- Merck & Co. (Rahway, NJ)
- …operational/executional arms within the business. The Program Clinical Supplies Project Manager serves as the primary program-level Global Clinical Supply point of ... development related meetings.- Working independently, the Program Clinical Supplies Project Manager designs strategic and operational plans for all clinical supply… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …supporting technological and data innovation, insights and analytics, delivering patient support solutions, maintaining our facilities and assuring the integrity and ... Provide inventory oversight, track ordering patterns, and serve as an escalation point for wholesalers and trading partners Inform inventory allocation to… more
- Genmab (Plainsboro, NJ)
- …in - and is not limited to - the following areas.Key Account Manager :Coordinate Sourcing for New Trials: Responsible for coordinating sourcing for new trials to ... met, current and updated as needed.Governance: chair governance framework, coordinate issue escalation and resolution of issues. Be in close collaboration with the… more
- Amazon (Seattle, WA)
- …complex problems. We are seeking a Sr. Program Manager responsible for expense escalation and bespoke employee support . The Sr. PM will be the main point ... implement improvements to process and policy based on learnings from escalation and leadership support to provide an improved customer experience in the employee… more
- Insight Global (Irving, TX)
- …applications and solutions. CMET is actively looking to hire a Senior Critical Situation Escalation Manager to join our team. The ideal candidate will be able ... for the most critical issues within the entire Microsoft technology ecosystem. Our escalation programs are constantly evolving as we support our customers most… more
- Ford Motor Company (Columbus, OH)
- …timely decision making. **In this position ** The California Reacquired Vehicles (RAV) Escalation Manager is the Ford lead for our California buyback ... Lincoln customers/California Operations/and CRC buyback review/approval Operations. The California RAV Escalation Manager is also the primary lead for supporting… more
- UKG (Ultimate Kronos Group) (Atlanta, GA)
- …whatever gives you purpose. We're united by purpose, inspired by you. As an Escalation Manager (EM) in the UKG Customer Success organization, working directly ... active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about… more
- Cushman & Wakefield (New York, NY)
- **Job Title** IT Support Manager - East Region **Job Description Summary** JOB DESCRIPTION Territory Manager REPORTS TO: Senior Manager , Service ... team within the region. This individual serves as an escalation manager for the territory. **Job Description**.... Identify and train staff on local 3rd party support contracts, escalation process and contact information… more
- Trinity Health (Livonia, MI)
- …engagements. Develops and distributes roll-up status reports as required, including project and support as applicable. Acts as an escalation point for issues ... as managers, senior analysts or architects. Manages all aspects of application support and customer service level expectations and adheres to service quality… more
- Komatsu (Tucson, AZ)
- Software Support Manager Date: Jan 15, 2025 Location: Tucson, AZ, US, 85706 Req ID: 31776 Onsite or Remote: Onsite Position Komatsu is an indispensable partner ... As part of the Technical Services department's management team, the software support manager is responsible for delivering best-in-class software support… more
- Veralto (Sterling, VA)
- OTT HydroMet sucht zum nachst moglichen Zeitpunkt einen **Global Tech Support Manager Hydro & Met (m/w/d)** . Diese Stelle kann an einem unserer Standorte in ... Reisetatigkeit von ca. 20 % erwartet. Der Global Tech Support Manager Hydro & Met ist eine...points of failure with proactive cross-training. **Technical Expertise & Escalation :** + Act as a key escalation … more
- Sprinklr (MT)
- …deliver excellent customer support experience. **Platinum Support Account Manager ** also acts as an internal escalation point, collaborating with Sales, ... in territory time zone (Western US) to be considered.** SUPPORT ACCOUNT MANAGER **What will you do:**...issues. The **PSAM** also acts as the day-to-day internal escalation point, and point of contact for clients, ensuring… more
- Huntington National Bank (Columbus, OH)
- Description Salesforce Production Support Manager We are seeking a highly skilled and experienced Production Support Manager - Salesforce to oversee and ... such as Service Console, Dataloader and Inspector. + Knowledge of production support processes (incident management, escalation processes, etc.). + Excellent… more
- Safran (Garden Grove, CA)
- …escalation of any issues, and look for business opportunities. The Customer Support manager will need to perform on-site customer visits facilities throughout ... Manager , Customer Support - AOG Company...issues. Ensure good spares management through backlog alignment and escalation of spares issues; ensure good repairs management through… more
- Wells Fargo (Newark, DE)
- **About this role:** Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about our ... in various aspects of operations, compliance, and technology + Collaborate with the Brokerage Support Manager and other support team members, as projects… more
- Citigroup (Getzville, NY)
- …of defense within the organization.** Additionally, the **Business Risk and Control Group Manager ** will support the wider team's Hunting for Risk Framework ... Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including:… more
- Microsoft Corporation (Irving, TX)
- …problems from occurring and achieving more from their Microsoft investment. As a Technical Support Engineering Manager , you will lead a team of support ... that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every...business metrics). Serves as the first line of management escalation . + Tracks resolution speed and removes roadblocks (eg,… more
- Zones LLC (Dallas, TX)
- …Oversee all requests, incidents, and problems. Manages and coordinates urgent and complicated support issues. Act as escalation point for all requests and ... Field Services Manager Professional Services Dallas, Texas Apply Description Position...and procedures are documented and in place for desktop support team to reference + Escalation point… more
- M&T Bank (Williamsville, NY)
- …team of 10+ employees within the department, focused on providing exceptional service & support to our internal colleagues in areas such as the branch network. Plays ... out of inquires, either directly or through subordinate staff. Serves as point of escalation as needed. + Ensure quality of servicing standards are met or exceeded… more
- CAI (Wilmington, DE)
- …Type** Full time **Worksite Flexibility** Hybrid **Job Summary** As the Production Support Manager , you will be responsible for managing the production ... systems. **Job Description** We are looking for a **Production Support Manager ** to be responsible for managing...that will increase the efficiency and effectiveness of problem escalation , tracking, reporting and resolution + Keep abreast of… more
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