- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** ** Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... provide services to our nation. SecuriGence is seeking a ** Tier 1 Help Desk Analyst**...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- TEKsystems (Fort Myers, FL)
- Description Tier 1 Help Desk Support Technician...Tier 2) and Senior IT Support Specialists ( Tier 3) for resolution, when needed. Skills Help ... resets, and issue triaging while ensuring a positive customer service experience. Help Desk Technicians will escalate more complex issues to Advanced IT Support… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues ... Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1...3 to 5 years in IT support or related help desk environments * Education: High School… more
- Belay Technologies (Annapolis Junction, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... and complexity within the federal Government is required. + Senior Level: Fifteen (15) years of experience in programs...and heading up the Global searches system. + Provide Tier 1 ( Help Desk ) and… more
- BAE Systems (Saratoga Springs, UT)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem...state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition… more
- Jovian Concepts, Inc. (Annapolis, MD)
- …all of the client\/server\/storage\/network devices, mobile devices, etc.<\/span><\/span><\/span><\/span> <\/li>\n + Provides Tier 1 ( Help Desk ) and Tier ... troubleshooting and maintenance of IT systems.<\/span><\/span><\/span><\/span> <\/span><\/li>\n + Provide Tier 1 ( Help Desk ) problem identification,… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst and Asset Technician with the ability to work in a challenging, consultative, and ... full-time, Monday through Friday. Description: The successful candidate will be responsible for Tier II and Asset support of an environment composed Intel based PC… more
- Belay Technologies (Laurel, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... a finalist in 2021! Belay Technologies is seeking a Senior System/Network Administrator. The Systems Administrator (SA) provides support...of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and… more
- Belay Technologies (Annapolis Junction, MD)
- …+ Manages the daily activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of ... and a finalist in 2021! Belay Technologies seeks a Senior System Administrator (SA) to join our Intel team....of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and… more
- Leidos (Meridian, ID)
- …dollars by focusing efforts under one enterprise network. **What will you do as a Help Desk Support Representative?** You will serve as the initial point of ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy in… more
- CACI International (Fort Meade, MD)
- Senior Systems Administrator Job Category: Information Technology Time Type:...users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and ... of Travel: Local * * * **The Opportunity:** CACI is seeking a Senior Systems Administrator to provide support for implementation, troubleshooting and maintenance of… more
- ManTech (Fort Meade, MD)
- …limited to:** + Provide support for implementation, troubleshooting, and maintenance of IT systems. Perform Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... Mantech seeks a motivated, career and customer-oriented ** Senior Linux System Administrator** to join our team in **Ft. Meade, MD** . In this role, you will support… more
- ManTech (Fort Meade, MD)
- …system infrastructure and processes related to client/server/storage/network devices and mobile devices. + Perform Tier 1 ( Help Desk ) and Tier 2 ... ManTech seeks a ** Senior Linux System Administrator** to join our team in **Ft. Meade, MD** . In this role, you will provide support for implementation,… more
- SAIC (Fort Meade, MD)
- …and management. Responsibilities include but are not limited to: + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... diagnosis, and resolution of problems + Provide support to IT systems include day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Optimize system operations and resource… more
- SAIC (Annapolis Junction, MD)
- …monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... problem identification, diagnosis and resolution of problems + Provide support for the escalation and communication of status to agency management and internal customers + Provide support for the dispatch system and hardware problems and remains involved in… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …Implementing security best practices and applying security patches + Providing IT break/fix support including Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... problem identification, diagnosis and resolution + Configuring and managing UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating… more
- GovCIO (Washington, DC)
- …incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier -1-service- desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- Two95 International Inc. (Wayne, PA)
- Title : Sr IT Support Analyst Location : Wayne, PA...$Open (Best Possible) YOU'RE GOOD AT: + Monitoring JIRA Help Desk system for work intake from ... problem tickets to service requests + Providing Tier 1-3 hardware support on Apple, HP, Lenovo, Microsoft...on Apple, HP, Lenovo, Microsoft laptop systems + Providing Tier 1-3 software end user support in Windows, Mac… more
- TekSynap (Dahlgren, VA)
- …Qualifications** TheTekSynap is seeking a ** Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical Support Specialist ... and resolving complex IT service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution, system… more
- SHI (Somerset, NJ)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees ... - in our offices or yours.** **Job Summary** The Sr . IT Operations Specialist will lead enterprise mobile device...(SME) for mobility operations and MDM technologies. - Provide Tier 3 support and mentorship to junior staff and… more