- Sioux City Community School District (Sioux City, IA)
- EXECUTIVE SUMMARY The Tier 1 Coordinator, having both content and instructional expertise, will work as a colleague with administrators and classroom teachers ... throughout multiple buildings in a feeder system to support student learning and teacher practice. The Tier 1 Coordinator will focus on individual and group… more
- Trinity Health (Livonia, MI)
- …content, strategy and operations for the knowledge base, direct access / self-service and Tier 1 (HR call center and electronic inquiry) services and inquiries ... team that owns the content development and management for Tier 0 and Tier 1 ...(M,T & A), including orienting them to various benefits, systems , answering questions and addressing concerns. Works focused and… more
- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks ... one or more of the following: M365, Call Distribution Systems , Red Hat, Microsoft Windows (10, 11), VMware, SharePoint...incident response (tiered support model), using an Incident Management System . * Tier II experience: Prioritize incidents.… more
- Robert Half Technology (Kansas City, MO)
- …efficiently process customer inquiries and issues through JIRA Service Management (Atlassian) Ticketing system . * Provide Tier 1 technical support, including ... located in KANSAS CITY, Missouri. The role of a Tier 1 Technical Support | Helpdesk is...finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Red River (Chantilly, VA)
- Job Description We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is ... and agreed upon standards are followed. This includes performing system analysis techniques to consult with end users and...CompTIA A+, Network+, OR Microsoft MCSA certifications + Minimum 1 years of IT experience with IT administration… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. ... office setups * Accurately document problem resolutions in ticketing systems , knowledge bases, troubleshooting manuals, and procedures * Actively...hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help… more
- CACI International (Washington, DC)
- NOC Tier 1 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage ... make a difference. **More about this role:** As a Tier 1 NOC Network Technician, you'll be...acceptance and resolutions. **What will you do:** + Perform System patching and IAVA patches to network routers and… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 1 Help Desk Support Services Specialist** to join our ... and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration , Mobile Support, Asset… more
- Methodist Health System (Dallas, TX)
- …of Work :** 7p-7a **Days Of Week :** Rotating **Work Shift :** **Job Description :** **PRN Tier 1 Requirements** - One ( 1 ) shift per pay period - One ( ... Supports the mission, vision, values and strategic goals of Methodist Health System . Your Job Requirements: * Graduate of an accredited school of nursing… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... in the Network. **What will you do:** + Perform System patching and IAVA patches to network routers and...Standard Operating Procedures (SOP) for network operations. + Troubleshoot systems failures and accessibility problems within the network to… more
- Farfield Systems (Fort Meade, MD)
- About Farfield Systems , Inc At Farfield we are committed to delivering trusted expertise to our government clients. As we grow, our focus is on increasing ... contract level requirements for appropriate position. + In addition, 1 year of experience with background in Microsoft Office...Excel is a plus. + Experience in ticket management system like Remedy is a plus. + Unix experience… more
- Farfield Systems (Fort Meade, MD)
- About Farfield Systems , Inc At Farfield we are committed to delivering trusted expertise to our government clients. As we grow, our focus is on increasing ... additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office...include Outlook, Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix… more
- Orion Consortium (Annapolis Junction, MD)
- …Maintenance + Maintenance & Repair + Microsoft Software Applications + Microsoft Windows System Administration + Remote Desktop Administration + Technology ... Description: + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to… more
- Dynamic Aviation (Bridgewater, VA)
- …Time Off (PTO) + Company Wellness Program **Job Purpose:** The IT Technician II will provide Tier 1 and Tier 2 Helpdesk support, including maintenance of the ... Tier II IT Helpdesk Technician Bridgewater, VA, USA...other IT specialists as needed, including supporting back end system administration and project work as assigned… more
- Insight Global (Herndon, VA)
- …to join their team. . The NOC provides continuous (24x7x365) monitoring and support and Tier 2 System Administration Monitoring and Support. They will be ... and receive status about existing requests. They will provide Tier 1 and Tier 2...experience - 1 years of Linux and Cloud Systems Administration experience -AWS Govcloud experience null… more
- GovCIO (Chantilly, VA)
- …(or commensurate experience) + Proven experience in IT support roles, with a focus on Tier 1 and Tier 2 support + Demonstrated experience using ticketing ... + Writes or modifies basic scripts to resolve performance problems and automate administration tasks + Recommend changes to improve systems and network… more
- Dobson Fiber (Oklahoma City, OK)
- …a rapidly growing customer base. Duties: Provide Advance troubleshooting support for Tier 1 escalations of various DSL/FTTH/FTTB/VOIP solutions. Work with and ... train Tier 1 Support Techs in advancing troubleshooting..., routers, and network elements. Ability to perform basic system administration functions to assist network engineers… more
- US Marine Corps (Jacksonville, NC)
- …Investigative Consumer Report. Employment is contingent upon the successful completion of a Tier 1 (T1) Level Background Check Investigation. For all positions ... services at the military treatment facility. Prepare and participate in the administrative process of the Incident Determination Committee (IDC). Communicate the IDC… more
- General Dynamics Information Technology (Bethesda, MD)
- …Able to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting ... career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at...issues as possible during first call resolution, or at Tier 1 + Efficiently escalates detailed incidents… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …multiple channels (phone, email & chat) + Support resolution of issues escalated from Tier 1 team members, working directly with users on timely resolution of ... a lot of success and we're looking for a Tier II Help Desk professional to join the team...limited to PCs (Windows and MacOS), iPads, and POS systems /peripherals. Additionally, this role will serve as the primary… more