- Hensel Phelps (Greeley, CO)
- …the life of the property. **Position Description:** The Business Development Manager - (National Customer Experience ( CX ) Focus) is responsible for the ... customer experience ( CX ) at a national enterprise level...and client loyalty. The position will work closely with senior managers and members of the Senior … more
- Amazon (Austin, TX)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Amazon (Seattle, WA)
- …across our website, mobile and living room devices. As Sr . In-App Marketing & Customer Experience ( CX ) Manager, you will be part of Prime Video's ... Marketing team and own the In-App customer experience . You will drive a best-in class CX...and comfortable working effectively in a deadline-driven work environment. Sr . In-App Marketing & CX Manager duties… more
- Amazon (Culver City, CA)
- …of Ad CX . Key job responsibilities This role focuses on Prime Video Ad Customer Experience ( CX ), with the following responsibilities: * Establish Ad ... to managing and optimizing supply in order to protect customer experience , maximize revenue opportunities, and drive...pivot tables) - Experience managing teams - Experience communicating results to senior leadership -… more
- Intuit (Tucson, AZ)
- … considered; MBA strongly preferred How you will lead + Leads team that manages Customer Experience ( CX ) and Voice Of Customer (VOC) iInsights, ... team in building an insights infrastructure for the GBSG Customer Experience Center of Excellence. We are...customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager. This role can… more
- SAP (Newtown Square, PA)
- …and a variety of benefit options for you to choose from. **_About SAP Customer Experience_** SAP Customer Experience helps build trusted relationships ... innovation, customer value, and sustainable growth. SAP Customer Experience brings together the portfolios and...footprint through renewal and expansion to support long term customer success. The primary purpose of the Senior… more
- Guidehouse (Mclean, VA)
- …drive business value. In this role, you'll work at the intersection of product management, customer experience ( CX ), user experience (UX), and agile ... roadmap, ensuring alignment with company objectives and customer needs. ** Customer & User Experience ( CX & UX):** Conduct user research and analysis to… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …solutions. + Act with an enterprise-wide view, ensuring broader considerations and the customer experience are contemplated. + Bring up to Contract Operations ... **Job Description Summary** Reporting to the Sr . Manager, Contract Operations, this position functions as...contract pricing. + Implement opportunities to improve the overall customer experience . + Understand and support business… more
- ServiceNow, Inc. (Cincinnati, OH)
- …for everyone. The Solution Sales Manager will oversee market success of ServiceNow's Customer Experience products. These products are built on our market leading ... of strategy by partnering with rest of account team, customer and partners. + Interlock with SC & Specialist...Experience as an AE, or in alternative sales/ customer service role + Understanding of business sales processes… more
- Qualtrics (Seattle, WA)
- …impactful customer experience programs. As a key member of the Customer Experience ( CX ) Professional Services team, this position contributes to the ... organizations that are both mature and immature in the customer experience space and will be able...Customer Relationship:** Build and maintain strong relationships with senior customer stakeholders, acting as their advisor.… more
- Northramp LLC (Rockville, MD)
- … Experience : Senior Level Northramp is looking for a passionate and skilled Customer Experience ( CX ) Consultant to join our team. This role is ... Customer Experience Consultant + Rockville, MD... Customer Experience Consultant + Rockville, MD + Category: IT...integral to helping organizations enhance their customer -centric approach by designing and implementing CX … more
- Amazon (Nashville, TN)
- …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- Sanofi Group (Bridgewater, NJ)
- …As part of the Business and Technology Modernization team, we are looking for a Customer Experience ( CX ) leader who will be in charge of delighting ... and retention. + Prepare and present regular reports on customer experience metrics to senior ...change (essential) + Experience with CRM systems, CX platforms and customer service technologies (essential)… more
- Verint Systems, Inc. (Columbus, OH)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr .... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Amazon (Seattle, WA)
- … experience , and develop the expansion planning needs for the CS Customer Experience ( CX ) program team and operations network supporting Amazon's ... drive programs end-to-end including business goals, technical solutions, to improve customer experience * Communicate clear and concise expectations and… more
- Bristol Myers Squibb (Minneapolis, MN)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and… more
- Amazon (Dallas, TX)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description As a Sr . Operations Engineer, you will lead and manage...Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability… more
- Amazon (Seattle, WA)
- …builds Amazon's flagship suite of VoC products, connecting internal employees with their customer experience ( CX ) data and insights. We leverage ... every day to make every important aspect of the customer experience a little bit better." -...Generative Artificial Intelligence (GenAI) to transform billions of unique customer interactions into simple and actionable CX … more
- Verint Systems, Inc. (Columbus, OH)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Software License Management Analyst will provide support for the CCaaS Business… more
- Verint Systems, Inc. (Alpharetta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Manager, Enterprise IT is responsible and accountable for...advice and build strong relationships with business stakeholders and senior IT management to be recognized as a trusted… more