- KaiHonua (Huntsville, AL)
- …better understanding of their needs and to educate customers on processes and proceduresProvides Tier II support to users by researching, diagnosing, and ... Job Title: PC Maintenance Technician Advanced Job Location: Huntsville, AL Job Summary...main responsibilities will be to assess and troubleshoot computer support problems and apply understanding of computer software and… more
- Galapagos Federal Systems, LLC (Frederick, MD)
- …queue and, when appropriate, update GSC knowledge base articles for future GSC Tier I/ II technician referenceEducation / CertificationsPossess a CompTIA A+, ... Policy and Active Directory. You will function as a Tier III helpdesk support , troubleshooting technical issues and interfacing with external helpdesk entities… more
- ManpowerGroup (San Francisco, CA)
- **Job Title: IT Support Technician II ** **_Providing tier ii support to financial services companies is a "must have"._** **_Specifically, ... management experience within financial services is preferred._** Client is seeking an IT Support Technician II to work in San Francisco, CA. (Hybrid - 2… more
- State of Colorado (Eagle County, CO)
- …Technology Services Division Eagle, CO Description of Job The IT Support Technician II is a tier 2 position that supports all computer-related functions ... IT Support Technician II Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4495079) IT Support Technician II Salary… more
- William C Brown Inc (Chantilly, VA)
- Tier II Technician EOE...Duties/Responsibilities: + The Tier 2 network field technician will support the installation and maintenance ... protected by law. Description WCBinc is looking for aTier II Technicianto join our team to support ...+ Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for… more
- Leidos (Lompoc, CA)
- …The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician to support the computer data communications systems, in ... software combined solutions through network modeling. **The job duties of the Tier II Network Technician are as follows:** + Support the installation and… more
- Leidos (Melbourne, FL)
- …the way we do business. **Leidos has an opening for a Sr. Tier II Network Technician ** to support computer data communications systems, in providing ... solutions through network modeling. The job duties are as follows: + The Sr. Tier II Tech will support the installation and maintenance of the client LAN/WAN… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …an entrepreneurial spirit that's brought us a lot of success and we're looking for a Tier II Help Desk professional to join the team in our Dunwoody data center. ... assistance via multiple channels (phone, email & chat) + Support resolution of issues escalated from Tier 1 team members, working directly with users on timely… more
- T and T Consulting Services (San Antonio, TX)
- …phones and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + ... Houston is part of a Joint Base and C4/IT support is a key component affecting the readiness and...the week, average time to close a ticket by technician , average time to close a ticket by type,… more
- Insight Global (Kansas City, MO)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a healthcare environment null We are a ... company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will… more
- Competitive Range Solutions, LLC (Washington, DC)
- …heights. Competitive Range Solutions requires the expertise of a talented and experienced Tier II IT Support Specialist. The specialist provides day-to-day ... increase productivity, and provide a world-class customer experience. The Tier II IT Support Specialist...ITIL certification + CompTIA A+ + Microsoft Certified Desktop Support Technician (MCDT) + Apple Certified … more
- William C Brown Inc (Chantilly, VA)
- …theGNOC/CNOC Tier II Incident Management Technicianare as follows: + The Tier 2 network technician will support the installation and maintenance of ... looking for aGovernment Network Operations Center (GNOC)/Contractor Network Operations Center (CNOC) Tier II Incident Management Technicianto support the… more
- Robert Half Technology (Nashville, TN)
- …and interpersonal skills. + IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability to work under ... a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role in providing advanced… more
- CACI International (Suffolk, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you...as Microsoft MCP or Novell CNE + 8570 Level II Certification, Sec+ ITILv4 Foundation minimum certification preferred. What… more
- BCMC (Arlington, VA)
- …(tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause ... capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide...and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and… more
- Warner Bros. Discovery (Atlanta, GA)
- …are celebrated, here you can thrive. **Your New Role ** The Customer Experience Technician , Tier 2 will be responsible for communicating with digital consumers, ... communication skills (both written and verbal) with the ability to interact and support different levels within the organization + Ability to adjust priorities and… more
- GCI Communication Corp (AK)
- GCI's Network Support Technician II will...solutions (processes and procedures) have already been documented. + Tier II Support : + First ... in mainstream operating systems. Level Definition Position Title: Network Support Technician II Grade: T04...instructions, ticket routing, and escalation to Tier II and Tier III support .… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Responsibilities: + Answer calls ... coming into the Tier 1 Help Desk by the third ring. +...for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network… more
- City of New York (New York, NY)
- …local office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues ... (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the Unit's Director… more
- CoreSite (Los Angeles, CA)
- …with computer systems and software programs - ie, MS Word, Excel, MS Outlook + A Tier II technician will gain an on-the-job understanding of the mechanical, ... The Data Center Technician II assists in the operational integrity,...work from 10:00 PM - 6:30 AM . A Tier 2 technician will be responsible for day… more
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