- Fusus (Peachtree Corners, GA)
- …the safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an ... set up of customer locations Respond to inbound Customer support requests through email and telephone with the goal...goal of resolving issues within 24 hours Troubleshoot Customer support issues and follow Fūsus escalation policy Document all… more
- Patterson Companies, Inc. (Aberdeen, SD)
- …and believe that they build a stronger and successful organization. **Job Summary** The Support Specialist - Tier I properly responds to incoming customer ... when required. + Maintain relevant skills and credits via internal support continuing training courses. + Follow established department processes and procedure.… more
- Motion Recruitment Partners (Phoenix, AZ)
- IT Support Specialist Tier II Phoenix, AZ **Onsite** Contract $25/hr - $33/hr A safety consulting company located in South Phoenix is looking for a System ... Skills & Experience + 2+ years of relevant IT support style work experience + Experience with Active Directory...Windows Daily Responsibilities + 25% System Administration + 75% Support **You will receive the following benefits:** + Medical… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team ... a 24 x 7 Service Desk Operation. You will be the lead expert for a Tier 1 support team who will serve as the single point of contact to answer phone calls and… more
- Lockheed Martin (Hanover, MD)
- …for system and software installations, sustainment, upgrades, and troubleshooting \- Provide Tier 3 support for system failures and degradation problem ... are:** The program is on fire for cyber\. In support of our customer, members of the team are...lab systems and products\. Provide technical and engineering third tier services to troubleshoot system failures or degradations and… more
- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2** to join our team ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- US Tech Solutions (Rochester, NY)
- **Job descripton:** + Provides advanced customer service and support to internal staff and external clients in the areas of property & casualty suite of products ... offerings regulatory changes policy changes and insurance industry developments in support of client satisfaction Participates in assigned projects or required… more
- US Signal Company LLC (Des Moines, IA)
- …and timely resolution of cases. This role acts as an escalation point and mentor to the Tier 1 Support Agents. A Specialist must be competent in each of US ... services and professional services. What you'll do: The Technical Support Specialist - Systems is part of...and Data Protection services. The primary function of the Tier 2 Specialist is to provide a… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... / Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies * Printing and MS Server Print Servers… more
- Motion Recruitment Partners (Irving, TX)
- Tier 1 IT Support Specialist Irving, Texas **Onsite** Contract $27/hr - $28/hr A large tier financial company is seeking a Tier 1 IT Support ... on a contract to hire basis. For this position they are looking for a Tier 1 Support Specialist having experience with general user support with a mix… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …that makes ZOLL the ideal place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical role in providing ... patients, families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by… more
- COFMC (Konawa, OK)
- …Tech Support Specialist DEPARTMENT : Informatics NATURE OF POSITION : The Tech Support Specialist is responsible for Tier 1 support of network, ... will work as a co-liaison with the Lead Tech Support Specialist and the Co-Network Systems Administrator...of time + Customer Service experience RESPONSIBILITES : + Tier 1 level technical support for Network… more
- Pennsylvania State University (Monaca, PA)
- …. JOB DESCRIPTION AND POSITION REQUIREMENTS: Penn State Beaver is seeking a part-time Technology Support Specialist to provide tier I technical support ... for campus technical needs. It is expected the Technology Support Specialist will use critical thinking to...be responsible for the following: . Provide professional, first tier customer service and technical support to… more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist 1 Description: The Hardware Technician (IT Field Support Specialist 1) provides Tier 2 and 3 on-site and remote supports ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- PCI Pharma Services (Madison, WI)
- …teams across our global network to pioneer and shape the future of PCI. The Desktop Support Specialist is the second tier of support for assisting ... completed by the help desk. This role will provide support both in person and remotely as required and...users they assist. Essential Duties and Responsibilities: + Provides support for all Information Technology products and services. … more
- IT Partners,Inc (Herndon, VA)
- … Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help ... of a portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting… more
- Boston Mutual Life Insurance (Canton, MA)
- …to the Director - Help Desk Services. The Help Desk Senior Support Specialist is responsible for providing Tier 1 technical support for software, ... with a general desire to help others. The Help Desk Senior Support Specialist is expected to: + Support customers/employees with technical issues… more
- Randstad US (Leawood, KS)
- … support occupations + referenceAB_4634595 job details We are looking for a Tier 2 Customer Support Specialist to serve in a customer-facing ... role. This position is located in Leawood, KS 66211. The Tier 2 Support Specialist contributes to answering technical calls from customers, opening tickets… more
- Huron Consulting Group (Hillsboro, OR)
- …business results. Join our team and create your future **Position Summary** The IT Support Specialist , Tier 1 is responsible for providing technical ... offices as well as to a largely mobile workforce. The IT Support Specialist require a broad technical skillset, ability to function independently with little… more
- Randstad US (Leawood, KS)
- …and mathematical occupations + reference1069879 job details job summary: WHAT YOU'LL DO The Tier 2 Customer Support Specialist will serve in a consultative ... to act as escalated technical application/customer support . The Tier 2 Customer Support Specialist contributes to answering technical calls from external… more
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