- Sinclair Broadcast Group (Hunt Valley, MD)
- …looking for a highly analytical & customer centric individual to work as a Tier 2 Digital Technical Support Specialist for AOS. The ideal candidate will ... a passion for delivering exceptional customer service. As a Tier 2 Digital Technical Support Specialist specializing in AOS (Advanced Operating Systems),… more
- TEKsystems (St. Louis, MO)
- …problems and modify products to meet customer requirements. - Offer expert and second- tier technical support for the installation and repair of complex ... Position Title: Tier 1 Technical Support /...Position Title: Tier 1 Technical Support / Must have Active Clearance...performing Tier I problem resolution, troubleshooting, and customer support to ensure the stability and… more
- TEKsystems (Minneapolis, MN)
- …on product usage, and delivering top-notch customer service. Responsibilities: * Provide technical customer support via phone, email, chat, and remote ... Description: Position Overview: We are seeking a Tier 2 Technical Support ...(or equivalent work experience) * Proven experience in a customer -facing technical support role for… more
- Everon (Indianapolis, IN)
- ** Technical Support - Tier II** **Company...forms of communication in a timely and effective manner to support the customer on technical aspects ... II Support /Onboarding position will be responsible for providing high quality technical support for our products. In this position, you will be responsible… more
- Robert Half Technology (Hesston, KS)
- …involved in managing, troubleshooting, and providing support for various technical issues. Responsibilities: * Exhibit excellent customer service skills and ... for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the… more
- ManTech (Chandler, AZ)
- …offer opportunities for advancement. ManTech is seeking a motivated, career and customer -oriented individual to provide unparalleled support to our customer ... homeland. We are looking for an **Infrastructure and Platform Tier 2 Technical Team Lead** . This...cloud, system, application, and cybersecurity services for a federal customer . **Responsibilities include:** + Lead, train, and mentor a… more
- Robert Half Technology (Clarion, IA)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Using skills such as Active Directory, Computer Hardware, Deskside Support , Desktop Hardware, Tier 1 Support...Directory, Computer Hardware, Deskside Support , Desktop Hardware, Tier 1 Support , Basic Network Troubleshooting, Basic… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst...to effectively communicate technical matters to a non- technical audience + Strong customer service and… more
- eVisit (Mesa, AZ)
- As a Technical Support Analyst you will be...system ensuring that eVisit customers do not have any technical obstacles or blockers + Manage customer ... tactics based on your analysis of outcomes. As a Technical Support Analyst you will ensure that...their patients through the eVisit platform. Requirements + Answer customer phone calls, respond to communications, and resolve common… more
- General Dynamics Information Technology (St. Louis, MO)
- …Yes **Job Description:** Transform technology into opportunity as a Systems Administrator ( Tier 2 Deskside Support ) with GDIT. A career in enterprise ... GDIT, people are our differentiator. As a Systems Administrator ( Tier 2 Deskside Support ) you will help...2 Deskside Support ) joining our team to Support our intelligence customer in St. Louis,… more
- Applied Technical Services, Inc. (Marietta, GA)
- …The primary focus of this position will be resolving high impact escalations from lower tier support groups. A successful candidate will assist lower- tier ... Tier 3 - Support Consultant Job...in delivering exceptional business solutions. Our commitment to a customer -focused philosophy, time-tested delivery methodologies, and a track record… more
- RELX INC (Denver, CO)
- …on-demand way for everyone to exchange and use the health data they need. About the Role The Tier 1 Technical Support Agent is the first line of support ... as required. + Taking ownership of internal investigations for customer support requests + Providing feedback on...customers using an API product. + Able to troubleshoot technical issues and investigate potential bugs and portal connection… more
- CACI International (Washington, DC)
- …the NAC when required. **About the Role:** + Conduct technical services and support at the Tier I level, including WAN and LAN connectivity, routers, ... NOSC Infrastructure Tier 1 Shift Lead Job Category: Information Technology...firewalls, and security. + Leverage technical background to guide troubleshooting and incident management of… more
- CACI International (Fort Meade, MD)
- …from tactical to national in multi-domain environments. **More About the Role:** + Provide Tier I level technical support for Trojan systems + Conduct ... MI Systems Administrator - Tier I Support Job Category: Engineering and Technical ...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …+ Preliminary Offers + Official Offers + Onboarding Comparable Roles: Helpdesk Technician, Technical Support Representative, Customer Support Specialist, ... a service (SaaS), data analytics, compliance, data exchange and customer support /service and we want you to...professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and… more
- CACI International (VA)
- …. The NOC provides a single point of contact for end users to receive technical support , request technical services and receive status about existing ... the Role** The NOC provides continuous (24x7x365) monitoring and support and Tier 2 System Administration Monitoring...that are critical to the successful operation of a technical support environment as it is the… more
- CACI International (Washington, DC)
- … support for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating systems and network services. ... Specialist Tier 2 Job Category: Engineering and Technical Support Time Type: Full time Minimum...level of customer service by providing direct Tier II Customer Service Center support… more
- CACI International (Suffolk, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you will act...software components as required. + Provides customers with network technical support . + Instructs customers and … more
- Robert Half Technology (Nashville, TN)
- …Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. + In-depth knowledge of desktop operating ... Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- ManTech (Baltimore, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Service Desk Manager - Tier 1** to join our team ... x 7 Service Desk Operation. You will lead a Tier 1 support team who will serve...calls and respond to emails and chats to troubleshoot customer issues, to support the 3,800 users… more
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