- HTC Global Services Inc (Brooklyn, NY)
- Key Responsibilities: + Telecom Service Delivery Governance + Own overall uptime, performance, and service quality for enterprise telecom and UC platforms. + ... Govern escalations, RCA quality, and problem management for all voice/ telecom -related incidents. + Lead high-severity incidents, coordinate war rooms, and ensure… more
- HTC Global Services Inc (Brooklyn, NY)
- Telecom Support Lead - L3 We are looking...telecom technologies: SIP, RTP, PRI, ISDN, PSTN, DID, SS7 . + Hands-on experience with: + Voice gateways (Cisco, ... for a highly experienced Telecom Support Lead (L3) to manage advanced telecom operations, lead critical escalations, and ensure optimal performance of enterprise… more
- HTC Global Services Inc (Brooklyn, NY)
- Key Responsibilities + Advanced Telecom Operations & Escalations + Act as the final L3 escalation point for all telecom -related incidents including SIP failures, ... using CDRs, traces, SIP logs, and provider diagnostics. + Telecom Infrastructure Management + Manage and optimize enterprise ...such as SIP, RTP, PRI, ISDN, PSTN, DID, QSIG, SS7 . + Hands-on experience with: + Voice gateways (Cisco,… more
- GCI Communication Corp (Anchorage, AK)
- …* Preferred: + Experience within the telecommunications industry. + Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position may ... to Core Voice engineering. Protocols & Standards: SIP TCP SDP UDP RTCP MGCP SS7 T1 H.248 OC12 Codes (AMR, G.711) Hardware and Software: MetaSwitch Redcom 5ESS… more