• Sylvamo (Memphis, TN)
    …to educate, communicate and entertain the world. Come grow with us! **Field Customer Technical Service Representative** **Pay Grade (PG):** **13** ... Papers (NAP) Customer Technical Services (CTS) Representative has technical service responsibility for all customers purchasing and/or processing NAP… more
    DirectEmployers Association (11/22/25)
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  • Oatey (Shakopee, MN)
    …policy and procedure. + Develop and deliver ongoing product application training for customer service staff, providing technical tips to assist customers. ... communication skills. Good listening and questioning skills. + In-depth customer service skills. Ability to problem solve...a call center environment. + Previous experience in a technical support role. + PC Computer Proficiency: Word, Excel,… more
    DirectEmployers Association (10/24/25)
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  • Canon USA, Inc. (Richmond, VA)
    … information and Canon property assigned. * Assist with the solutions of escalated technical and/or customer service -related problem areas for any territory ... with supervisors and other departments regarding the solution of escalated technical and/or customer service -related problem areas. * Interface with … more
    Joboru (12/06/25)
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  • Canon USA, Inc. (Waukesha, WI)
    …and provide direction to less experienced technicians.Provide the solutions of escalated technical and/or customer service -related problem areas for any ... providing efficient, responsive, and accurate Field/Shop/on-site maintenance.Properly maintain all technical information, Field Service Reports, Expense Reports,… more
    job goal (12/10/25)
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  • GCI Communication Corp (Anchorage, AK)
    …provisioning, asset management, or supply chain highly desired. + Prior experience in a technical customer service environment. + Other telecom industry or ... supply chain, logistics, warehouse, procurement, finance, leadership/supervisory/professional level role, customer service , or other relevant experience. *… more
    DirectEmployers Association (12/06/25)
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  • Canon USA, Inc. (Norcross, GA)
    technical information and Canon property assigned.Assist with the solutions of escalated technical and/or customer service -related problem areas for any ... with supervisors and other departments regarding the solution of escalated technical and/or customer service -related problem areas.Interface with… more
    job goal (12/01/25)
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  • Canon USA, Inc. (Boca Raton, FL)
    …supervisors and other departments, if necessary, regarding the solution of escalated technical and/or customer service -related problem areas. Develops ... and networking support for customers through extensive product and customer knowledge. Works closely with Service Managers,...- Assists the manager in monitoring performance related to service KRA's, develops the technical or procedural… more
    job goal (12/09/25)
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  • Canon USA, Inc. (Boca Raton, FL)
    …supervisors and other departments, if necessary, regarding the solution of escalated technical and/or customer service -related problem areas. Develops ... maintenance and networking support for customers through extensive product and customer knowledge. Works closely with Service Managers, Product Support… more
    job goal (12/10/25)
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  • GCG (Germantown, WI)
    …best-in-class service to maintain strong customer relationships, combining technical knowledge with excellent customer service skills + Contribute ... products + Build and maintain strong client relationships through excellent customer service and technical expertise + Identify potential sales opportunities… more
    DirectEmployers Association (10/17/25)
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  • COOLSOFT (Raleigh, NC)
    …id 156216 Job title Analyst Job location in Raleigh, NC Skills required Technical Support, Customer Service , CRM Systems, Microsoft Dynamics Written ... DOE Status requirement Job interview type Email Recruiter:coolsoft Job Description Analyst: Technical Support, Customer Service , CRM Systems, Microsoft… more
    DirectEmployers Association (12/06/25)
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  • GCI Communication Corp (Wasilla, AK)
    …with a successful resolution. + Knowledge of telecommunications industry, products, services, and customer service activities. + Technical skills to use ... GCI's Customer Service Sales Specialist I will...Cross-train within other sub-groups to strengthen network and computer-related technical skills. + Remain current regarding latest data/entertainment technology… more
    DirectEmployers Association (12/10/25)
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  • Henkel (Prescott, WI)
    …(KAM) and Sales team on customer tasks and priorities. + Coordinate with technical customer service to conduct line trials and resolve customer ... identify gaps. + Coordinate education implementation and measure sales impact with technical advisors. + Take and process customer orders; negotiate agreements;… more
    DirectEmployers Association (12/02/25)
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  • Acuity Brands (Atlanta, GA)
    …both mechanical and electrical systems and a demonstrated commitment to delivering exceptional technical support and customer service . Based near our ... customers - Act as a subject matter expert during customer engagements and technical escalations - Prepare...technical escalations - Prepare detailed field reports following service calls - Conduct on-site training sessions for customers… more
    DirectEmployers Association (11/04/25)
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  • Heritage Bank (Oak Harbor, WA)
    …- 3+ years recent call center experience with emphasis on providing exceptional customer service , advanced technical skills and thorough working knowledge ... opportunity to join our organization! Are you a and customer service professional? Can you expertly handle...skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via… more
    job goal (12/07/25)
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  • WuXi AppTec (Middletown, DE)
    …an escalation point for ongoing issues. + Training and coaching of staff on the technical and customer service functions of their positions. + Provide ... groups and higher-tier IT support. **Responsibilities** + Manages Infrastructure and technical support positions. Role consists of: + Working with Engineering,… more
    DirectEmployers Association (10/15/25)
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  • MISTRAS Group, Inc. (Tulsa, OK)
    …and time away from home can span several weeks at a time. Safety, integrity, technical capabilities, customer service , and an ability to function effectively ... manner at all times, regardless of adversity. + Provides exemplary customer service and support (internal and external) that reflects integrity, collaboration,… more
    DirectEmployers Association (10/29/25)
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  • MISTRAS Group, Inc. (Corpus Christi, TX)
    …with an interest in obtaining such certifications through company training. Safety, integrity, technical capabilities, customer service , and an ability to ... manner at all times, regardless of adversity. + Provides exemplary customer service and support (internal and external) that reflects integrity, collaboration,… more
    DirectEmployers Association (12/03/25)
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  • MISTRAS Group, Inc. (La Porte, TX)
    …with an interest in obtaining such certifications through company training. Safety, integrity, technical capabilities, customer service , and an ability to ... manner at all times, regardless of adversity. + Provides exemplary customer service and support (internal and external) that reflects integrity, collaboration,… more
    DirectEmployers Association (11/22/25)
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  • Cleo (Madison, WI)
    …access, addressing customer inquiries while ensuring top-tier customer service .? + ?Troubleshoot and develop technical solutions related to software ... or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking knowledge?… more
    DirectEmployers Association (12/09/25)
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  • Mission Support and Test Services (Sacramento, CA)
    …skills, and significant organizational, technical experience. + Experience with customer service requiring excellent interpersonal skills in order to resolve ... coordination, and strategic planning. The remaining 80% will involve direct technical work on customer -facing projects, applying your scientific expertise… more
    DirectEmployers Association (09/25/25)
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