- Aspen Dental (Springfield, IL)
- The Supervisor of Digital Help Desk for Aspen Dental branded practices will assist in leading a team dedicated to providing exceptional support to our doctors, ... handled promptly, root causes are identified and resolved, and service excellence remains a priority. The Supervisor ...follow direction from the Manager of the Digital Help Desk to ensure critical Digital Dentistry Support to Field… more
- Mass Markets (Dallas, TX)
- …looking for Customer Service Representatives to support inbound customer service , help desk , and back-office processing representatives for commercial and ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are… more
- Fairleigh Dickinson University (Teaneck, NJ)
- …when necessary. + Meets defined service level objectives. + Assists the IT Service Desk Supervisor with identifying gaps in University's knowledge base ... be resolved by virtual attendant. + Helps the IT Service Desk Supervisor in identifying...MCP ) are preferred. 3. Proven experience in a helpdesk or IT support role (2 years preferred). 4.… more
- TEKsystems (Raleigh, NC)
- …is responded to in a timely manner. 5. Monitor, resolve, and update the IT Service Desk Management system. 6. Create and update documentation: Assist in creating ... The Workstation Support Specialist must have strong verbal communication and customer service skills, as they will interact directly with end users across all… more
- 32BJ Benefit Funds (New York, NY)
- …and responds to alerts for hardware and software issues. + Provide excellent customer service , answer Help Desk phone in courteous and professional manner. + ... JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor , the IT Support Specialist II applies systems analysis techniques and… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... medium IT projects. If you have a passion for customer service , enjoy solving the tough technical problems, designing exceptional solutions and have an eye for the… more
- SAIC (San Diego, CA)
- …role will support the Tactical Networks (TACNET) Capabilities Based In Service Engineering Agent (CB-ISEA). TACNET CB-ISEA supports the sustainment and modernization ... remote support), weekends.* **JOB DUTIES:** + Via distance support (Help Desk /networking monitoring), provide technical assistance and troubleshooting steps to USN… more
- Entre Technology Services (Spokane, WA)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... medium IT projects. If you have a passion for customer service , enjoy solving the tough technical problems, designing exceptional solutions and have an eye for the… more
- Entre Technology Services (Great Falls, MT)
- …* Software Installation * User Administration * General Office Software * IT Help Desk Software * Operating System Customer Service Requirements: * A strong ... correct operation of personal computers. Maintains parts inventory and logs all service /repair activity. May perform system setups for new hires. Typically requires… more
- State of Montana (Helena, MT)
- …in information technology or related field * Three years of experience working on a help desk or in a helpdesk support role * Other combinations of education and ... and efficient technology environment. This position provides customers with full service (basic to advanced), technical support for software, hardware, system… more
- State of Arkansas (Little Rock, AR)
- …Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child ... and network issues. This role is focused on delivering excellent customer service , ensuring that users can access and utilize technology efficiently. Analysts work… more
- Family Dollar (Chesapeake, VA)
- …Real Estate and Store Operations and Field personnel. + Escalation point for service providers on deployment issues and problem solving during and after-hours on a ... and process changes for the staff and techs. + Supports Help Desk with various requests such as obtaining miscellaneous equipment, researching possible installation… more
- State of Massachusetts (Boston, MA)
- …production support mailbox and/or other technical help portals utilizing a customer service approach. * Participate in and learn DOL's Software Development Lifecycle ... Undertake other duties or projects as assigned by their supervisor based on the operational needs of the Agency....and Abilities:_* * A minimum of 1 year of IT/ helpdesk support experience is preferred * General knowledge of… more