teams, internal development teams, and our Agile sprint teams to translate business roadmaps and capabilities into tangible technical… more
- Rev.io (Atlanta, GA)
- About Rev.io Rev.io provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to ... service providers in telecommunications, Wireless & IoT, managed IT...to ensure the product backlog addresses key business and customer requirements. + Author PR FAQs to articulate the… more
- Amazon (Seattle, WA)
- …you want to be part of building something with massive impact? AWS Customer Success Engineering Team (CSET) Engineering is looking for strong software engineers to ... join to build tools and services for AWS customer success. We own products that enrich experience surrounding various aspects of customer operations management.… more
- GE HealthCare (Bellevue, WA)
- …integration of subscription and billing systems, addressing their impact on revenue, customer retention, and growth. + **Cloud Program Management** : + Oversee cloud ... infrastructure supporting SaaS products, focusing on scalability, cost optimization, and service availability. + Collaborate with engineering teams to manage large,… more
- CACI International (Ashburn, VA)
- …development and maintenance for the delivery of releasable software in short sprint cycles. Responsible for activities associated with delivery of software solutions ... associated with customer -defined systems and software projects by working in close...product(s) being supported + Actively participate in release and sprint planning, artifact creation, sprint testing, regression… more
- ACE Consulting Group, LLC (Lexington Park, MD)
- …Job Type Full-time Description ACE Group is a Service -Disabled Veteran Owned Small Business that provides expertise in ... investments and executable programs. We fill key roles within customer offices, offering critical knowledge regarding design, development, procurement, and… more
- Insight Global (Camden, NJ)
- …company is looking to hire a Scrum Master to join their team Customer Application team. They will be responsible for scheduling and facilitating Scrum ceremonies ... (daily scrum, sprint planning, backlog refinement, ...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- CACI International (VA)
- …to: + Participate in Agile Scrum development methodology ceremonies (eg, sprint planning, scrum, backlog refinement, defining tasks/tests, estimating LOE, testing, ... done, retrospective, demonstration, etc.) + Develop, maintain, and perform sprint -level manual/automated testing activities (eg, define scenarios, develop detailed… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …teams, facilitating delivery through continuous feedback loops with stakeholders. + Lead sprint demos and ensure the successful delivery of features that meet ... and actively participate in all squad ceremonies, including daily stand-ups, sprint planning, backlog refinement, and retrospectives. + Facilitate backlog refinement… more