- Port Authority of New York and New Jersey (New York, NY)
- … customer experiences across our facilities. Reporting to the Senior Supervisor, Customer Experience ( CX ), you'll work with our team to become ... familiar with our customer base, case management protocol, CX initiatives,...online department information resource. + Lead a new department-specific customer experience reporting initiative that highlights the… more
- Principal Financial Group (Des Moines, IA)
- …Bachelor's degree or equivalent experience . + 2+ years of experience in Customer Experience ( CX ), with a focus on VoC analytics and feedback ... we'd love to have you join **Principal** as a ** Senior VoC Associate** on our ** Customer Insights...into clear, persuasive narratives and visualizations that bring the customer experience to life for stakeholders. +… more
- NuAxis Innovations (Sterling, VA)
- …Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience ( CX ) the center of every government solution.** **Technology is ... large, complex enterprise IT implementations. The ideal candidate has experience in (Azure & AWS) Cloud project delivery, as...methodologies for other IT projects. The candidate should be customer focused and be able to demonstrate leadership for… more
- CyrusOne (Dallas, TX)
- The Senior Project Manager, Construction & Development will help manage data center construction projects with an emphasis on mission-critical MEP systems. ... reports. + Oversee engineers, subcontractors and vendors during pre-construction, commissioning ( Cx ), and project closeout phases. **Qualifications:** + 7+ years of … more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …us? The Position Lead and own the strategic vision for commercial innovation and customer experience across therapy areas with a primary focus on obesity and ... interventions) that complement product portfolios and enhance retention and outcomes Customer Experience & Behavioural Design Lead end-to-end customer… more
- SAP (Plano, TX)
- …individual contributions, and a variety of benefit options for you to choose from. **About SAP Customer Experience ( CX )** SAP Customer Experience ( ... in the Customer engagement/Marketing/CRM business + Knowledge of the Customer Experience space with previous roles at SAP CX or similar providers like… more
- Concentrix (Boise, ID)
- Home (https://jobs.concentrix.com/) "Job Details ** Senior Solution Architect- Customer Experience - CX Solutioning** Other Account Management Location ... United States Of America Language English Apply Now (https://cnx.wd1.myworkdayjobs.com/external\_global/job/USA-Work-at-Home/ Senior -Solution-Architect- Customer - Experience CX -Solutioning-Replacement\_R1680202/apply?1=1) **Summary**… more
- Amazon (Seattle, WA)
- … in sales, marketing, or related field - 2+ years of experience in customer experience ( CX ) strategy or design - Demonstrated track record of developing ... growing business? Amazon Web Services (AWS) is seeking a Sr . CX Strategist, Special Projects with strong...the private pricing program by driving improvements to the customer experience to minimize friction and improve… more
- Coinbase (Salt Lake City, UT)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to ... self-service, and optimize support interactions to deliver an effortless experience . The CX Programs team leads strategy,...the intersection of product and support to transform the customer experience . We're hiring a Senior… more
- Capgemini (San Francisco, CA)
- …are seeking dynamic_ **_Senior Consultants_** _within frog's_ **_Customer Experience ( CX ) Transformation team_** _, which focuses on Customer Service ... similar to help a brand reach and deliver their customer experience in the right channel, at...**Job:** _Technology Strategy_ **Organization:** _INVENT PEOPLE S&T_ **Title:** _frog CX Transformation Strategy - Sr . Consultant_ **Location:**… more
- Cisco (San Jose, CA)
- …vibrant, inclusive environment that celebrates creativity and impact. **Your Impact** Join Cisco's Customer Experience ( CX ) AI Incubation team to design and ... **Meet the Team** CX AI Incubation team is part of ...develop innovative AI-driven solutions that transform customer engagement and operational efficiency. You will work on… more
- FirstBank PR (San Juan, PR)
- Senior Business Analyst (Market Research) Customer Experience Strategy Department - FirstBank PR Our Company At FirstBank PR, we strive to be a trusted ... This role plays a critical part in supporting the Customer Experience ( CX ) team by...and presentations to share findings with internal stakeholders, including senior leadership. . Monitor trends in customer … more
- Amazon (Bellevue, WA)
- …UX partners, cross-disciplinary teams, and executive leaders About the team The Amazon Delivery's Customer Experience team (ADX CX ) team is a diverse group ... wanted it? Amazon's Customer Experiences team (ADX CX ) is seeking our next Senior UX...innovative ideas and solutions and raise the bar on customer 's experience with delivery * Effectively advocate… more
- UGI Corporation (Denver, PA)
- Sr Manager Customer Experience & Meter-to-Cash Location: Denver, PA, US, 17517 Workplace Environment: Hybrid Company: UGI Utilities, Inc Requisition Number: ... friends, and families in providing best-in-class products and services! Position Summary The Sr . Manager - Customer Experience and Meter-to-Cash (COE)… more
- C&S Wholesale Grocers, Inc. (Miami, FL)
- …of companies works to help feed local families, neighbors, and communities. As a Sr . Manager, Customer Experience , you will work collaboratively with ... remain competitive and financially healthy. The position leads the company's Customer Experience ( CX ) team, implements and maintains best practices, and… more
- Ford Motor Company (Dearborn, MI)
- …(FSR) and Lincoln Service Reservation (LSR+) provide a consistent and brand differentiated customer experience ( CX ) for Ford and Lincoln customers for ... leverage advanced technology to redefine the transportation landscape, enhance customer experience and improve people's lives, this... and drive a world class best in class CX experience for FSR/LSR+ Help business partners… more
- Capital One (Wilmington, DE)
- …to own the end-to-end design, implementation, and analysis of the Retail Bank's entire Customer Experience ( CX ) measurement system. Your expertise will not ... Senior Business Manager, Effortless Customer Experiences **Drive the Customer Experience Analytics Strategy for Retail Bank.** This is a unique… more
- Lilly (Indianapolis, IN)
- …Customer (VoC) across both product and disease state sites. By bringing to bear customer experience ( CX ) principles (personas, VoC, journey maps, and UX ... pressing needs leading to an immediate, efficient, and effective experience as defined by the customer . This...customer needs. + Strong understanding of UX principles, CX principles, and standard processes around customer -centric… more
- Arizona Public Service (Phoenix, AZ)
- …our vision of creating a sustainable energy future for Arizona. Summary The Director of Customer Experience (" CX ") will lead the customer care center ... Director Customer Experience Operations Apply now "...employee engagement in alignment with organizational objectives. Lead the CX Strategy Council and represent the company externally as… more
- Amazon (Seattle, WA)
- …for a Senior Manager, Product Management - Tech to lead our Ad Customer Experience (Ad CX ) optimization initiatives and help transform how advertisers ... consumers via streaming media around the world. As a Senior Manager, Product Management - Tech, Ad CX...inventing and launching intelligent ad load solutions that balance customer experience with advertiser value. You will… more
