- Splunk (OR)
- …**Must-have Qualifications:** + 6+ years account management, consultation, project management, escalation management and/or technical support experience + ... things that make you, you. **Role Summary:** The Sr Escalation Manager is a member of the...and can confidently summarize results for different targeted audiences ( technical , customer-facing, leadership) + Provides mentorship, technical … more
- Cleo (Columbus, OH)
- …integration software and we have experienced tremendous growth over recent years. The Support Delivery Escalation Manager is a highly motivated professional ... ** Escalation Manager ** Remote - USA Cleo...** Escalation Manager ** Remote - USA Cleo is a cloud...+ Bachelor's degree preferred + 3+ years managing a technical support team in a cloud environment… more
- Zoom (CO)
- …work experience. + Experience in customer-facing Tier 2 or Tier 3 Technical Support roles. Experience with Unified Communications tools, including video ... What you can expect Reporting to the Senior Manager of Escalation Engineering. You will...team committed to resolving the most complex, sensitive, and technical customer issues, ensuring equitable and accessible solutions for… more
- Stryker (Kalamazoo, MI)
- …benefits. (https://d25zu39ynyitwy.cloudfront.net/oms/000000/document/2024/6/SMVZW\_USStrykerEmployeebenefits/USStrykerEmployeebenefits.pdf) As Manager , Technical ... + Serve as a liaison between Technical Support and Engineering, ensuring an escalation process...Technical Support and Engineering, ensuring an escalation process is effective and efficient, including coordination with… more
- Brady Corporation (Manheim, PA)
- What We Need: We are seeking an experienced and highly motivated Technical Support Team Manager to lead and manage our technical support team. The ... ideal candidate will have a strong background in technical support , leadership experience, and a commitment...technical issues and feedback. + Act as an escalation point for complex or critical issues, ensuring that… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …resilient IAM solutions that support business needs. In this leadership role, the Technical Manager will develop, coach, and mentor the IAM team, fostering a ... and respiratory conditions. Job Type Remote Job Summary The Technical Manager , Identity and Access Management (IAM),...Manage a team of IAM engineers and analysts, providing technical guidance, mentoring, and support to ensure… more
- MyFlorida (Tallahassee, FL)
- 68065011 - SENIOR MANAGEMENT ANALYST SUPV - SES / TECHNICAL ARCHITECTURE OPERATIONS MANAGER Date: Nov 26, 2024 The State Personnel System is an E-Verify ... 68065011 - SENIOR MANAGEMENT ANALYST SUPV - SES / TECHNICAL ARCHITECTURE OPERATIONS MANAGER Pay Plan: SES...requires a strategic thinker with strong leadership skills and technical expertise to drive operational excellence and support… more
- Amazon (Arlington, VA)
- …Artificial Intelligence? Then we're looking for you! We are seeking a Sr Product Manager - Technical to join the Customer Engagement Technology (CET) Team within ... the product portfolio. - Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs… more
- Amazon (Bellevue, WA)
- …perspectives, learn and be curious, and earn trust. Come build the future as a Technical Program Manager III at Amazon, where you will be inspired working ... Apply now and you will be eligible for Amazon Technical Program Manager III positions that are...millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and… more
- Mastercard (O'Fallon, MO)
- …best-in-class customer support . As a result, we're looking to bring on a Technical Support Team Manager that embodies our commitment to excellence. This ... and governments realize their greatest potential._ **Title and Summary** Manager , Customer Technical Services Overview Who is...who has proven experience and consequent success in managing technical support teams in highly complex and… more
- SAP (Houston, TX)
- …Math or equivalent experience in the field of technology **Meet your team** SAP Technical Quality Manager is a key member of the Customer Success organization ... the TQM, you will: + Lead Premium Engagement program + Support or execute analysis of customer situation/requirements, including business requirements,… more
- Amazon (New York, NY)
- …multi-task and thrive in a fast-paced environment? We are looking for an experienced technical program manager to join our team. Amazon is investing heavily in ... strategic businesses. We are a high-profile business unit, with support and interest from all parts of Amazon and...it easier for advertisers to advertise globally. The Principal Technical Program Manager will be responsible for… more
- Zodiac Pool Systems (Atlanta, GA)
- Technical Program Manager , Data Engineering Atlanta, Georgia Apply Description Fluidra's looking for a Technical Program Manager , Data to join our team ... YOU WILL CONTRIBUTE We are seeking a highly skilled Technical Program Manager (TPM) to lead the...informed of project progress and can provide effective feedback. Technical Oversight and Support + Leverage … more
- Amazon (Sunnyvale, CA)
- …perspectives, learn and be curious, and earn trust. Come build the future as a Technical Program Manager III at Amazon, where you will be inspired working ... Apply now and you will be eligible for Amazon Technical Program Manager III positions that are...millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and… more
- Amazon (Arlington, VA)
- Description Come build the future as a Technical Program Manager III at Amazon, where you will be inspired working along-side best-in-class inventors and ... Apply now and you will be eligible for Amazon Technical Program Manager III positions that are...millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and… more
- Amazon (Seattle, WA)
- Description Come build the future as a Technical Program Manager III at Amazon, where you will be inspired working alongside best-in-class inventors and ... Apply now and you will be eligible for Amazon Technical Program Manager III positions that are...millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and… more
- Amazon (Culver City, CA)
- …and be curious in a high-stakes environment that is constantly evolving. We support technical operations that enable Amazon to produce compelling sports content ... Description Amazon Prime Video is seeking a Technical Operations Manager with experience in...tricks documentation A day in the life Production and technical operations support for streaming live sports… more
- Weill Cornell Medical College (New York, NY)
- …and maintain system compliance with security and regulatory requirements. Provide escalation support for critical issues **Education** + Bachelor's Degree ... Title: Senior Technical Operations Manager - Scientific Computing Location: Upper East Side Org Unit: Administration Work Days: Weekly Hours: 35.00 Exemption… more
- CyrusOne (San Antonio, TX)
- The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our ... center operations and engineering teams and customer stakeholders to manage technical requirements, resolve operational issues, and drive continuous improvement. The… more
- Amazon (Herndon, VA)
- …experience managing large, complex programs? Amazon Web Services (AWS) is seeking a Technical Program Manager (TPM) to manage multiple large-scale programs for ... You will be a positive influencer across teams, be able to effectively rally support for your initiatives and help deeply technical teams create simple solutions… more
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