- Liberty Latin America (PR)
- …statistical analysis to correlate business/operational Key Performance Indicators with NPS and CX outcomes. + Analyze customer satisfaction data to extrapolate ... statistical analysis to correlate business/operational Key Performance Indicators with NPS and CX outcomes. + Analyze customer satisfaction data to extrapolate… more
- Mathematica (Columbus, OH)
- Position Description: Mathematica is searching for a Client Experience ( CX ) Senior Analyst / Sr . Manager! The Client Experience Senior Analyst / ... Sr . Manager works with the Client Experience ( CX ) team to implement the CX team's...journey. * Manage and conduct regular analysis of customer data , feedback, and CX industry research to… more
- Citigroup (New York, NY)
- The CX Analytics Sr Analyst ...support of key business initiatives and using the various data sources and tools to monitor the omni-channel customer ... the business in strategic initiatives by providing quantitative and qualitative customer experience data . Must be able to take a business problem and create a… more
- HCA Healthcare (Nashville, TN)
- …our goals. Unlock your potential! **Job Summary and Qualifications** The Consulting Business Analyst will support our Genesys CX platform. The primary function ... hours volunteering in our communities. As a Consulting Business Analyst with Parallon you can be a part of...(tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid… more
- American Heart Association (Dallas, TX)
- …present the data and recommended growth marketing strategies. The senior analyst should be analytical, deliberate, strategic, collaborative and determined. ... so does your career. We are looking for a ** Senior Marketing Analyst ** to work in a...Analyst ** to work in a fast-paced environment, analyzing data to identify opportunities of marketing and revenue growth… more
- Comcast (Philadelphia, PA)
- …we want you to fast-forward your career at Comcast. **Job Summary** The Sr . Analyst , eCommerce is responsible for continuous analysis of eCommerce funnel ... with a curious mindset. Comfortable with identifying creative approaches to analyze data + Ability to pivot frequently and often, and specifically able to… more
- Comcast (Philadelphia, PA)
- …cross-functional team to develop new products and bring them to market. + Analyzes data reports for trends to help guide decision making around features and customer ... a customer centric approach. + Manages, gathers, and analyzes competitive intelligence data for product lines. + Contributes to the strategic planning of product… more
- The Hartford (Columbus, OH)
- …engagement ecosystem. The Customer Operations Performance Analytics Team is seeking a Senior Analyst to support analytics across the Claim Customer Experience ... Sr Consultant Perf Analytics - GB07AE We're determined...as we help shape the future. The Customer Operations Data Science & Analytics Team is a recently created...( CX ) Portfolio. As a member of this team, this… more
- Citigroup (Jacksonville, FL)
- The Strategy Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the ... by the performance of the individual. **Team Description** The Client Experience ( CX ) organization enables Citi's US Personal Bank (USPB) to live its Purpose… more
- Global Data Systems (Lafayette, LA)
- …set of desired outcomes established by the Customer Experience Team and interpret data for multiple clients. * Coordinate with technical and support team members to ... review data and identify customer-centric solutions. * Express the value...Experience Program and develop robust, stylized reports for GDS's senior leadership. * Mentor Customer Experience interns and create… more
- AutoZone, Inc. (Memphis, TN)
- Position Summary: The Digital Experience group at AutoZone is looking for a Senior Web Analyst Manger to join our team. This highly collaborative role will help ... business acumen to connect the necessary datapoints and transform into actionable insights. The Senior Web Analyst Manager will also be responsible for B2B and… more
- ICF (Reston, VA)
- Description ** Senior Reporting Analyst (Remote)** **Join the Enterprise Growth Enablement & Proposals Team at ICF** We are one team united around one mission: ... central time hours._ **What You Will Do** As a ** Senior Reporting Analyst ** , you will be...data . + Prepare monthly and quarterly reports for senior leadership in a large, publicly traded company including… more
- Colorado Springs Utilities (Colorado Springs, CO)
- …improve our overall customer experience and engagement. **A day in the life of a Senior Analyst may include:** **General CX Functions** + Work with ... ** Senior Analyst - Customer Insights and Programs**...actions. You will develop action plans based on customer data -driven insights with subject matter experts, including establishing program… more
- Citigroup (New York, NY)
- …in the US, serving millions of customers every day. As part of the US Personal CX organization, the Market Research Lead - Analyst C13 will be part of the ... research professional who can guide and influence partners with data driven insights and ensure we keep the customer...center of all we do. As part of the CX organization, this person will also connect the dots… more
- Truist (Charlotte, NC)
- …of America) **Please review the following job description:** Specific to Digital CX and Marketing, this role will lead performance and financial management for ... may change from time to time. 1. Partner with senior business leaders to understand business strategy and work...most complex business problems. 4. Analyze, design, and maintain data sources in information systems in support of projects,… more
- Citigroup (Irving, TX)
- …join us. We'll enable growth and progress together. The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting with LAN / WAN ... use infrastructure technology knowledge and identified policies to process data , resolve issues and execute administrative tasks. **Responsibilities:** + Architect… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …(Open until Filled) Department: Unified Communications, Corporate Network & Data C Location: Sacramento, CA, US, 95819-4628 Category: Information ... converge our contact center operations on the Genesys Cloud CX platform. In this role, you will be responsible...by the Supervisor. This class is distinguished from the Senior Enterprise Technical Developer in that the latter requires… more