- Fusus (Peachtree Corners, GA)
- …the safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an ... set up of customer locations Respond to inbound Customer support requests through email and telephone with the goal...goal of resolving issues within 24 hours Troubleshoot Customer support issues and follow Fūsus escalation policy Document all… more
- Patterson Companies, Inc. (Elmhurst, IL)
- …that they build a stronger and successful organization. **Job Description:** **Job Summary** The Support Specialist - Tier I properly responds to incoming ... when required. + Maintain relevant skills and credits via internal support continuing training courses. + Follow established department processes and procedure.… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team ... a 24 x 7 Service Desk Operation. You will be the lead expert for a Tier 1 support team who will serve as the single point of contact to answer phone calls and… more
- Lockheed Martin (Fort Meade, MD)
- …for system and software installations, sustainment, upgrades, and troubleshooting \- Provide Tier 3 support for system failures and degradation problem ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...operational system critical discrepancies that cannot be resolved by tier one and two personnel\. Integrate, test, and optimize… more
- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2** to join our team ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- US Tech Solutions (Rochester, NY)
- **Job description:** + Provides advanced customer service and support to internal staff and external clients in the areas of property & casualty suite of products ... offerings regulatory changes policy changes and insurance industry developments in support of client satisfaction + Participates in assigned projects or required… more
- GovCIO (Lackland AFB, TX)
- …Protocol Router Network (NIPRNet) environments. + Familiarity with a variety of IT Support Tier 1 actions related to maintenance, operations, and support ... **Overview** GovCIO is currently hiring for a Help Desk Support Services Specialist at Lackland Air Force...status updates. + Triage customer concerns. + Address user Tier 1 tickets regarding hardware moves, software installation, and… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... / Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies * Printing and MS Server Print Servers… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- IT Tier 1 Support Specialist Aberdeen Proving Ground, MD (http://maps.google.com/maps?q=6175+Guardian+Gateway+Aberdeen+Proving+Ground+MD+USA+21005) Job Type ... is the place to be! We are currently hiring for a dynamic IT Tier 1 Support Specialist . Clearance:None is required, but the ability to obtain a Secret… more
- GovCIO (Lackland AFB, TX)
- **Overview** GovCIO is currently hiring for Tier 2 Help Desk Support Services Specialist onsite at Lackland Air Force Base in San Antonio, Texas. The Air ... missions. Execution of IT capabilities is prioritized by AFSFC leaders **Responsibilities** + Provide Tier 2, 1.5 and 1 support to end users for laptop, server,… more
- Motion Recruitment Partners (Irving, TX)
- Tier 1 IT Support Specialist Irving, Texas **Onsite** Contract $22/hr - $27/hr A financial company in the DFW area is seeking a Tier 1 IT Support ... on a contract to hire basis. For this position they are looking for a Tier 1 Support Specialist having experience with general user support with a mix… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …lives that makes ZOLL the ideal place to build your career.Job SummaryThe Product Technical Support Specialist - Tier 1 plays a critical role in providing ... patients, families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …that makes ZOLL the ideal place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical role in providing ... patients, families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by… more
- AIG (Jeffersonville, IN)
- Apple Tier 2 Operations Support Specialist Status: Full-Time Location Jeffersonville, In Who we are American International Group, Inc. (AIG) is a leading ... diversified, multi-channel distribution network. Position Overview: The T2 Operations Support Specialist will work directly with Apple...and external customers. As a contributor at AIG, the Tier 2 Ops Specialist are who our… more
- Kenect (Pleasant Grove, UT)
- …closer connections and helps businesses thrive in a digital-first world. About the Role As a Tier I Customer Support Specialist , you will be the first point ... share to troubleshoot technical issues -Triage defined support issues to Tier 2 Customer Support Specialist . + Log and track all requests using the… more
- SAIC (Cambridge, MA)
- **Description** IT Support Specialist - Senior + Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset ... with a minimum of 7 years of experience providing desk side support , acting as IT Support Specialist specializing in troubleshooting of complex and advanced… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …+ Secret Clearance required + Non-remote (relocation incentive available) The Computer User Support Specialist will provide Tier 2 concierge-like support ... ML3 for Services and Development. Link Solutions is seeking a Computer User Support Specialist to join our team at the Aberdeen Proving Ground, Maryland. + Must… more
- Pennsylvania State University (Monaca, PA)
- …. JOB DESCRIPTION AND POSITION REQUIREMENTS: Penn State Beaver is seeking a part-time Technology Support Specialist to provide tier I technical support ... for campus technical needs. It is expected the Technology Support Specialist will use critical thinking to...be responsible for the following: . Provide professional, first tier customer service and technical support to… more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist 1 Description: The Hardware Technician (IT Field Support Specialist 1) provides Tier 2 and 3 on-site and remote supports ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- PCI Pharma Services (Madison, WI)
- …teams across our global network to pioneer and shape the future of PCI. The Desktop Support Specialist is the second tier of support for assisting ... completed by the help desk. This role will provide support both in person and remotely as required and...users they assist. Essential Duties and Responsibilities: + Provides support for all Information Technology products and services. … more
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