- City of New York (New York, NY)
- …for two (2) Associate Benefits Opportunity Specialist I, to function as Customer Resolution Representative, who will: - Access all citywide complaints/inquiries ... inquiry within the prescribed seven-day timeframe. Under the direction of the Supervisor with latitude for independent judgment, decision-making and action, ABOS I,… more
- Southern Company (Riverdale, GA)
- …multifunctional customer care in support of regulated, non-regulated AGLC. The Customer Experience Supervisor is an essential, critical leadership role that ... for the Customer Care Centers within the Customer Experience (CX) organization. The Supervisor is...the highest degree of courtesy and professionalism to resolve customer issues with one call resolution . The… more
- SpaceX (Hawthorne, CA)
- Supervisor , Starlink Customer Support at SpaceX Hawthorne, CA SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... possible, with the ultimate goal of enabling human life on Mars. SUPERVISOR , STARLINK CUSTOMER SUPPORT Starlink, our revolutionary satellite constellation, will… more
- Brookfield Properties (Charleston, SC)
- …improve the lives in the communities we serve! Job Description Job Title: Customer Service Supervisor Primary Responsibilities: The Customer Service ... service delivery, and driving continuous improvement within the department. The Supervisor will collaborate closely with the Customer Service Manager to… more
- City of New York (New York, NY)
- … Resolution Specialists who will: Under the general supervision of the Case Resolution Supervisor , the Case Resolution Specialists review and resolve case ... years of full-time satisfactory experience in social/human services, call centers, customer service, or a related setting performing either: a. Interviewing,… more
- Hyundai Autoever America (Costa Mesa, CA)
- 10585 - Customer Operation Supervisor II SUMMARY We are seeking a Customer Operation Supervisor II to oversee call center operations and ensure technical ... service-related levels are met or exceeded. The Customer Operation Supervisor is responsible for the...Track and monitor all support cases to ensure timely resolution and follow up. Review customer support… more
- Acosta Group (Tampa, FL)
- …escalation, and provides resolution in priority order as directed by the Supervisor + Searches for and links invoices, contracts, and Proof of Performance to ... a frequent basis + Meets or exceeds client and customer goals and requirements + Makes the final decision...provides value add solutions + Escalates appropriately to the Supervisor when needed to get information or handle complex… more
- Acosta Group (Charlotte, NC)
- …escalation, and provides resolution in priority order as directed by the Supervisor . + Searches for and links invoices, contracts, and Proof of Performance to ... a frequent basis. + Meets or exceeds client and customer goals and requirements + Makes the final decision...provides value added solutions. + Escalates appropriately to the supervisor when needed to get information or handle complex… more
- Mass Markets (Orange Park, FL)
- …and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call ... improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business...+ The ability to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution… more
- Mass Markets (Orange Park, FL)
- …and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call ... improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business...to manage KPIs and SLAs + Possess practical conflict resolution skills (both customer and agent conflict)… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are seeking an experienced Customer Service Supervisor to oversee and coordinate the daily operations of our ... positive and collaborative work environment. + Ensure timely and accurate resolution of customer inquiries, issues, and complaints. + Monitor and evaluate … more
- American Homes 4 Rent (Las Vegas, NV)
- …on what really matters to them, wherever they are in life. Resident Services Supervisor We are seeking a dedicated Supervisor for our Resident Services team. ... escalated calls that cannot be resolved by the Resident Services Specialists, ensuring resolution and follow-up as needed. + Foster a professional and customer … more
- ITW (Troy, OH)
- …Integrity, Simplicity, Trust, Respect and Shared Risk. **Job Description** **SUMMARY** The Customer Care Supervisor will be responsible for the daily supervision ... positive customer service experience for Customers. The Customer Care Supervisor will build a strong...10% Provide timely order entry, updates, invoicing, and problem resolution for customers to assist team in reaching key… more
- BRECOflex CO., LLC (Eatontown, NJ)
- Join Our Team as a Customer Service Supervisor ! Are you passionate about delivering exceptional customer experiences and leading dynamic teams? Do you thrive ... in a role where technical expertise meets leadership? We're looking for a Customer Service Supervisor to join our growing organization and make a meaningful… more
- Parker Hannifin Corporation (Washington, MO)
- Customer Service Supervisor Location : WASHINGTON, MO, United States Job Family : Customer Service Job Type : Regular Posted : Dec 19, 2024 Job ID : 51100 ... Results Job Description Apply Now > Save JobJob Saved Position Summary: Customer Service Supervisor , experienced position, has direct reports. 1)… more
- Cardinal Health (Columbus, OH)
- **What the Operations Supervisor , Access & Patient Support contributes to Cardinal Health** The Operations Supervisor is responsible day to day front line team ... Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. **What is expected… more
- Commerce Bank (Kansas City, MO)
- …with approvals + Provide support and serve as point of contact for the Customer Advocacy Program through research and resolution of customer complaints ... with team members and other internal departments for process improvement or issue resolution + Work with department management to deliver weekly reports + Perform… more
- City of New York (New York, NY)
- …each day and are a key component of the City's transportation network. The Customer Experience Unit Supervisor will play a critical role in shaping the ... Prepare Reports: Maintain and report on key performance metrics such as customer satisfaction, response time, and resolution rates. Compile administrative,… more
- First Horizon Bank (Knoxville, TN)
- …in job posting. **Position Overview:** The position manages the performance of the Customer Solutions Representatives who are challenged to provide an elite level of ... which includes fact gathering, investigation process and advises on actions for resolution to ensure Service Level Agreements are maintained. The leader supports and… more
- TD Bank (Arlington, VA)
- …+ Coaches to ensure Customer issues are handled appropriately through Customer problem resolution guidelines and personally participates in the negotiation ... service questions and requests + Leads and coaches frontline colleagues on effective Customer complaint resolution + Shared accountability with Store Leaders for… more