- SAIC (VA)
- …processes and strategies with an emphasis on timely IT services and support. As the Service Desk Manager , you will be responsible for the overall performance ... and management of a 24/7/365 Service Desk with approximately 15 team members...strategic plans and reviews, + Communicate with other departments, senior management, functional peer groups, technical staff and customers… more
- General Dynamics Information Technology (Falls Church, VA)
- …Secure and expertly apply the latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT. Your work in enterprise IT will ... At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the...+ Experience briefing Federal and DoD executive leadership. + Senior level experience supporting DoD missions. + SLA/OLA management.… more
- ManTech (Washington, DC)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 3** to join our ... will be based out of Washington, DC. As a manager of Tier 3 services will provide third level...are not limited to:** + Manage the Tier 3 Service Desk Team across all shifts assigned… more
- Travelers Insurance Company (St. Paul, MN)
- …Is the Opportunity?** Manages and coordinates the activities of the unit following service management and best practices to ensure a high level of customer ... product quality, and timeliness of problem resolutions. Actively pursues Help Desk Management certification. Provides input for and understands the strategic… more
- General Dynamics Information Technology (Fairfax, VA)
- …Experience Management,Information Technology (IT) Services,Information Technology Infrastructure Library (ITIL),ITSM, Service Desk Management **Experience:** 5 + ... Will Make an Impact: + Direct 24x7 Enterprise IT Service Desk operations and transformation initiatives. Manage...2 weeks of starting) + Ability to achieve Help Desk Institute Support Center Manager (HDI-SCM) within… more
- HCA Healthcare (Nashville, TN)
- …Support Services is responsible, with manager , for defining and improving service desk operational procedures and interactions with customers and support ... (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid... manager to drive operation performance of the service desk . + Assists manager … more
- V2X (Springfield, VA)
- …complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to ... - 6pm. Responsibilities + What You'll Do + The Senior Service Desk Specialists are...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- ServiceNow, Inc. (San Diego, CA)
- …Services Deal Desk team is looking for a sales-centric, experienced Deal Desk Manager to orchestrate, develop and deliver compliant, cohesive and compelling ... business and legal policies and practices + Review documents and revisions with Service Sales team + Prepare and participate in Deal Validation meetings for large… more
- Polaris Industries (Medina, MN)
- …systems roadmap, including ServiceNow capability long-range plan and strategic improvements. Partners with Service Desk manager and broader D&IT team to ... Polaris, this role has direct leadership accountability over: Global Service Desk and On-site Client Support Teams...Infrastructure, Quality & Ops and reside on the infrastructure senior leadership team.** **This role requires the ability to… more
- TISTA Science and Technology (Austin, TX)
- …Organizational directives, handbooks, Policies and procedures + Work with ServiceNow (SNOW) and the Service Desk Manager automated tool, to assign and work ... Overview Are you a Senior Systems Administrator who would like to have...interagency coordination + Experience with ServiceNow (SNOW) and the Service Desk Manager + Experience… more
- University of Miami (Miami, FL)
- …System, "UHealth", Information Technology Department has an exciting opportunity for a full-time Sr . Manager , IT Endpoint Solutions. The Sr . Manager ... ensuring alignment with business objectives and compliance requirements. Additionally, the Sr . Manager evaluates emerging technologies to enhance endpoint… more
- Amazon (Seattle, WA)
- …define and build the future of cloud computing. We are seeking a Sr . Product Manager to join the EC2 Deals Desk who has a passion for building hyper-scale ... the Cloud. As a member of the EC2 Deals Desk , you will help build our worldwide pricing strategy...of our customers. Given the breadth of the EC2 service this role will require coordination across many internal… more
- The LEGO Group (Boston, MA)
- Sr . Key Account Manager + **Location**...assistance completing the application process, please contact the HR Service Desk at 1.###, option #3. Please ... Management **Job Description** As a team member playing a senior role on a Key Account in the US...thinking. Play your part in our team succeeding This Sr . Manager role is responsible to deliver… more
- Intra-Cellular Therapies, Inc (Bedminster, NJ)
- …project planning, project management, release management, system change control, and Service Desk readiness. + Maintain comprehensive documentation of Sales ... we do, create and deliver. About the Role: The Sr . Manager , Sales Force Solutions is responsible...solutions. + Coordinate operations with the Sales Force Support Desk , ensuring timely resolution of IT issues, identifying and… more
- Carnival Cruise Line (Miami, FL)
- The Sr . Manager of Global Cybersecurity Services Portfolio is responsible for developing and maintaining all PMO processes including our project management ... This position will function as a conduit to update Sr . Leadership within GCS as well as Carnival Corporation...with 5 years in a PMO lead or Portfolio manager capacity managing cross functional teams. Experience leading global… more
- Amazon (Seattle, WA)
- …platform. Collaborating closely with key stakeholders in Infrastructure Operations, Engineering, and Service Desk , you will identify pain points in existing ... Description We are seeking an experienced and driven Senior Product Manager to join our...of ITSM and ITIL methodologies as they relate to Service Desk and Service Operations.… more
- Upstone Materials (Cheyenne, WY)
- SIMON | Sr . Project Manager Subsidiary: Simon Simon...Frequently required to sit for long periods at a desk using a computer * Frequently exposed to typical ... and Paid Holidays * 401(k) Savings Plan with Company Match * Product and Service Group Discount Programs The information contained herein is not intended to be an… more
- Crane Aerospace & Electronics (Burbank, CA)
- ** Sr . Client Services Analyst** Location **CA, Burbank** Department...+ Minimum of 5+ years working in a Help Desk or a Desktop Support Senior Role. ... Aerospace and Electronics** has an exciting opportunity for a ** Sr . Client Services Analyst** at our **Burbank, CA** location....3 years of demonstrated success at the Client Services Senior level within a large organization. + Knowledge, Skills,… more
- Airtable (San Francisco, CA)
- …how work gets done. The Airtable IT team is looking for a seasoned Site Engineering Manager to lead our Service Desk , Networking Engineering, A/V, and laptop ... Engineering Manager , you will be responsible for managing the Service Desk , Network Engineering, and Site IT Operations, ensuring the smooth operation of… more
- Johns Hopkins University (Baltimore, MD)
- …and/or agency regulations and restrictions. This position will directly report to the Sr . Financial Manager for the Global Disease Epidemiology and Control and ... forecast spending and salary support. Plan for future grant submissions. + Notify Sr . Financial Manager and Program Director when salary shortfalls are expected.… more
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