- CACI International (Sterling, VA)
- …as theft or fraud + Applicable combination of education and experience: + Tier 2 Technician T1 - Bachelors Degree in related technical field + Tier 2 ... Tier 2 Technician Job Category: Information...with software development and systems administrators by: + Provide second- tier support to end-users for PC, server,… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …As an integral part of the team, the Technician 's duties will include providing technical troubleshooting support to the end users in the field. The SATCOM ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626)...required network service levels + Provide service desk and technical support to users. Requirements Education &… more
- Leidos (Norfolk, VA)
- …users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's ... Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This...with team mates to resolve issues. Escalates to next tier technical support as necessary.… more
- Leidos (Chantilly, VA)
- **Description** **The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician ** to support computer data communications ... follows: + The Tier 2 network field technician will support the installation and maintenance...Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2. + Knowledge of Transmission Control… more
- KeenLogic (Alexandria, VA)
- …Engineering + CRM/Ticketing/ACD Systems + Release Management + Knowledge Management Responsibilities: + Technical Support : + Provide technical support ... Tier II Help Desk Analyst and Asset Technician with the ability to work in a challenging,...with hardware installations, upgrades, and repairs, particularly during the technical refresh cycle. + Document support activities… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …years or more of directly related help desk/service desk experience. + Experience providing Tier I technical support . + Proficiency with Microsoft Office ... and Development. Link Solutions is seeking a Help Desk Technician ( Tier I) to join our team...solutions and user education. You will also provide advanced technical support for escalated issues. Join a… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... are valued every day. **Key Responsibilities:** + Respond to technical inquiries and support requests via phone,... support faster issue resolution. + Collaborate with higher- tier support teams and other IT units… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …years or more of directly related help desk/service desk experience. + Experience providing Tier II technical support . + Proficiency with Microsoft Office ... and Development. Link Solutions is seeking a Help Desk Technician ( Tier II) to join our team...solutions and user education. You will also provide advanced technical support for escalated issues. Join a… more
- CACI International (Peterson AFB, CO)
- Tier 2 IT Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... mission operations. We have an exciting opportunity for a Tier 2 IT Technician to join our...Technical team member responsible for providing systems administration support services. + Responsible for maintenance and sustainment. +… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active...fulfill customer needs to ensure customer satisfaction. + Provide technical support to end users on a ... VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...Respond to telephone calls, emails and personnel requests for technical support . + Document, track and monitor… more
- Nightwing (Pensacola, FL)
- …is seeking a Cyber Watch Officer to perform a wide variety of technical tasks in support of operations, production and test environments. **Responsibilities ... (tiered support model), using an Incident Management System. + Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis.… more
- TEKsystems (Topeka, KS)
- Description We are seeking a Desktop Support Technician ( Tier 2) to provide comprehensive technical support and asset management for North America ... Diagnose and resolve incidents using documented procedures. + Provide onsite technical support ; occasional remote work possible. + Set up and implement hardware… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and… more
- IntelliDyne (Falls Church, VA)
- …ll, or lll certification required: example Security+ CE. + Bachelor's Degree and 4 years technical support experience or a HS degree and 8 years technical ... DHA - Deskside Technician - Tier 2 Clearance: Eligible for...issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN,… more
- Robert Half Technology (Marysville, OH)
- Description We are looking for a dedicated RITSC Technician Tier 1 to be a part of our team in MARYSVILLE, Ohio, 43040, United States. In this role, you will be ... + Serve as the initial point of contact for end-users seeking technical assistance through various channels, including phone, email, and chat. + Conduct… more
- General Dynamics Information Technology (Elkridge, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Computer Hardware,Hardware ... training materials and conducting training either on-site or over-the-phone. + Provides technical assistance and support related to computer systems, hardware,… more
- TEKsystems (Ridgeland, SC)
- Tier 1 Support Technician (6-Month...Technician for a 6-month contract to provide on-site technical support at a local organization. This role ... periods by verifying software, connectivity, and functionality. + Provide Tier 1 support for application access issues...of this role. Requirements + Experience: 1-2 years in technical support or related role. + Skills:… more
- Insight Global (Norman, OK)
- …business needs. Availability: Able to respond to off-hours calls when needed to support operations or resolve urgent issues. Technical Documentation: Skilled in ... Controllers (PLCs). Communication: Strong oral and written ability to provide technical guidance, analyze equipment failures, manage problems, and report trends to… more
- Trace Systems Inc (Portsmouth, VA)
- …Desk. Enter problem reports into the automated tracking system for further technician support . + Manage tickets routed to Tier III for specialized support ... Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth,...in accordance with employee checkout procedures. + Perform deeper technical troubleshooting and issue resolution, escalating unresolved matters to… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing on endpoint management, identity ... improvement within systems or processes. + Provide mentoring and technical guidance to Tier 1 staff to...Exchange Online, SharePoint) Preferred Skills CompTIA A+, HDI Desktop Support Technician , ITIL v4 Foundations, Microsoft Certified:… more
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