- HonorHealth (Phoenix, AZ)
- …and 3+ years of experience as a lead or supervisor in a contact /call center or Customer Service/Healthcare setting Responsibilities Job Summary The ... supervisor manages the Customer Navigation Center staff, balancing work queues,...3 years of experience as a lead/supervising in a contact /call center or Customer Service… more
- KSA Integration LLC (Stafford County, VA)
- Contact Center Supervisor Fully...the Customer Service Representatives (CSRs) within the contact center . This includes ensuring adherence to ... and 2023 Department of Labor "Hire Vets" Platinum Medallion Award. Position Overview:The Contact Center Supervisor is responsible for overseeing the daily… more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- The Chicago Lighthouse (Chicago, IL)
- ** Contact Center Supervisor ** **Job...in a world class, high performance contact center environment centered that focuses on customer ... **Job Shift** Day **Job Category** Management **Job Description** **STATEMENT OF PURPOSE:** The Contact Center Supervisor is responsible for direct oversight… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... This is a management-level position. Prior experience in management, supervisor , or customer service leadership is required....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Hackensack Meridian Health (Neptune, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for the daily supervision ... employment.** **Responsibilities** A day in the life of a ** Supervisor , Contact Center ** at Hackensack...supervisory experience in a high volume, fast-paced, in-bound call center or customer -facing environment providing customer… more
- Centene Corporation (Honolulu, HI)
- …days a week. **Position Purpose:** Oversees and offers guidance around current contact center operational processes to establish operational targets, best ... and training programs that support service, quality, and efficiency standards. Supports contact center staff with day-to-day oversight and resources for … more
- University of Miami (Medley, FL)
- …of Miami/UHealth Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor , Contact Center to work Remotely Core Job Summary: The ... individual in this position is part of the UHealthConnect Contact center and will be responsible for...work flows of staff to ensure performance goals for customer satisfaction, quality, productivity, and key performance metrics are… more
- CDR Maguire (Miami, FL)
- Contact Center Supervisor will assist remote agents as they answer questions, handle daily concerns, and provide support. They will continue to support ... Center KPI's (80/20 - 5% abandoned rate) Contact Center Supervisor will assist...provide disciplinary actions when appropriate. Requirements - Provide excellent customer service - Schedule weekly/bi-weekly meetings - Ability to… more
- M&T Bank (Williamsville, NY)
- …weekend days** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between ... **Location: Hybrid (2 days/week in-office) at Amherst Center ** **Schedule: Open availability (start time may vary...as needed. + Resolve complex problems arising out of customer account management, either directly or through subordinate staff.… more
- State of Colorado (Golden, CO)
- CORRECTIONAL, YOUTH, SUPERVISOR III Aspire Youth Service Center Overnight Shift- Repost Print ... (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4740045) Apply CORRECTIONAL, YOUTH, SUPERVISOR III Aspire Youth Service Center Overnight Shift-… more
- MyFlorida (Tallahassee, FL)
- OPERATIONS CONTROL CENTER SUPERVISOR - 72000935 1 Date: Nov 12, 2024 The State Personnel System is an E-Verify employer. For more information click on our ... No: 841197 Agency: Management Services Working Title: OPERATIONS CONTROL CENTER SUPERVISOR - 72000935 1 Pay Plan:...of skilled and semi-skilled employees in continuously staffed service center . + Ability to monitor customer service,… more
- Vanderbilt University Medical Center (Nashville, TN)
- … Center Operator functions as an 'In Charge' operator and/or a backup supervisor for a 24/7/365 contact center operation. This team member supports ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at...as necessary. . KEY RESPONSIBILITIES * Serves as backup supervisor for any shifts * Actively monitors quality of… more
- The Chicago Lighthouse (Chicago, IL)
- … center agents in a world class, high performance contact center environment centered that focuses on customer satisfaction and retention, providing ... **Call Center Supervisor ** **Job Details** **Job Location**...in regular feedback to agents about opportunities for improved customer service. This position oversees day-to-day call center… more
- The Chicago Lighthouse (Chicago, IL)
- **Call Center Supervisor ** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** 2 Year Degree ... Category** Management **Job Description** **STATEMENT OF PURPOSE:** The Call Center Supervisor is responsible for direct oversight...center agents in a world class, high performance contact center environment centered on the patient… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Data Center Supervisor ** **Job Class: Systems Supervisor ** **Agency: Minnesota IT Services** + **Job ID** : 80545 + **Location** : St. Paul ... IT Services' management to define the administration and maintenance for Data Center services. **The Systems Supervisor will provide technology leadership in… more
- Allied Universal (New York, NY)
- …and more for most full-time positions! **Allied Universal is hiring a Security Shift Supervisor to oversee a Financial Center located in the Hudson Yards Area ... quality services on a specific shift at an assigned customer . The **Security Shift Supervisor ** will act...any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an… more
- University of Utah (Salt Lake City, UT)
- …Title** UU Student - Admin/Clerical **Working Title** Gear Central & Core Fitness Center Supervisor **Job Grade** SJ **FLSA Code** Nonexempt **Patient Sensitive ... Responsible for all details surrounding the day-to-day operations of the Core Fitness Center and Gear Central. Furthermore, the supervisor may be asked to… more
- CDR Maguire (Kendall, FL)
- Contact Center Supervisor will assist remote agents as they answer questions, handle daily concerns and provide support. They will continue to support agents ... Center KPI's (80/20 - 5% abandoned rate) Contact Center Supervisor will assist...disciplinary actions when appropriate. ESSENTIAL FUNCTIONS: 1. Provide excellent customer service 2. Guide Remote Agents when problem arise… more
- ASM Global (San Antonio, TX)
- …facilities, has an excellent and immediate opening for a Premium Seating & Experiences Supervisor with ASM Global/Boeing Center at Tech Port. The PSE ... Title: Premium Seating & Experiences Supervisor + POSITION: Premium Seating & Experiences ...live music club or nightlife industry with high level customer service is a plus AVAILABILITY : Must maintain… more
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