- Molina Healthcare (Sterling Heights, MI)
- …Contact Center technology leadership. + 5+ years in a senior management or director-level role overseeing **large-scale, cloud -based UCaaS/CCaaS environments ... the maturity of existing ** cloud -native UCaaS and CCaaS platforms ( Genesys Cloud )** through automation, analytics, and AI-driven optimization. + Align… more
- Concentrix (Bismarck, ND)
- …career. \#LI-Remote **Description** Concentrix is looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization in ... Home (https://jobs.concentrix.com/) "Job Details ** Genesys CloudCX Business Practice Architect** Information Technology...the market-leading CCaaS platforms with this position focused on Genesys Cloud CX. We are looking for… more
- Vivint (UT)
- …solutions. What You'll Do * Lead the design, deployment, and optimization of Genesys Cloud and Amazon Connect platforms for Vivint's contact center operations ... focus on cloud -based contact center technologies * Proven expertise in Genesys Cloud and Amazon Connect, including configuration, routing, and analytics *… more
- Public Storage (Plano, TX)
- …to apply. **System experience:** + **CCaaS Platforms** : NICE CXone (preferred), Genesys Cloud , Five9 + **Conversational AI** : Cognigy (preferred), Google ... Genesys WFM, Calabrio, + **Analytics Tools** : NICE Enlighten, CallMiner, Verint Speech Analytics + **Experience with cloud platforms** (AWS, Azure, GCP) and… more
- Fiserv (Alpharetta, GA)
- …environments and use tools like JIRA or Confluence. + Certification in AI, Azure cloud technologies, or Genesys . **Important info about this role:** + You must ... scale, come make a difference at Fiserv. **Job Title** Senior Software .Net and Azure Developer **About your role:**...At Fiserv, we are dedicated to transforming financial services technology to benefit our clients. You will play a… more
- HCA Healthcare (Nashville, TN)
- …The Manager will plan, organize, and oversee the execution of the work of Genesys Developers and Cloud Engineers. They will collaborate with business owners to ... experience with Devops required + Experience with Agile and Scrum Preferred + Experience with Genesys CX Cloud Preferred + Experience with Five 9, Nice or other… more
- DXC Technology (Plano, TX)
- **Job Description:** DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data ... public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer… more
- American Family Insurance - Corporate (Madison, WI)
- …of project management processes, tools, and techniques. + This position requires Genesys Cloud certification. Three certifications will need to be earned ... using expert business and systems knowledge. You will report to the Senior Manager, Technology Services. In this flex office/home role, you will be expected to… more
- ADP (Roseland, NJ)
- …platforms and defining the architecture for integrating with Databricks Platform, AWS Cloud , Genesys Cloud , Salesforce CRM, Salesforce CRM Analytics, ... **ADP Technology Services, Inc. is hiring a Principal Architect...**Influence and inspire confidence.** You are comfortable presenting to senior leaders, product owners, and peers with a compelling… more
- Walmart (Bentonville, AR)
- …skills. **Preferred:** + Experience with **leading CCaaS platforms** (eg, NICE CXone, Genesys Cloud , Amazon Connect, Five9, or equivalent). + Exposure to ... automation, self-service, and AI-assisted engagement. + Stay ahead of trends in ** cloud contact center, speech analytics, workforce optimization, and generative… more
- OneMain Financial (New York, NY)
- …+ Stay abreast of industry trends and best practices in contact center technology , omnichannel communication, and customer experience. + Build, mentor, and lead a ... innovation, and accountability. **Qualifications:** + Bachelors in business or technology or related field + 8+ years of product...of UCaaS and CCaaS platforms (eg, Amazon Connect, Cisco, Genesys , Five9, Nice etc.) as well as communication tools… more
- S&P Global (New York, NY)
- …models. + Create Junction Objects to maintain one-to-many relationships + Maintain Sales Cloud and Service Cloud such as Knowledge, Case Management, and ... meetings to report progress and obstacles. + Work with senior members of the team to identify system needs,...+ Practical knowledge of telephony and CTI systems (eg, Genesys , Cisco, Avaya) + Ability to work independently and… more
- ADP (Roseland, NJ)
- …business outcomes, driving transformation across technology investments such as Salesforce, Genesys Cloud , and GenAI. As a key member of the Program ... skills, including the ability to convey complex ideas, influence and persuade senior leaders, and create compelling business narratives and presentations. + You'll… more