- Amazon (Austin, TX)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Acuity Brands (Conyers, GA)
- …to support the overall business strategy and structure. As we continue to transform our Customer Experience (" CX ") model, the CX team is looking ... for a CX Operations Representative Senior to play an important supporting role. This ...policy improvements that directly impact the customer experience , including, but not limited to: CX … more
- Intuit (Mountain View, CA)
- … considered; MBA strongly preferred How you will lead + Leads team that manages Customer Experience ( CX ) and Voice Of Customer (VOC) iInsights, ... team in building an insights infrastructure for the GBSG Customer Experience Center of Excellence. We are...customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager. This role can… more
- Qualtrics (Seattle, WA)
- …impactful customer experience programs. As a key member of the Customer Experience ( CX ) Professional Services team, this position contributes to the ... organizations that are both mature and immature in the customer experience space and will be able...Customer Relationship:** Build and maintain strong relationships with senior customer stakeholders, acting as their advisor.… more
- Intuit (Mountain View, CA)
- …offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Senior Manager. This role can be based out of ... Overview We are seeking an exceptional Customer Experience Specialist to help build...strategy, business and or research or equivalent preferred. + Experience with CX measurement and analytics with… more
- Amazon (Herndon, VA)
- …the user life cycle. Key job responsibilities We are looking for a creative and customer -obsessed Senior UX Researcher to help build and establish a new unified ... AWS Central UX Research team is looking for a Senior User Researcher to lead the effort to build...repeatable and scalable mechanisms to evaluate Analytics and ML experience solutions from a holistic customer perspective.… more
- Amazon (Arlington, VA)
- …our growing UX Research team. This role is an opportunity to help reinvent the customer experience for AWS Systems Manager. This role will focus on exploring ... in optimizing their operations on AWS, simplifying their initial setup and overall experience with AWS. AWS Systems Manager is the operations hub for AWS,… more
- Amazon (Bellevue, WA)
- …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- Amazon (Houston, TX)
- …in ways that are rewarding, fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing ... customer orders. In this role on the MSP CX team, you will work directly with operations leaders...used to drive multi-million dollar businesses and reporting to senior leadership * Experience developing and executing/delivering… more
- Amazon (Nashville, TN)
- …key stakeholders, prepare and present regular reports on customer experience performance, initiatives, and recommendations to senior leadership and ... strategy, end to end delivery, and communicating results to senior leadership - Experience using data and...related field - Proven experience in leading customer experience transformations or large-scale CX… more
- Microsoft Corporation (Redmond, WA)
- … and partner experiences through planning, co-creating, executing, and driving adoption of our Customer Experience ( CX ) strategy. Our bold ambition is to see ... record of driving business strategy development and design in Customer Experience ( CX ). This is...with accountability across four key areas: 1. Support the Senior Director of CX Strategy and Insights… more
- Intuit (San Diego, CA)
- …lead People manager + Build, manage and coach a high-performing team of Customer Experience leaders ( CX Leads and Sr . Leads) to grow their careers and ... experts at their fingertips. We are seeking an exceptional Senior Manager of Customer Experience ...deliver outstanding customer /business results + Develop the CX team… more
- Amazon (Fort Worth, TX)
- …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- Novo Nordisk (Plainsboro, NJ)
- …role oversees the design, integration, and management of MarTech solutions to support customer experience ( CX ) campaigns, ensuring seamless integration with ... customer experience . Relationships The role of Customer Experience Strategy Architect reports directly into the CX Architecture & Automation Lead.… more
- Verint Systems, Inc. (Columbus, OH)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr .... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- SAP (San Francisco, CA)
- …Management (CRM) domain. You will also demonstrate a willingness to stretch across the Customer Experience ( CX ) portfolio to effectively communicate the full ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...well as in-person customer meetings. **ABOUT SAP CUSTOMER EXPERIENCE ** SAPs Intelligent CX … more
- Bristol Myers Squibb (New Brunswick, NJ)
- …meet the HCPs expectations, the Sr . TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent ... bio-pharma companies, and make a difference. Position Summary The Sr . TAS is a critical role in our unique...BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by… more
- Amazon (Nashville, TN)
- Description In the Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) organization, we have the unique role and privilege to work backwards ... decisions on deployment and machine performance execution strategy to senior level leadership. You will manage end to end...for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- Celestica (San Jose, CA)
- …environment. This individual-contributor position reports to the Senior Director of the Customer Experience ( CX ) organization and will be empowered and ... responsible for all CX operations which include post-sales support and sustaining metrics...systems in place, managing contractor SOW and payments, implementing customer satisfaction and net promoter scores. Other duties may… more
- Bristol Myers Squibb (Manchester, NH)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and… more