- ABBTECH Professional Resources, Inc. (Norfolk, VA)
- **Senior Customer Technical Support Specialist ( Help Desk )** + Six (6) years of professional experience in Industry, Federal or DoD Help Desk ... Support using a help desk tool such as BMC's Remedy or ServiceNow + This position is required to be designated as IAT III level with a T5 (Top Secret Clearance). + This program requires US Citizenship **Position Details:** + Pay Rate / Range:_$45-60/hr… more
- Stony Brook University (Stony Brook, NY)
- …technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + Knowledge of PCs, ... contact received during shift in a prompt, courteous and professional manner. Provide first-level support for all hardware, software,...to five years experience in a Help Desk , Service Desk or technical … more
- Stony Brook University (Stony Brook, NY)
- …technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + Knowledge of PCs, ... contact received during shift in a prompt, courteous and professional manner. Provide first-level support for all hardware, software,...to five years experience in a Help Desk , Service Desk or technical … more
- Tyto Athene (Reston, VA)
- …Science, or related field; bachelor's degree preferred. + 3-5 years of experience in a help desk or technical support role. + CompTIA A+ Certified highly ... **Description** Tyto Athene is searching for a full-time ** Help Desk Technician- Mid** to join...+ Serve as the primary point of contact for technical support inquiries, escalating issues as needed. + Diagnose… more
- Ally (Raleigh, NC)
- …build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so ... at the heart of Ally's Treasury Organization, the Funding Desk 's key responsibilities are to manage enterprise liquidity, generate...applications and advanced user of Excel and PowerPoint. * Technical experience is a plus - specifically Python and… more
- Ethos Veterinary Health (Bothell, WA)
- …Service Manager plays a key role in leading and supporting our front desk team. This position provides guidance, supervision, and day-to-day oversight to ensure ... and an excellent experience for clients and their pets. You'll help foster a culture of compassionate, high-quality service across every interaction-whether… more
- Hawaiian Electric (Honolulu, HI)
- …applications to meet customer needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, ... requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests,… more
- Red River (Chantilly, VA)
- …the **primary day-to-day contact for assigned clients** , working closely with **Service Desk Leadership** , who oversees technical operations, and the **Service ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...SLAs and KPIs in coordination with SDM and Service Desk Leadership. + Drive the creation and maintenance of… more
- Peckham Industries (Shaftsbury, VT)
- …network infrastructure. You will also provide second and third-level support to the help desk , ensuring seamless IT operations. This role requires strong ... As an Infrastructure Engineer, you will be expected to demonstrate professional expertise in designing, building, and supporting enterprise IT environments. You… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- Mom's Meals (North Jackson, OH)
- …with interacting with customers, regardless of technical challenges + Respond to help desk tickets, emails, and phone calls to assist users with IT-related ... Position SummaryThe IT Support Specialist I provides front-line technical support to end-users, assisting with basic troubleshooting...0-1 year of experience in an IT support or help desk role + Certifications such as… more
- Oregon State University (Bend, OR)
- …would be part of a local team that is tasked with providing direct technical assistance and support for network, hardware, and software. This is a unique opportunity ... and functions as a member of the UIT Service Desk within the Business Architecture unit of University Information...are the tier 2 hands-on support for all things technical on campus, dedicated to providing excellent service in… more
- Hawaiian Electric (Honolulu, HI)
- …problems within the functional area of expertise, documents, and reports problems to the Help Desk , and helps department users learn how to problem solve ... problems within the functional area of expertise, documents, and reports problems to the Help Desk , and helps department users learn how to problem solve… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- Insmed Incorporated (NJ)
- …for IT support operations, problem-solving, and continuous learning. Previous experience with help desk systems or endpoint management (preferred but not ... a Summer Intern - IT Support Engineer on the Information Technology Team to help us expand what's possible for patients with serious diseases. In this role, you'll… more
- Stanford Health Care (Palo Alto, CA)
- …**What you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Act as a ... technology subject matter expert and clearly communicate technical concepts in business terms between and across the...recommendations for support improvements, and integrate changes into the Help Desk function to improve first call… more
- Mission Support and Test Services (Goleta, CA)
- …projects and participants in the specification of business requirements. + Respond to Help Desk requests to support troubleshooting of workstation and server ... National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and...air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional , craft, and support employees are called upon to… more
- Infinity Systems Engineering (Colorado Springs, CO)
- …Infinity's niche in the aerospace and defense industry is specialized solutions that help bridge the gap between space and ground. This is no small task, ... and we owe our success to our team who help us fulfill our mission; to match people with their legacies for betterment of the world. There is always a place at… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in...time zones. As the first point of contact for technical issues, you'll handle inbound calls and assigned tickets… more
- Stanford Health Care (Palo Alto, CA)
- …Management processes. + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required. + Provide ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk . + Implement and direct changes using documented… more
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