- Microsoft Corporation (Charlotte, NC)
- …and escalation management experience Proficient in C-level stakeholder management Support Escalation Management IC4 - The typical base pay ... various internal and external teams to resolve customer issues. Mentors others the on Support Escalation Management team. Acts as a key member of projects to… more
- Oracle (Santa Fe, NM)
- …and best practice commissioning). + Internal maintenance teams (for ongoing technical support , upgrades, system health, and escalation procedures). + Physical ... groups. **Responsibilities** _Product & Program Ownership_ + Own the lifecycle management , standards, and feature evolution for all Wireless Intrusion Detection… more
- Oracle (Santa Fe, NM)
- …TPM's primary focus is to ensure robust, scalable, and efficient hardware management for badging and visitor operations that support secure, high-availability ... - Hardware Delivery to oversee the delivery, configuration, deployment, and lifecycle management of self-service badging kiosks, printers, and visitor management … more
- Oracle (Nashville, TN)
- **Job Description** The Third-Party Incident Management Lead is responsible for coordinating Oracle's response to cybersecurity incidents involving third-party ... regulatory obligations, and drives continual improvement in Third-Party Risk Management (TPRM) practices. **Responsibilities** **1. Third-Party Breach Management… more
- Oracle (Albany, NY)
- …budget management , program proposals, and ROI tracking in collaboration with partners. + Escalation & Issue Management : Serve as a point of escalation ... is seeking a dynamic and strategic Principal Product/Partner Marketing Manager ( IC4 ) to drive co-marketing initiatives and deepen our relationships with leading… more
- Oracle (Columbia, SC)
- …in operational support rotations as primary and secondary. + Provide break-fix support for events. Serve as the escalation point for event remediation. Lead ... BGP, OSPF, MPLS) + Experience developing network automation or device management solutions + Excellent communication and organizational skills, thriving in… more
- Oracle (Madison, WI)
- …Ensure operational teams have the tools and knowledge necessary for timely support response, system troubleshooting, and escalation . _Governance & Compliance_ + ... (TPM) - Application Design who will lead the lifecycle management of physical access control and Physical Identity &...the generation, review, and publication of system documentation to support internal and external audits of physical access and… more
- Oracle (Providence, RI)
- …and engineering teams during high-severity incidents to ensure seamless hand-offs and escalation management . + Maintain on-call availability as scheduled to ... Collaborate with cross-functional teams in operations, security, product, and support to resolve complex technical challenges and drive continuous improvement.… more
- Oracle (Honolulu, HI)
- …Manage technical/vendor relationships, oversee SLAs and contract performance, and coordinate support escalation and lifecycle services. + Lead training, ... efficiently support evolving business growth, regulatory requirements, and risk management obligations. With authority over the end-to-end AACS roadmap, you will… more
- Oracle (Nashville, TN)
- …be hindered by ambiguity or conflicting priorities. + Anticipate bottlenecks, provide escalation management , anticipate and make tradeoffs, and balance the ... come join the Oracle Cloud Infrastructure (OCI) organization. Career Level - IC4 **Responsibilities** Manage the development and implementation process of a specific… more
- Oracle (Cheyenne, WY)
- …and not be hindered by ambiguity or conflicting priorities. + Workflow management : Anticipate bottlenecks, provide escalation management , anticipate and ... the Oracle Cloud Infrastructure (OCI) organization. Career Level - IC4 **This team is targeting candidates in the US...propositions, and messaging for our cloud products. + Go-to-Market Support : Collaborate with product management , sales, and… more
- Oracle (Honolulu, HI)
- …+ Architect system demands and requirements into technical solutions ** Support & Escalation ** + Provide escalation support for network incidents and ... ability to pass a federal background check (SF-85) **Responsibilities** **Infrastructure Management ** + Design, configure, and manage firewall infrastructure to … more
- Microsoft Corporation (Redmond, WA)
- …Ecosystem (CCE) Engineering** drives the backbone of Microsoft's commerce and support ecosystem. The team is reimagining enterprise-grade tooling shifting from ... risk engineering features, commercial commerce workflows, credit and fraud workflows, escalation handling, and partner experiences. Are you passionate about building… more
- Oracle (Albany, NY)
- …regions, NRB is looking for a **Principal Technical Program Manager ( IC4 )** who can drive execution across engineering, operations, construction, automation, and ... **Operational Readiness & Launch** + Ensure monitoring, runbooks, automation, dashboards, and escalation paths are in place for Day-0 launch. + Partner with NOC,… more
- Microsoft Corporation (Dallas, TX)
- …with the operation of IT infrastructure (Servers, SANs, Networking, etc.) Data Center Operations Management IC4 - The typical base pay range for this role across ... by a team of subject matter professionals working to support services for more than 1 billion customers and...Emergency Preparedness and Response plans and act as an escalation point for all facilities-related issues within our leased… more
- Oracle (Reston, VA)
- …including attack remediation, evidence collection and forensics. The team will also support the continual improvement of processes and technology used for maximizing ... automation of detection and response for SaaS. Career Level - IC4 **Responsibilities** **Key Responsibilities** * Perform hands-on activities including network and… more
- Microsoft Corporation (San Antonio, TX)
- …ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications. Data Center Operations Management IC4 - The typical base pay range for this ... is built upon and managed by a team of subject matter professionals working to support services for more than 1 billion customers and 20 million businesses in over… more
- Microsoft Corporation (Redmond, WA)
- …problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management , Problem Management , Support , Resiliency, and empowering the ... are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer...and readiness strategy for the team. Customer Solution Lifecycle Management - Serve as a connecting point between the… more
- Oracle (Providence, RI)
- …ensuring delivery aligns with customer requirements and strategic management direction. + Coordinate multi-vendor systems implementations, prioritize rollouts, ... timely, high-quality deployments. + Ensure robust project documentation, risk management , and post-implementation reviews for continual improvement. + Manage feature… more
- Oracle (Frankfort, KY)
- …to be a recognized authority and leading contributor within our engagement management team. This technical project management professional provides consistent ... innovative and high-quality project and client management leadership. Responsible for guiding the successful implementation of...technical components of the project + Act as an escalation point for technical issues and risks + Manage… more