- Kyndryl (New York, NY)
- …with the sales team to ensure customer success and satisfaction + Provide escalation support to both internal Support Engineers as well as own complex ... Engineer role is critical, focusing as an escalation point for both the internal Support ...customer facing teams such as Sales and Field Operations. Escalation Engineers are also the primary contact… more
- Publix (Atlanta, GA)
- **30211BR** **Position Title:** Sr Engineer 2 - Escalation Engineering - Atlanta **Department:** Publix Technology **Location:** Atlanta, GA **Description:** ... a constant on Fortune Magazine's Best Companies to Work list. Join the Infrastructure Escalation Engineering team! As a Senior Engineer 2, you will be… more
- J&J Family of Companies (Santa Clara, CA)
- Senior Product Support Engineer - 2406213088W **Description** **Description:** Robotics & Digital Surgery, part of the Johnson & Johnson family of companies, is ... recruiting for a **Senior Product Support Engineer ** , located in **Santa Clara,... support , life cycle and change management, technical support escalation , service technical bulletins, service training… more
- Fujitsu (Richardson, TX)
- …For more information, please visit http://us.fujitsu.com/telecom . Req ID:16017 **Radio Product Support Engineer ** **Job Description:** We are seeking a highly ... skilled Radio Product Support Engineer with expertise in wireless mobile...documents. + Serve as the highest level of technical support escalation , handling complex issues and providing… more
- PDS Tech Inc (Pittsford, NY)
- …directly with other technical support staff, quality assurance, senior technical support engineers , team leads, development escalation engineers , ... **Technical Support Engineer ** - 2 Openings Start:...product development to resolve problems adhering to any technical support department (TSG) escalation processes, while maintaining… more
- Splunk (OR)
- …Qualifications:** + 6+ years account management, consultation, project management, escalation management and/or technical support experience + Ability ... things that make you, you. **Role Summary:** The Sr Escalation Manager is a member of the Incident Management...give direction to both customer personnel and to Splunk engineers to drive expeditious resolution of incidents. **What you'll… more
- Samsung SDS America (Austin, TX)
- …engineering, switching, P2P VPN solutions, network security, and load balancing. + Escalation Support : Address and resolve escalated network issues from team ... TX. We are looking for an experienced Senior Network Engineer to join our dynamic Network Operations Team. Position...In this role, besides some management tasks, you will support operation, manage, and implement network projects while resolving… more
- Providence (Lubbock, TX)
- …resistance and setbacks. * Exhibits leadership skills in performing on call / requested support / escalation / oversight duties. * Organizes multiple efforts and ... labs, nuclear medicine or linear accelerators. Provides a high level of technical support and training to clinical departments in areas of expertise. May be expected… more
- Motion Recruitment Partners (Dallas, TX)
- … for network operations team when needed. + Participate in on-call support escalation rotation. + Translate business needs into actionable deliverables. ... Senior Network Engineer Dallas, Texas **Hybrid** Contract $63/hr - $63/hr...Review and provide feedback on change documentation/engineering of other engineers . + Establish processes to test applications and devices… more
- ITW (St. Charles, MO)
- …and customer oriented person, Diagraph is the company for you! The Technical Support Engineer (TSE) is responsible for providing high quality technical product ... Demonstrate high technical proficiency with supported products. + Hands-on product repairs, escalation support to complex repairs, maintain working condition of… more
- Moss Adams LLP (Fresno, CA)
- **Applications Support Engineer ** **Description** At Moss Adams, we champion authenticity. For us, that means fostering a culture of talented people who ... solving complex and interesting business challenges. **Introduction to the team** Application Support Engineers at Moss Adams are responsible for the highest… more
- Amazon (Seattle, WA)
- …and hardworking applicants to join our IT Services organization as an IT Support Engineer . IT Support Engineers work with Amazonian's to provide and ... Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and...to provide technically accurate solutions to users. * Provide escalation support for customers requiring complex advanced… more
- Red River (Chantilly, VA)
- …in Chantilly, VA. This position will handle customer technical support requests and escalation from other team members and field engineers . Our engineers ... **Systems Support Engineer I - Service Desk** The Systems Support Engineer I is primarily responsible for working on a team at the Red River Service Desk… more
- Cummins Inc. (Dallas, TX)
- …requests to the appropriate level of support . + Lead diagnostic support and escalation process improvement activities. + Maintain knowledge and technical ... + Review complex project specifications and technical information + Provide technical support to Technicians, Commissioning Engineers , and Sales Teams +… more
- NBC Universal (Stamford, CT)
- …of data aggregation tools across the entire distribution chain. You will act as L2 support and the primary point of escalation for the L1 team. In conjunction, ... on NBC OTT Platforms + Own and manage L1 support , including escalation , resolution, and reporting across...+ Capture Proxy logging of consumer devices to assist Engineers and Developers in troubleshooting outages + Own the… more
- Parsons Corporation (Alexandria, VA)
- …IT service delivery and builds customer confident post system maintenance & provisioning + Fix Support Escalation Issues; serve on the tier 3 support team ... Ground System Solutions (SGSS) has an immediate full-time opening for a **Site Reliability Engineer (SRE)** on our IT Support team located in Alexandria, VA. In… more
- Samsung SDS America (Taylor, TX)
- …engineering, switching, P2P VPN solutions, network security, and load balancing. + Escalation Support : Address and resolve escalated network issues from team ... facility in Taylor, TX. We are looking for an experienced Senior Network Engineer to join our dynamic Network Operations Team. Position Summary: As a Senior… more
- Chervon North America (Naperville, IL)
- …were used. Attend on-site investigations as needed. + Retail and Dealer safety escalation support . Become key contact for retail and dealer accounts for ... escalations. Provide deliverables for their own internal safety escalation process. + PTI and OPEI Support . Become key Chervon member within Power Tool Institute… more
- Serta Simmons Bedding (Springfield, IL)
- …between environments. The position will focus on engineering project work as well as support escalation . **How You'll Do It:** + Collaborate with engineers ... Engineer , Sr. IT (USA) Req ID: 5280 Job Category:...part of a senior team to provide engineering and support of the Active Directory, Office 365, Azure and the… more
- NVIDIA (Santa Clara, CA)
- …scripts and build custom tools + 6+ years demonstrated ability within the customer support escalation path, or providing direct customer-facing support + ... We are looking for an expert software engineer who excels at solving customer problems with...bridge the gap between the NVIDIA Enterprise Experience (NVEX) support team and the product development groups. An ideal… more