- ABBTECH Professional Resources, Inc. (Washington, DC)
- …actions are completed. - Perform network monitoring, first-level troubleshooting, reporting, incident management, and escalation as required. - Develop, ... individual will be a member of the Monitoring and Incident Response Team primarily responsible for monitoring our customer's...24/7 shift schedule and are the primary point of escalation for any significant service outages or degradations; working… more
- Zscaler (San Jose, CA)
- …to harness speed and agility with a cloud-first strategy. As a Staff Escalation DevOps Engineer within the Shared Platform Services team, you will be instrumental ... office 3 days a week. Reporting to the Sr. Manager , Software Engineering QA, you'll be responsible for: +...tools, dashboards, and documentation to enable faster, more effective incident resolution across the team + Leading production service… more
- Neuberger Berman (New York, NY)
- We are seeking a seasoned and proactive individual to join Investment Team Support to lead a high-performing function within the Public & Private Markets, with a ... This global role will serve as the primary operational partner and escalation point for all Investment Teams, including Equities, Fixed Income, Loans, Liquidity,… more
- ARCO (St. Louis, MO)
- …we? We are ARCO, a Family of Construction Companies. The Services Manager , Cybersecurity Operations leads ARCO's day-to-day security monitoring, detection, and ... incident response activities. This role manages a team of...senior management. In addition to technical skills, the Services Manager is results-oriented and demonstrates effective problem-solving and communication… more
- Jostens (Minneapolis, MN)
- …containment, and remediation; lead tabletop exercises. + Develop and maintain runbooks for incident handling and escalation . + Oversee security incident ... MANAGER , CYBERSERCURITY OPERATIONS HYBRID POSITION | ONSITE THREE...role, you'll manage the Managed Security Services Provider (MSSP), incident response, endpoint security, email security, vulnerability management, security… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …as the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance metrics, and align ... **Description** The IT Service Desk Manager is responsible for leading the daily operations...desk. This role ensures the delivery of high-quality IT support services, manages a team of service desk analysts,… more
- CommScope, Inc. (Sunnyvale, CA)
- …Product, Security, and Development teams + **Own 24/7 operational stability** including incident response, escalation procedures, and post- incident reviews + ... Sr. Technical Operations Manager Req ID: 79951 Location: Sunnyvale, California, United...cross-functional collaboration, and implementing scalable project management practices to support our enterprise customers. As a key member of… more
- REI (Seattle, WA)
- …job contributes to REI's success by leading and optimizing our technology support operations across multiple teams. This role involves direct management of internal ... Managed Service Provider (MSP) to ensure efficient, high-quality, and reliable IT support services for the entire organization. In addition, this role provides… more
- Cupertino Electric (Santa Fe Springs, CA)
- **Posting Title:** Senior Project Manager - Commercial & Industrial **Reports To:** Director of Project Management **Location:** Greater Los Angeles Area | Santa Fe ... to ensure efficient work and progression. The Senior Project Manager will lead the team in successfully managing the...enforce a living risk register, ensuring active monitoring and escalation of issues before they impact cost or schedule.… more
- Signature Aviation (Greensboro, NC)
- As an **Assistant General Manager ** , you are a vital member of the base leadership team, helping guide a cross-functional staff in delivering safe, seamless, and ... you'll lead the private aviation terminal in the General Manager 's absence, upholding Signature Aviation's gold standard of service....a resource on guest service matters and as an escalation point for guest inquiries. + Provide onsite business… more
- Signature Aviation (Teterboro, NJ)
- As a **Guest Experience Manager ** at one of the world's leading hospitality brands in private aviation, you play a vital role in delivering an exceptional, ... the elevated service our guests expect. More than a manager , **you're a hospitality ambassador** , overseeing daily guest...resource on all guest service matters and as an escalation point for guest inquiries and billing issues. +… more
- Tyto Athene (Washington, DC)
- …**Responsibilities:** + Serve as the foremost technical authority and point of escalation regarding monitoring, detection, analysis, and incident response + Be ... and experience providing technical leadership during major incidents (ie, in an " incident commander" role) + Advanced technical understanding of current and emerging… more
- Indorama Ventures (Pasadena, TX)
- …for all. **What we're looking for:** The technician provides daily IT onsite support for offices and production facilities in Clear Lake, Pasadena and other ... point of contact for IT service requests, providing both remote and deskside support to ensure timely resolution of incidents within established service levels. They… more
- National Renewable Energy Laboratory (Golden, CO)
- …reliable, and cost-effective energy solutions. Our work helps strengthen US industries, support job creation, and promote national economic growth. At NLR, you'll ... professional development opportunities, and a competitive benefits package designed to support your career and well-being. **Job Description** The Supervisor of the… more
- PSEG Long Island (Bethpage, NY)
- …to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day. Here, you'll have the ... offer flexible work options depending on the role. In support of this model, roles have been categorized into...position is a direct report to the Group Product Manager and has sound knowledge of business processes in… more
- Cupertino Electric (San Jose, CA)
- …+ Experienced with ITSM platforms such as Freshservice and committed to SLA-based support . + Familiar with ITIL processes including Incident , Request, Change, ... **Posting Title:** Sr Service Desk Technician **Reports To:** Manager , IT Service Desk **Location:** San Jose, California **Salary Range:** $32.45/hour to… more
- Sabre (Dallas, TX)
- …will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG._ **Hospitality Solutions** , ... SVP, CIO) Employment type: Fulltime, mid-senior individual contributor / people manager Hands on PMO leader responsible for day-to-day program execution, integrated… more
- iconectiv (Bridgewater, NJ)
- …experience: technical troubleshooting, customer support , monitoring systems and ticket/ incident management, resolution, and escalation processes. + Knowledge ... The Senior System Administrator role provides system administration maintenance and support for the NPAC (Number Portability Administration Center) Lab and… more
- LiveRamp (New York, NY)
- …logging infrastructure within our cloud environments using IaC. + Act as an escalation point for incident response and conduct technical analysis when needed. ... LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between… more
- Stanford Health Care (Palo Alto, CA)
- …deviations from prescribed treatment delivery and reports all deviations immediately to the Manager in addition to filing incident reports, if applicable. + ... using lean methodologies. Communicates appropriate issues to the Radiation Therapist- Lead or Manager for proper handling and potential escalation + Maintains a… more
