- North Carolina's Electric Cooperatives (Raleigh, NC)
- … systems , hardware, and software. Acts as the primary contact for Information Systems help desk inquiries, diagnosing and resolving technical issues, and ... IT equipment. + Maintain accurate records of issues and resolutions for continuous improvement. + Help Desk Operations & Documentation (~40%) + Help … more
- General Dynamics Information Technology (Colorado Springs, CO)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Computer Systems , Help Desk Support,Remote Support **Certifications:** CompTIA ... 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK TECHNICIAN SHIFT: MIDS HOURS: 2200-0600 Advance how our customers… more
- Robert Half Technology (Grand Island, NE)
- …The ideal candidate will have prior experience managing help desk operations and a strong technical systems background. Please apply now, call ###, or ... Supervisor role is to lead and support the T1-T3 help / Systems desk team in Grand...informed about industry trends and incorporate best practices into help desk operations . * Develop… more
- EPS Corporation (Dahlgren, VA)
- …candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise-level help desk systems and a commitment to delivering ... Customer Technical Support Specialist ( Help Desk ) - (756) Share this...support, responding to inquiries via phone, email, and ticketing systems . + Troubleshoot and resolve hardware, software, and network… more
- CACI International (Norfolk, VA)
- …+ Advise users on methods to resolve and avoid future issues + Document incidents using help desk systems and tools + Escalate problems to appropriate levels ... Help Desk Specialist Job Category: Service...over 45,000 users executing naval ship and submarine maintenance operations worldwide. **Key Responsibilities:** + Serve as the initial… more
- NANA Regional Corporation (Alexandria, VA)
- …+ Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems , networks, applications, infrastructure, help ... + Support the organization's transition to new platforms and systems , staying current with emerging technologies to meet evolving...work experience. + 9+ years of experience in service desk operations , call center, and deskside support.… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …and office automation software via telephone, as appropriate. + Experience with Remedy/ Help Desk Management Systems . + Progressive experience in ... **Job Family:** Technical Support Services **Skills:** BMC Remedy Ticketing System, Help Desk Support,IT Help ...desk Tier 1, Tier 2 and/or Tier 3 operations , preferably supporting a large-scale government customer. + Experience… more
- Koniag Government Services (Washington, DC)
- …+ 0-3 years of experience in a similar IT support role + Experience with help desk ticketing systems , preferably ServiceNow + Jira/Confluence knowledge a ... Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in… more
- Red Gate Group (Springfield, VA)
- …both service excellence and employee wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst/ Systems Accountant to support the ... and optimize NGA's enterprise financial tools. Responsibilities + Serve as a primary help desk contact for NGA financial system users, responding to questions… more
- MyFlorida (Tallahassee, FL)
- …12/31/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) DIVISION OF TECHNOLOGY SYSTEMS PROJECT ANALYST ( Help Desk Technician) ... to integrate new and innovative technology solutions. The Work You Will Do: Help Desk Technicians are responsible for providing day-to-day technical assistance… more
- ManTech (Chantilly, VA)
- …include but are not limited to:** + Providing end-user support to personnel utilizing ITD IT systems . + Triaging help desk tickets for a broad range of ... center equipment and other IT assets. + Performing general operations & maintenance for COTS/GOTS hardware and software. **Minimum...180 days. + Experience with Windows and Linux operating systems . + Experience providing help - desk … more
- ManTech (Chantilly, VA)
- …include but are not limited to:** + Providing end-user support to personnel utilizing ITD IT systems . + Triaging help desk tickets for a broad range of ... both Windows and Linux operating systems . + End-User Support: Experience providing help - desk support for common desktop and server issues and with installing… more
- BAE Systems (Saratoga Springs, UT)
- …troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Manage ... to these systems . Provides support to IT systems including day-to-day operations , monitoring and problem...using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Cook Medical (Pittsburgh, PA)
- …Responsibilities * Responsible for the day-to-day operation of the information systems help desk * Evaluate and/or recommend purchases of computers, ... role is to provide support for the company's information systems ; perform a variety of maintenance and installation tasks...specific time constraints.* Must be able to sit at desk , in meetings and/or work on a computer for… more
- CACI International (Washington, DC)
- …and communicate it back to the end user. + Maintain a working knowledge of customer systems and current Help Desk processes and procedures. + Develop test ... on that spending. You will get to use your systems knowledge to support the operations of...execute their vital mission. How does the opportunity to help improve the accuracy, reliability, and capabilities of a… more
- DCCA (Aurora, CO)
- …troubleshooting and maintenance of IT systems * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems * Manage ... to these systems . Provides support to IT systems , including day-to-day operations , monitoring and problem...using IT systems * Provide Tier I ( Help Desk ) and Tier 2 (Escalation) problem… more
- Nightwing (Annapolis Junction, MD)
- …following capabilities: Provide support for implementation, troubleshooting, and maintenance of IT systems . Provide Tier 1 ( Help Desk ) problem ... Nightwing provides technically advanced full-spectrum cyber, data operations , systems integration and intelligence mission...Provide assistance to users in accessing and using IT systems . Provide Tier 1 ( Help Desk… more
- COMSO, Inc (Anchorage, AK)
- …configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide assistance ... to these systems . Provides support to IT systems including day-to-day operations , monitoring and problem...using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Themis Insight (Fort Meade, MD)
- …troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Manage ... to these systems . Provides support to IT systems including day-to-day operations , monitoring and problem...using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide assistance ... systems . You will provide support to IT systems including day-to-day operations , monitoring and problem...devices, mobile devices, etc. There will be Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more