- Saint Luke's Hospital of Kansas City (Overland Park, KS)
- …care, manage patient flow, coordinate care logistics, and conduct comprehensive telephone triage . Patient Management: Schedule emergent appointments, provide IV ... access and medication administration, and document all patient care and testing accurately. Education & Assessment: Serve as a subject matter expert for patient education, conducting thorough assessments, interpreting results, and identifying specific learning… more
- Dana-Farber Cancer Institute (Boston, MA)
- …Serves as a liaison for patients including efficient routing of calls per telephone triage guidelines. Collaborates with New Patient Coordinator team to ensure ... aspects of patient care for new patients, primarily focused on supporting incoming telephone calls. Triages issues and answering general questions, with the goal of… more
- Cleveland Clinic (Solon, OH)
- …and ensure stellar patient experiences. Perform patient registration, visit preparation, telephone triage , insurance verification, co-pay collection, patient and ... proactive and 'Patients First' experience for patients and visitors. Investigate, triage and resolve patient issues using the established HEART model. Create… more
- Saint Luke's Hospital of Kansas City (Overland Park, KS)
- …for clinic patients following established standards and practices. Responsible for 100% telephone triage for multiple providers, patient flow, and coordination ... of patient care. Schedules emergent need patient appointments, identifies learning needs for patients and families, provide advice and recommendations, inserts intravenous access with medication administration and duties as assigned based on clinic need.… more
- Saint Luke's Hospital of Kansas City (Overland Park, KS)
- …nursing care for clinic patients following established standards and practices. Provide telephone triage , patient flow, and coordination of patient care. ... Schedule emergent need patient appointments, identify learning needs for patients and families, provide advice and recommendations, insert intravenous access with medication administration and duties as assigned based on clinic need. Delegate tasks to clinical… more
- Saint Luke's Hospital of Kansas City (Overland Park, KS)
- …care for clinic patients following established standards and practices. Responsible for telephone triage , patient flow, and coordination of patient care. ... Schedules emergent need patient appointments, identifies learning needs for patients and families, provide advice and recommendations, inserts intravenous access with medication administration and duties as assigned based on clinic need. Delegates tasks to… more
- Saint Luke's Hospital of Kansas City (Overland Park, KS)
- …care for clinic patients following established standards and practices. Responsible for telephone triage , patient flow, and coordination of patient care. ... Schedules emergent need patient appointments, identifies learning needs for patients and families, provide advice and recommendations, inserts intravenous access with medication administration and duties as assigned based on clinic need. Delegates tasks to… more
- UNC Health Care (Raleigh, NC)
- …including medication preparation, delivery, technology and automation support, and telephone triage . Selects, trains, evaluates, counsels, motivates and ... disciplines employees in work unit. Upholds all applicable organizational, departmental, and work unit human resource related policies and procedures. Supervises staff and activities of unit. Assigns duties and tasks to employees. Monitors workload and makes… more
- BJC HealthCare (St. Louis, MO)
- …all of their educational needs, additional support is available between appointments by telephone triage RN's. Use of an electronic medical record allows staff ... to have a comprehensive understanding of each patient, patients to have access to their medical records from home, and prescriptions and other communication to be sent instantaneously to other members of the healthcare team. Preferred Qualifications Role… more
- Trinity Health (Grand Rapids, MI)
- …capacity to provide timely and efficient patient care. What you will do: Telephone triage Medication Refill New consult evaluation Patient education Performs ... clerical functions, all functions of a Medical Assistant, and environmental duties to support team objectives What you will need: Graduation from an accredited Nursing school and program Associate degree in nursing required, BSN preferred. In Grand Rapids if… more
- Fairview Health Services (Minneapolis, MN)
- …and submit complete, accurate and timely clinical documentation on all patients Triage telephone calls from patients and provide appropriate follow-up using ... and communicate effectively with other disciplines, departments, and patients Triage calls from patients, caregivers, physicians, and referral sources related… more
- Geisinger (Scranton, PA)
- …cooperation with nursing, staff physicians and other department staff, may include triage , telephone communication and patient education. Job Duties Assesses and ... Communicates with collaborative physician, patient, PCP and referring staff through telephone or other means of correspondence. Instills confidence in patient acting… more
- Kaiser Permanente (Clackamas, OR)
- …tasks competently and demonstrates operational knowledge of procedures and equipment. Performs triage and telephone advice independently and within scope of the ... focused. Preferred Qualifications: Previous experience with population care/case management, triage and advice. Current or future bachelors degree in nursing… more
- Kaiser Permanente (Clackamas, OR)
- …tasks competently and demonstrates operational knowledge of procedures and equipment. Performs triage and telephone advice independently and within scope of the ... months of hire. Preferred Qualifications Previous experience with population care/case management, triage and advice. Minimum two (2) years of experience within the… more
- Penn Medicine (Philadelphia, PA)
- …within telemedicine/telehealth programs using age & developmentally appropriate tactics. Triage incoming telephone calls and appropriately manage each ... call by obtaining adequate information to make a proper telemedicine/telehealth referral and scheduled teleconsultation when appropriate Schedule appointments, set-up and test equipment for telemedicine/telehealth engagement, reconcile telemedicine/telehealth… more
- UPMC (Wexford, PA)
- …Take incoming calls demonstrating the essential skills documented in the Telephone Courtesy Standards. Understand UPMC 72-hour appointment requirement and work to ... ensure guidelines are met. Appropriately distribute/ triage phone calls to other areas and/or clinical providers (billing, nurse, operations lead, etc.). Treat all… more
- Wayne State University (Detroit, MI)
- …duties): The Specialist in Poison Information provides online and telephone consultation, evaluates possible poisoning, and recommends poison treatment information ... and phone emergencies. Evaluate toxic hazards and initiate appropriate triage , management and referrals to appropriate resources. Document consultations. Provide… more
- Penn Medicine (Philadelphia, PA)
- …the third floor of the Preston Building, which provides the following services: Triage , evaluation and treatment of pregnancy complications occurring from 13 to 42 ... organized work station. Responsible for maintaining pneumatic tube system. Telephone Etiquette: Answering phone calls - introduce self, identify...time of day, ask How may I help you? Telephone transfer - explain the reason for the transfer,… more
- BJC HealthCare (St. Louis, MO)
- …Responsibilities Provides general administrative support for the program. Handles telephone calls from patients and staff; forwards calls requiring ... triage . Performs complete and correct data entry of necessary information. Ensures compliance with regulatory guidelines. Schedules patient visits; works multiple… more
- The Davey Tree Expert Company (Needham, MA)
- …$28- $30 (Based on experience) Job Duties Be the first point of contact and triage the needs of the clients and the office. Field current and prospective client ... of experience in office processes and office administration procedures Outstanding telephone and communication skills Proficient in Microsoft Outlook, Word, and… more
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