- Lockheed Martin (Fort Meade, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...development, operational, test, and lab systems and products\. Provide technical and engineering services to troubleshoot system failures or… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …ZOLL the ideal place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical role in providing patients, ... families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by phone,… more
- GovCIO (Lackland AFB, TX)
- **Overview** GovCIO is currently hiring for Tier 2 Help Desk Support Services Specialist onsite at Lackland Air Force Base in San Antonio, Texas. The Air ... capabilities is prioritized by AFSFC leaders **Responsibilities** + Provide Tier 2, 1.5 and 1 support to...Virtual Private Network (VPN) access for all users. + Support technical upgrading and maintaining of entire… more
- Motion Recruitment Partners (Irving, TX)
- Tier 1 IT Support Specialist Irving, Texas **Onsite** Contract $22/hr - $27/hr A financial company in the DFW area is seeking a Tier 1 IT Support ... basis. For this position they are looking for a Tier 1 Support Specialist having...policy. Applicants need to make their needs known in advance. **Posted by:** Jillian Freesman **Specialization:** Technical Support… more
- GovCIO (Lackland AFB, TX)
- …Protocol Router Network (NIPRNet) environments. + Familiarity with a variety of IT Support Tier 1 actions related to maintenance, operations, and support ... **Overview** GovCIO is currently hiring for a Help Desk Support Services Specialist at Lackland Air Force...status updates. + Triage customer concerns. + Address user Tier 1 tickets regarding hardware moves, software installation, and… more
- Kenect (Pleasant Grove, UT)
- …closer connections and helps businesses thrive in a digital-first world. About the Role As a Tier I Customer Support Specialist , you will be the first point ... customers through screen share to troubleshoot technical issues -Triage defined support issues to Tier 2 Customer Support Specialist . + Log and track… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... integration issues with the current platform * Work with technical staff in other departments and within the managed...Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies *… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- IT Tier 1 Support Specialist Aberdeen Proving Ground, MD (http://maps.google.com/maps?q=6175+Guardian+Gateway+Aberdeen+Proving+Ground+MD+USA+21005) Job Type ... be! We are currently hiring for a dynamic IT Tier 1 Support Specialist . Clearance:None...to delivering qualified candidates that meet or exceed clients' technical and management expectations. Our growth means exciting career… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team ... Operation. You will be the lead expert for a Tier 1 support team who will serve...Troubleshooting, analyzing, resolving, tracking, escalating and accurately documenting various technical problems + Resolving incidents on first contact, when… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, DC ... of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support… more
- Patterson Companies, Inc. (Elmhurst, IL)
- …that they build a stronger and successful organization. **Job Description:** **Job Summary** The Support Specialist - Tier I properly responds to incoming ... resources on the Internet/Intranet to aid in problem resolution. + Maintain technical expertise and proficiency with all related and relevant software and computer… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 3** to join our team in Washington, ... but are not limited to:** + Responsible for providing support to end-user community on hardware, software and network...Closes activities of tickets assigned. + Provide mentorship and technical guidance and training to junior Tier … more
- Fusus (Peachtree Corners, GA)
- …the safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an ... set up of customer locations Respond to inbound Customer support requests through email and telephone with the goal...Participate in Fūsus sponsored training and certifications to advance technical skills Who You Are: 2+ years 'experience working… more
- General Dynamics Information Technology (Falls Church, VA)
- …We are seeking a IT Operations Specialist to provide timely and professional Tier II support to users. To be successful in this position you need ... SERVICE DESK AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using...the direct O&M of the RCC-NG, including mobile device support . + Independently provides advanced level technical … more
- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2** to join our team ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- TekSynap (Silver Spring, MD)
- … problems. + Responds to telephone calls, email and personnel requests for technical support . **REQUIRED QUALIFICATIONS** + Minimum of 4 years of experience ... CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join...(OCIO), Services Delivery Division (SDD). The position will provide tier 2/3 on-site support for NOAA's CorpSrv… more
- Charles Schwab (Lone Tree, CO)
- …Actions (TCC) is part of our Client Service & Support 's (CS&S) Operational Support division. TCC is a TIER 2 escalation team that promotes client loyalty ... team members are provided ongoing and hands-on training to support departments that encompass a variety of subject matters...needs. + Answer questions on a wide assortment of technical operational subjects including but not limited to Tax,… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. This is ... field problems. In this capacity you will provide phone and online support to users, performing technical triage, troubleshooting, resolving the issues,… more
- US Tech Solutions (Rochester, NY)
- **Job description:** + Provides advanced customer service and support to internal staff and external clients in the areas of property & casualty suite of products ... services supported by the Insurance Agency Assists external users of the technical products by answering questions solving problems involved with their use… more
- Sunlighten (Leawood, KS)
- Sunlighten is on the hunt for an IT Technical Support Specialist II who will play a key role in providing front-line technical support for all of ... will have you serving as the front-line hero, providing top- tier technical support via phone,...we are expanding rapidly and need an enthusiastic IT Technical Support Specialist II who… more
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