- Jabra (Lowell, MA)
- …for life's new rhythm.As part of the Product Support Team, the Jabra Support Engineer , Tier 2 will be resolving technical escalations from Tier ... **Role:** Responsible for resolving technical escalations from Tier 1 support , consulting with the... 3 when applicable. While the ticket resides in Tier 2 , owns all communication with internal… more
- Fusus (Peachtree Corners, GA)
- …the safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Engineer Tier 2 What You'll Do: Become an expert ... configurations and device set up Respond to inbound Customer support requests through email and telephone with the goal...support issues and follow Fūsus escalation policy Assist Tier 1 analysts with knowledge transfer as appropriate Document… more
- Allied Universal (Fullerton, CA)
- …security technical engineer jobs! AMAG Technology, an Allied Universal(R) Company, is hiring a Tier 3 Technical Support Engineer . A Tier 3 Technical ... (All requirements are software and hardware support program related) + Provide Tier 2 level phone support duties when not performing onsite services. +… more
- Red River (College Park, MD)
- …systems, including ongoing maintenance - Lead troubleshooting of trouble tickets escalated from Tier 2 Support , diagnosing hardware and software issues - ... We are seeking a skilled and experienced Tier III Helpdesk Engineer to join...customers to resolve outages and other troubles escalated from Tier 2 - Engage regularly with Program… more
- SKC Communication Products LLC (NY)
- …Medium to high level risk . Complex programming Additional Requirements: . Must be at a Project Engineer with a minimum of 2 years out in the field . Must be ... Title: Design Engineer Reports to: Josh Starkey Department: Operations Employment...Perform site surveys as required by AE and provide support to Levels II & III Design Engineers .… more
- ManTech (Vienna, VA)
- ManTech is seeking a talented Tier I Support Engineer for Tysons, VA. In this role, you will be part of a global team that provides 24x7 support to help ... a meaningful resolution to Customer + Provide high-touch assistance to highest Tier customers, build in-depth understanding of most pressing customer issues and act… more
- ManTech (Herndon, VA)
- …for enterprise endpoints. + Provide technical guidance and knowledge base articles / content to Tier 1 and Tier 2 teams **Basic Qualifications:** + A ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer ** to...but are not limited to:** + Responsible for providing support to end-user community on hardware, software and network… more
- SOLUTE Careers (North Liberty, NC)
- Sigma Defense's Network Operations team is seeking a charismatic Tier III Network Engineer to join the mission. This engineer should have the ability to ... the established time window, and recording results. Provide higher level troubleshooting support to Tier II network engineers working 24/7 shift operations.… more
- Insight Global (Research Triangle Park, NC)
- …in basic network administration and structure relevant training plans. . Provide support to internal and external customers during critical service-related issues. . ... and manage or set proper expectations . Ability to support either day or night shifts that aligned to...Requirements . TS Clearance Required . Must have IAT 2 level certification (Sec+, CCNA-Security, SySA+, GICSP, GSEC, CND,… more
- Logitech (Camas, WA)
- **Job Summary** The T3 Support Engineer is responsible for resolving high-complexity enterprise support issues and escalations--finding solutions to ... handled via troubleshooting alone. During times of unusually high support volume the T3 Support Engineer...least 5 years video-conference (VC) troubleshooting experience + Minimum 2 years of providing remote technical support … more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Network Engineer Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... of 3 years' experience in related field; Or a 2 year degree with a minimum of 5 years'...have been achieved.Relevant Experience required: Experience in a Network Engineer role.Knowledge required: Microsoft Server operating systems (OS) 2016… more
- SKC Communication Products LLC (IL)
- …any other support to ensure SKC operates up to standards on a daily basis. Tier 2 AV Technician (All of the level 1 requirements plus) 1. Ability to lead ... MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician 1. Work with Lead...AV Technician to complete all phases of installation projects. 2 . Tasks including rack assembly, equipment placement and equipment… more
- Red River (Chantilly, VA)
- …RRMS NOC. As a pivotal member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily operations of our Network ... of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC...3 years of IT experience with IT administration and support experience with windows administration and management of Active… more
- SKC Communication Products LLC (NY)
- …any other support to ensure SKC operates up to standards on a daily basis. Tier 2 AV Technician (All of the level 1 requirements plus) 1. Ability to lead ... Title: Integration Technician - Tier 3 Department: Operations Work hours: Between the...AV Technician to complete all phases of installation projects. 2 . Tasks including rack assembly, equipment placement and equipment… more
- Lockheed Martin (Fort Meade, MD)
- …for system and software installations, sustainment, upgrades, and troubleshooting \- Provide Tier 3 support for system failures and degradation problem ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...operational system critical discrepancies that cannot be resolved by tier one and two personnel\. Integrate, test, and optimize… more
- SKC Communication Products LLC (NE)
- …+ Provide any other support to ensure SKC operates up to standards on a daily Tier 2 AV Technician (All of the level 1 requirements plus) + Ability to lead ... Title: Integration Technician - Tier 3 Department: Operations Work hours: Between the...fabricated as directed by Lead AV Technician or Project Engineer . + Assigned tasks relating to job site work… more
- SKC Communication Products LLC (Dallas, TX)
- …are fabricated as directed by Lead Installation Technicians or Project Engineer *Work alongside & communicate regularly with Lead Installation Technician, Project ... Engineer & Project Manager to ensure work quality, performance...all documents at close of project *Provide any other support to ensure SKC operates up to standards on… more
- ManTech (Washington, DC)
- …manager of Tier 3 services will provide third level escalation support to Organize schedules, performance monitoring and issues resolution to perform the Desktop ... a motivated, career and customer-oriented **Service Desk Manager - Tier 3** to join our team. This role will...Engineering Support service from 7:00AM to 6:00PM, which include troubleshooting… more
- SKC Communication Products LLC (NC)
- MAJOR RESPONSIBILITIES AND DUTIES Work with Lead Field Engineer to complete all phases of installation projects. Tasks including rack assembly, equipment placement ... fabricated as directed by Lead Field Technician or Sales Engineer . Assigned tasks relating to job site work are...facilitate improvements to the installation process. Provide any other support to ensure SKC operates up to standards on… more
- TriTech Enterprise Systems, Inc. (Rockville, MD)
- TriTech Enterprise Systems, Inc. (TriTech) is seeking several 'Scientific Service Desktop Engineer ' to support a federal client. These candidates will be ... communication, be it via a serial port (RS-232), TCP/IP, CAN bus, Ethernet/IP, USB ( 2 .0 and 3.0), OPC, and others. Specific Skills: These candidates shall provide a… more
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