- Randstad US (Leawood, KS)
- …-facing support role, having responsibility to act as escalated technical application/ customer support . The Tier 2 Customer Support ... tier 2 customer support .... tier 2 customer support . + leawood , kansas...post-mortem follow-up and resolution documentation as needed. ? Provide technical assistance and represent business unit during incident management… more
- Robert Half Technology (Kansas City, MO)
- …in the Information Technology industry, located in KANSAS CITY, Missouri. The role of a Tier 1 Technical Support | Helpdesk is crucial to our team. ... through JIRA Service Management (Atlassian) Ticketing system. * Provide Tier 1 technical support , including...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- TEKsystems (Kansas City, MO)
- … Assistance Center the single source of truth and service delivery channel for customer support . Monitor and manage phone queue (participating in escalated calls ... Technical Assistance Center professionals to include provide Tier 1 and Tier 2 staff in...in looking for ways to improve Incident resolution and customer service Skills: Network Support , Customer… more
- Lockheed Martin (Hanover, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... are:** The program is on fire for cyber\. In support of our customer , members of the...development, operational, test, and lab systems and products\. Provide technical and engineering third tier services to… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, ... 3 years of experience in Tier 1 Support , Technical Support , or Help...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- US Signal Company LLC (Des Moines, IA)
- …and Linux Server related issues using available server access methods. + Receive incoming customer calls for trouble/ technical support , acting as a subject ... managed services and professional services. What you'll do: The Technical Support Specialist - Systems is part...and is responsible for all level one and two customer support for the US Signal Cloud,… more
- Jabra (Lowell, MA)
- **Role:** Responsible for resolving technical escalations from Tier 1 support , consulting with the Tier 3 support team on tickets, and escalating ... responsibilities:** + Resolve technical issues escalated by Tier 1 Support + Reproduce, and resolve...of contact for customers/stakeholders while that ticket remains in Tier 2 + Ensure that the customer … more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst...to effectively communicate technical matters to a non- technical audience + Strong customer service and… more
- eVisit (Mesa, AZ)
- As a Technical Support Analyst you will be...system ensuring that eVisit customers do not have any technical obstacles or blockers + Manage customer ... tactics based on your analysis of outcomes. As a Technical Support Analyst you will ensure that...their patients through the eVisit platform. Requirements + Answer customer phone calls, respond to communications, and resolve common… more
- Fiserv (Alpharetta, GA)
- …and tools (DevOps) + Demonstrated ability to partner with cross-functional teams to support customer use cases, new features and functionality; should be ready ... scale, come make a difference at Fiserv. **Job Title** Tier 1 Support Lead **About the team:**...new feature review meetings, merchant onboarding. + Comfort with technical support and troubleshooting assistance to resolve… more
- Randstad US (Leawood, KS)
- …administrative support occupations + referenceAB_4634595 job details We are looking for a Tier 2 Customer Support Specialist to serve in a customer ... in Leawood, KS 66211. The Tier 2 Support Specialist contributes to answering technical calls...customer chats. Must have a background working in Tier 2 support , and have excellent communication… more
- General Dynamics Information Technology (Springfield, VA)
- …to support our intelligence customer in Springfield, VA. HOW A SYSTEMS ADMINISTRATOR ( Tier 2 Desktop Support ) WILL MAKE AN IMPACT The Tier 2 Desktop ... Required:** Yes **Job Description:** Transform technology into opportunity as a Systems Administrator ( Tier 2 Desktop Support ) with GDIT. A career in enterprise… more
- Motion Recruitment Partners (Dallas, TX)
- … issues for 500+ Corporate Staff, at both on-site and corporate office locations + Tier 1-3 corporate technical support via phone, email, and ticketing ... Tier 3 Support Analyst Dallas, Texas...policy. Applicants need to make their needs known in advance. **Posted by:** Maya Zavala **Specialization:** Technical Support… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you will act...software components as required. + Provides customers with network technical support . + Instructs customers and … more
- Robert Half Technology (Nashville, TN)
- …Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. + In-depth knowledge of desktop operating ... Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- CACI International (VA)
- …of EBS workflow issue in pre-production and production environment. + Provide technical support as requested for audit readiness and evaluating internal ... Senior Oracle EBS Techno-Functional Developer - TIER III Support Job Category: Information...* * **Overview:** Responsible for functioning as a top technical expert supporting an enterprise technical infrastructure.… more
- Motion Recruitment Partners (Irving, TX)
- …Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Jillian Freesman **Specialization:** Technical Support ... Tier 1 IT Support Specialist Irving,...relevant experience is necessary. In addition to having excellent customer service skills and communication with end users. This… more
- ManTech (Baltimore, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Service Desk Manager - Tier 1** to join our team ... x 7 Service Desk Operation. You will lead a Tier 1 support team who will serve...calls and respond to emails and chats to troubleshoot customer issues, to support the 3,800 users… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... integration issues with the current platform * Work with technical staff in other departments and within the managed...Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies *… more
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