- University of Kansas (Lawrence, KS)
- **28841BR** **Job Title:** Technical Support Technician ( Tier I) **Department:** Information Technology **Primary Campus:** University of Kansas Lawrence ... or Remedy. 8. Experience creating technical documentation. **Position Overview:** The Technical Support Technician ( Tier I) position is assigned to a… more
- CACI International (Suffolk, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you...and resolve technical problems. Additionally, the Deskside Support Technician documents, tracks and monitors the… more
- CUNY (New York, NY)
- IT Support Assistant (Hourly) -Client Services Desktop Support Technician Tier 2 **GENERAL DUTIES** IT Support Assistants support routine ... Support Technician for Level 2 Support . This role provides advanced technical ...successful candidate will have the following responsibilities: + Provide tier 2 in-person IT support to troubleshoot… more
- Leidos (Norfolk, VA)
- …users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's ... Managed Services Division has an opening for an experienced technician to work in our Norfolk, VA office. This...with team mates to resolve issues. Escalates to next tier technical support as necessary.… more
- BCMC (Arlington, VA)
- …new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide variety of technical tasks in support ... support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root...3215 DOM 3229 DOM 3212 DOM 3321 DOM 3320 Technical Support - Specialist - TS04 Powered… more
- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members who ... pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a...+ Provide excellent customer service, while serving as a technical expert and liaison to NIH clients and contract… more
- Leidos (Santa Clara, CA)
- …duties of the Tier II Network Technician are as follows: + The Tier 2 network technician will support the installation and maintenance of the client ... The Digital Modernization Sector at Leidos is seeking a Tier II Technician to help our growing...Draft and implement standard network change requests + Provide support to Tier III network engineers for… more
- Dobson Fiber (Oklahoma City, OK)
- …supervision, provide technical software, hardware, and network configuration and support for voice and internet services across Dobson's family of product ... step-by-step solutions in a call center environment. Scope: The Tier 2 Support Techs work within the...Dobson operating system to create detailed work logs and technical documentation to resolve customer trouble issues and configure… more
- Leidos (Aurora, CO)
- **Description** The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician to support computer data communications systems, ... follows:** + The Tier 2 network field technician will support the installation and maintenance...years. + Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2. + Knowledge of Transmission Control… more
- Net Friends, Inc. (Durham, NC)
- …investigating issues and providing solutions? If so, please come apply! We are hiring for a Support Technician - Tier I (Mobile) to be based out of our ... you want to be a member of a growing Support Center team, working with a specialized group of...clients and assisting with consultation and basic technology training TECHNICAL KNOWLEDGE AND SKILLS + Proficiency with macOS operating… more
- Red River (Chantilly, VA)
- …for working on a team at the Service Desk. This position will handle technical support requests directly from customers as well as escalation from other ... Job Description We are looking for a Tier 1 Technician who is primarily...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- GovCIO (Kiln, MS)
- … problems. + Responds to telephone calls, email and personnel requests for technical support . + Documents, tracks, and monitors problems to ensure timely ... **Overview** GovCIO is hiring a Jr Service Desk Technician in Hancock County, Mississippi. **Responsibilities** The Service...resolution. + Provides first- tier support to end users for either… more
- Leidos (Rockville, MD)
- …and deskside technical support at our customer site as a **Deskside Technician ( Tier 2).** **Routine Duties Will Include:** + This person will be a ... to the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance tasks, such as… more
- Motion Recruitment Partners (Charlotte, NC)
- …We are seeking a skilled Linux Technician to join our team in a Tier 1/2 support role. This position involves providing technical support ... Linux Technician Tier 1/2 Production Charlotte, NC...Python, Bash, Ansible, Splunk, and Grafana. **Responsibilities** + Provide Tier 1/2 support for Linux systems. +… more
- BigBear.ai (Tysons Corner, VA)
- Overview BigBear.ai is seeking a talented Helpdesk Technician - Tier 2 who can support the company's need to provision and deprovision accounts, setup and ... technologies, systems, and processes. What you will do Provide Tier 2 helpdesk support for end-users Work...notes, and work within a structured ticketing system Write technical documents for end-users and internal team Perform inventory… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1.0 to provide onsite support for our federal customer. This position will be ... Responds to telephone calls, email and personnel requests for technical support . + Documents, tracks, and monitors...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either… more
- William C Brown Inc (Chantilly, VA)
- …VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN ... Tier II Technician EOE Statement We are...+ Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for incident… more
- Leidos (Melbourne, FL)
- …and Values guide the way we do business. **Leidos has an opening for a Sr. Tier II Network Technician ** to support computer data communications systems, in ... The job duties are as follows: + The Sr. Tier II Tech will support the installation...Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2. + Additional required qualifications include:… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the ... to providing agency staff with the highest level of technical support , dependable service, and timely problem...and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues… more
- T and T Consulting Services (San Antonio, TX)
- …briefing rooms, collaboration suites, and desktops. Provide design, installation advice, and technical support for VTC studio suite equipment. + Knowledgeable ... Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum...managed network device on the classified network. + Provide technical support and assistance in the design,… more
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