- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) + + + Date:Dec 13, 2024 Location: Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... Primarily deals with an even mix of homeowners and service professionals with greater demands and handles both single...training is provided. The liability to provide top quality technical support is greater due to the… more
- Allied Universal (Fullerton, CA)
- …security technical engineer jobs! AMAG Technology, an Allied Universal(R) Company, is hiring a Tier 3 Technical Support Engineer. A Tier 3 ... + Support other departments in need of Technical Services such as Engineering, Sales staff... any department in need of technical support such as Engineering, Customer service , Reliability… more
- Dobson Fiber (Oklahoma City, OK)
- The Technical Support Tier 2 under...tickets and installations. Provision, test, and turn up all service requests for new or modified services as ... technical software, hardware and network configuration and support for voice and internet services across...by step solutions in a call center environment. The Tier 2 Support Techs work within the… more
- SAIC (VA)
- …will thrive in an environment that values proactive incident management, technical support proficiency, and operational excellence, particularly in managing ... **Description** SAIC is seeking highly skilled Service Desk/NOC Tier 2 & 3...continuity. _This role is 100% remote!_ **Key Responsibilities:** + Technical Support & Incident Management: + Tackle… more
- Lockheed Martin (Fort Meade, MD)
- …optimize systems with enterprise infrastructures, services , and databases\. Develop technical documentation\. Provide technical services assistance to ... and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the… more
- Jacksons (Meridian, ID)
- Tier 1 Technical Support Meridian, ID, USA Req #11560 Monday, December 16, 2024 Pay: Starting at $20.00/hr., plus bonus opportunity. The T1 Technical ... Support Center roles encompass diverse responsibilities, including customer service , administration, and technical support . Strong communication… more
- US Signal Company LLC (Auburn Hills, MI)
- …the provision of managed services and professional services . We are seeking a Technical Support Agent to join our team in Auburn Hills, MI. This role is ... Signal services . The primary function of the Technical Support Agent is to provide a...devices (TA5000, 818, 838, etc.) for various levels of service from 3Mb bonded services to Gigabit… more
- Guidehouse (San Antonio, TX)
- …Required** **:** None **What You Will Do** **:** **Essential Job Functions** + Technical Support - Internal + Provide Tier 2 / Back-end IT support + ... + Utilize and become proficient with Guidehouse' s standard support tools (ie Service Now) + Assist...experience in lieu of degree + 5+ years of Tier 2/Back-end professional experience working on a Service… more
- SAP (Herndon, VA)
- …incidents. In addition to handling standard incident response tasks, you'll provide advanced technical expertise and support Tier 2/3 actions, acting as ... the global market leader for business software and related services , and SAP National Security Services Inc.... Tier 2 / Tier 3 support by offering advanced technical assistance and… more
- Robert Half Technology (West Des Moines, IA)
- …in Configuration Management and Deployments * Demonstrated ability to Provide Technical Support * Proven experience in Tier 3 Support * Proficient ... offering a long term contract employment opportunity for a Tier 3 Support - End User Computing...play a vital role in our team, providing advanced technical support and contributing to the growth… more
- Leidos (Norfolk, VA)
- …users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's ... products and services . **Primary Responsibilities** **As a Service Desk...with team mates to resolve issues. Escalates to next tier technical support as necessary.… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, ... 3 years of experience in Tier 1 Support , Technical Support , or Help...Reset and Basic Network Troubleshooting. * Skilled in Remote Support and managing Service Desk Tickets. *… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …lives that makes ZOLL the ideal place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical role in providing ... in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients...patients, families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac… more
- Jabra (Lowell, MA)
- **Role:** Responsible for resolving technical escalations from Tier 1 support , consulting with the Tier 3 support team on tickets, and escalating ... and external stakeholders. **Key responsibilities:** + Resolve technical issues escalated by Tier 1 Support + Reproduce, and resolve as many issues as… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... to providing agency staff with the highest level of technical support , dependable service , and...and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues… more
- Sunlighten (Leawood, KS)
- …requesting Tier I or Tier III assistance as needed to maintain service levels. + Provide technical support for Sunlighten users, prioritizing and ... will have you serving as the front-line hero, providing top- tier technical support via phone,...Associate Discounts on Saunas, Spa Products and Day Spa Services Sunlighten provides equal employment opportunity. Discrimination of any… more
- University of Kansas (Lawrence, KS)
- …(or GED equivalent) and three years of professional experience providing workstation / desktop technical support and customer service in an academic or ... 11. Scripting (Bash, VB, PowerShell, etc.). **Position Overview:** The Technical Support Technician Senior ( Tier ...the IT Customer Service Center, and other Tier II support staff. This position reports… more
- NANA Regional Corporation (St. Louis, MO)
- …users through step-by-step solutions. + May provide expertise to solve first and second tier technical support issues for end-users of the organization's ... join our family as a Customer Technical Support Representative IV on our Service Desk...services . + Resolve problems or contacts more senior technical support as necessary. + Use automated… more
- Leidos (Peachtree Corners, GA)
- …using internal best practice and through collaboration with colleagues to identify advanced technical , Tier III support issues related to the FuelsManager(R) ... a _Leidos company_ is currently searching for a **Defense Technical Support Analyst.** The Technical ...multi-tasking capabilities with the ability to manage time and support issues to meet and exceed Government Service… more
- University of Kansas (Lawrence, KS)
- …**65% -** Meet customer requirements through first-contact resolutions with excellent customer service and satisfaction. Provide technical support via phone, ... and /or Macintosh operating systems. 2. Prior experience providing technical support and excellent customer service...higher degree in a technology-related field. **Position Overview:** The Technical Support Technician ( Tier I)… more