- Cisco (Austin, TX)
- …efforts through customer feedback and technical insights + Represent the support function in cross-functional meetings and customer engagements + Contribute ... and technical excellence + Timely interaction with customers and internal teams requesting support via online-chat, email and phone + Active participation in 24x7 … more
- Leidos (Odenton, MD)
- …Management team and other key stakeholders. * Serve as the senior Tier III escalation support engineer for Incident Management activities. * Develop and ... **Description** Leidos is seeking a **Principal** **Network Engineer ** to join our Defense Enclave Services (DES) team at **Ft. Meade, MD.** This is an exciting… more
- Lumen (Herndon, VA)
- …duties, escalation support and on-call. Provides mentoring, training, and escalation support for Junior Engineer SOC personnel. **The Main ... and issue posture and assessment reports This Lead Information Security Engineer position operates in a supportive role implementing security, technology, and… more
- Insight Global (Fort Worth, TX)
- …data pipelines, testing, reporting, and maintaining solutions. Additionally, the Jr. Data Engineer will support escalation tasks, contribute to system ... employers in the US is seeking a Jr. Data Engineer to join their expanding team. The Jr. Data... to join their expanding team. The Jr. Data Engineer will play a crucial role in understanding business… more
- MongoDB (New York, NY)
- …to East Coast Hours (9am to 5pm EST). If you're passionate about being an Escalation Engineer working with our largest enterprise customers and are open to ... MongoDB Technical Services' Escalation Engineers are at the forefront of problem...the United States. This role specifically follows a weekend support model (Wednesday-Sunday, Saturday-Wednesday, or Friday-Tuesday, with the next… more
- Palo Alto Networks (Santa Clara, CA)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep ... the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- Palo Alto Networks (Santa Clara, CA)
- …sales and/or service delivery roles + Past experience as Escalations Engineer /Manager, Technical Account Management, Engineering Management, Customer Support ... Incident and Escalation Management team which part of Global Customer Support and Service teams covering all Palo Alto offerings of cybersecurity platforms and… more
- Medtronic (Charlotte, NC)
- …in a more connected, compassionate world. **A Day in the Life** **Global Support Engineer - Surgical Robotics** **Careers that Change Lives** At Medtronic, ... on surgical procedures of diseases and conditions. The Global Support Engineer , as part of the RAS...support by following the appropriate use of the escalation process, when other avenues for resolution are exhausted.… more
- Amazon (San Francisco, CA)
- …software, and tying it all together to the cloud. We are seeking a Sr. Field Support Engineer to join our team of existing Network Support Engineers (NSE) ... our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are...working alongside them on customer issues. As an Field Support Engineer , you will: - Serve as… more
- Survitec Group Limited (Miami, FL)
- Vacancy Title: Infrastructure Support Engineer - Miami Vacancy Location: Miami, Florida, US Engagement Type: Permanent, Full-Time Your Company Survitec are the ... at Survitec, we are currently recruiting for a Infrastructure Support Engineer to join our team based...the Survitec global infrastructure - acting as a technical escalation point and collaboration source to our partners and… more
- BAE Systems (Springfield, VA)
- **Job Description** BAE Systems is currently seeking an Application Support Engineer to join our integrated Operations & Sustainment (O&S) team located at our ... and will interface with engineering resources located at other facilities. The Application Support Engineer will be part of an integrated Operations &… more
- SAP (Herndon, VA)
- …and a variety of benefit options for you to choose from. **SAP NS2 Support Engineer (IBP Data Integration) - Virtual** **COMPANY DESCRIPTION** SAP is the ... leads to delight our customers. **PROFILE** Individuals in the Support Engineer profile are the foundation of...internally & externally. + Work as functional expert in de- escalation and war rooms. (Engage in critical customer situations… more
- BAE Systems (Arnold, MO)
- **Job Description** The Application Support Engineer will be part of an integrated Operations & Sustainment (O&S) team providing critical 24x7 mission support ... facilities. This position requires strong linux operating system experience. The Application Support Engineer is responsible for the day-to-day operation of the… more
- GCI Communication Corp (Anchorage, AK)
- …Additional Engineer Job Duties & Disciplines + Provide technical leadership and escalation support for various delivery and engineering groups as well as ... GCI's Network Engineer I will apply engineering principles tomultiple sub-groups...part of the CTO Technical Resolution Team responsible for escalation support focused on technology related to… more
- Red River (Santa Clarita, CA)
- …others; you seek to make those around you successful. Red River is seeking a Systems Support Engineer II to join our growing team! This position will work onsite ... and office-based staff, ensuring a reliable and seamless end-user experience. The engineer will handle day-to-day onsite support , device lifecycle tasks such… more
- Capital One (Boston, MA)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized ... these same needs going forward. As an Senior Associate, Support Engineer , you will be a cornerstone...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
- Western Digital (Colorado Springs, CO)
- …future of data storage. **Job Description** The Level 3 Technical Support Engineer serves as a senior escalation point for customers and partners ... OR 7 years of experience in Level 3 technical support or escalation roles. + 6+ years...Product Expert, SNIA, Juniper, Solaris, or Red Hat Certified Engineer . **Additional Information** All your information will be kept… more
- ManpowerGroup (Seattle, WA)
- Our client, a leading organization in the technology support sector, is seeking a Support Engineer II to join their team. As a Support Engineer II, ... a customer-focused attitude, which will align successfully in the organization. **Job Title:** Support Engineer II **Location:** Seattle, WA | Fully onsite **Pay… more
- Black & Veatch (Overland Park, KS)
- **IT Executive Support Engineer ** Date: Dec 1, 2025 Location: Overland Park, KS, US Company: Black & Veatch Family of Companies **Together, we own our company, ... and perspectives to use. **The Opportunity** The **IT Dedicated Support Engineer ** delivers high-touch, personalized technical ...tracked and completed. + Serve as a **point of escalation for IT requests and incidents** within business sectors… more
- Waystar (Louisville, KY)
- **ABOUT THIS POSITION** The Advanced IT Support Engineer is a senior-level Tier 1 technician who serves as a technical leader within the Help Desk team. This ... role focuses on handling complex end-user support requests, mentoring junior technicians, and ensuring high-quality service delivery. While not directly responsible… more
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