- Concentrix (Indianapolis, IN)
- …career. #LI-Remote Description Concentrix is looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization in ... Home (https://jobs.concentrix.com/) "Job Details Genesys CloudCX Business Practice Architect Information Technology...the market-leading CCaaS platforms with this position focused on Genesys Cloud CX. We are looking for… more
- Humana (Salt Lake City, UT)
- …a role in defining/implementing cloud architecture, mentoring team members on cloud technology and working with our enterprise groups to implement proper ... large scale cloud contact center experience solutions implementation on Genesys cloud platform Experience with Conversational AI Partner with product… more
- Resideo (Minneapolis, MN)
- …guides, and runbooks. YOU MUST HAVE: 3+ years of experience in administering a cloud -based contact center solution ( Genesys , NICE, CXone, Five9, etc.) with a ... helping to shape the way Resideo delivers customer experience through omnichannel cloud -based solutions globally? If you're interested in a mission critical position… more
- Accenture (Atlanta, GA)
- …of experience in technology transformation, with a focus on CCaaS or cloud -based contact center solutions. 4+ years of proven track record of selling and leading ... and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive… more
- DXC Technology (Plano, TX)
- Job Description: DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data ... public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer… more
- Molina Healthcare (Bellevue, NE)
- …or Contact Center technology leadership. 5+ years in a senior management or director-level role overseeing large-scale, cloud -based UCaaS/CCaaS environments ... the maturity of existing cloud -native UCaaS and CCaaS platforms ( Genesys Cloud ) through automation, analytics, and AI-driven optimization. Align… more
- Capgemini (New York, NY)
- …tailored to customer treatment strategies. + Evaluate and apply speech recognition technologies from vendors like Amazon, Genesys , and Nuance. + Leverage ... Genesys Senior Developer / Functional Consultant...AWS, Workday, and CRM platforms. + Deep understanding of speech recognition technologies and vendor ecosystems. +… more
- Concentrix (Montgomery, AL)
- …career. \#LI-Remote **Description** Concentrix is looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization in ... Home (https://jobs.concentrix.com/) "Job Details ** Genesys CloudCX Business Practice Architect** Information Technology...the market-leading CCaaS platforms with this position focused on Genesys Cloud CX. We are looking for… more
- Humana (Pierre, SD)
- …a role in defining/implementing cloud architecture, mentoring team members on cloud technology and working with our enterprise groups to implement proper ... involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + **Experience with Conversational AI** + Partner… more
- Sprinklr (MA)
- …solutions for marketing technology and social media management + Expertise in cloud contact center ecosystems ( Genesys , Amazon Connect, NICE, Five9) and/or ... trusted customer experiences worldwide. **Job Description** Sprinklr is looking for a Senior or Lead-level Solutions Consultant who will partner with our sales… more
- ADP (Roseland, NJ)
- …connecting innovation to measurable business outcomes and driving transformation across technology investments, including Salesforce, Genesys Cloud , and ... **ADP is hiring a Senior Manager, Business Transformation and Data Analytics.** + _Do you have experience in business transformation, including partnering with… more
- Resideo (Aurora, IL)
- …and runbooks. **YOU MUST HAVE:** + 3+ years of experience in administering a cloud -based contact center solution ( Genesys , NICE, CXone, Five9, etc.) with a sound ... helping to shape the way Resideo delivers customer experience through omnichannel cloud -based solutions globally? If you're interested in a mission critical position… more
- Vivint (UT)
- …solutions. What You'll Do * Lead the design, deployment, and optimization of Genesys Cloud and Amazon Connect platforms for Vivint's contact center operations ... focus on cloud -based contact center technologies * Proven expertise in Genesys Cloud and Amazon Connect, including configuration, routing, and analytics *… more
- Public Storage (Plano, TX)
- …to apply. **System experience:** + **CCaaS Platforms** : NICE CXone (preferred), Genesys Cloud , Five9 + **Conversational AI** : Cognigy (preferred), Google ... Genesys WFM, Calabrio, + **Analytics Tools** : NICE Enlighten, CallMiner, Verint Speech Analytics + **Experience with cloud platforms** (AWS, Azure, GCP) and… more
- Capgemini (Chicago, IL)
- …underpinned by technology created with purpose. **YOUR ROLE** As a Senior Consultant in the Enterprise Transformation team at Capgemini Invent, you will support ... In this role you will play a key role in: . Partner with senior client stakeholders to shape customer service transformation strategies aligned to broader enterprise… more
- Fiserv (Omaha, NE)
- …scale, come make a difference at Fiserv. **Job Title** Project Management Senior Professional II (non-technical) **About your role:** You will join a ... This role leads medium-to-large projects that align operational, business, and technology partners to improve service delivery, reduce risk, and meet cost… more
- DXC Technology (Plano, TX)
- **Job Description:** DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data ... public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer… more
- J&J Family of Companies (Raritan, NJ)
- …Own the design, development, and deployment of cloud -based contact center solutions like Genesys Cloud and AWS Connect. + Build the vision / roadmap and ... Center Enterprise Platform that will report directly to the Senior Manager, Johnson and Johnson Technology Services...degree or equivalent experience is required + Certification in Genesys Cloud / AWS Connect and AI… more
- Molina Healthcare (Kenosha, WI)
- …Contact Center technology leadership. + 5+ years in a senior management or director-level role overseeing **large-scale, cloud -based UCaaS/CCaaS environments ... the maturity of existing ** cloud -native UCaaS and CCaaS platforms ( Genesys Cloud )** through automation, analytics, and AI-driven optimization. + Align… more
- HCA Healthcare (Nashville, TN)
- …The Manager will plan, organize, and oversee the execution of the work of Genesys Developers and Cloud Engineers. They will collaborate with business owners to ... experience with Devops required + Experience with Agile and Scrum Preferred + Experience with Genesys CX Cloud Preferred + Experience with Five 9, Nice or other… more
