- Discover (Riverwoods, IL)
- …Discover. **Job Description:** **What You'll Do** Seeking a Product Owner for the Telephony Automation team, where the focus will be on balancing compliance with ... innovation. This role will involve overseeing the integration of telephony services and the use of those products across...Product Professional is a servant leader and not the manager of team members, has well-rounded job knowledge and… more
- Trinity Health (Syracuse, NY)
- …tools. This role requires a deep understanding of Cisco Call Manager , Cisco CER, and other essential Cisco technologies. **Responsibilities:** + Design, ... manage Cisco Unified Communications solutions. + Maintain and troubleshoot Cisco Call Manager , Cisco CER, Cisco Unity Connection, and Cisco Contact Center. + Utilize… more
- Galileo Financial Technologies, LLC (Sandy, UT)
- …why we work here at https://www.galileo-ft.com/working-at-galileo . The role: As a Telephony Engineer, you will assist in building out a best-in-class communications ... modified flows + Resolve service requests + Liaise with our Technical Account Manager and Genesys Support when issues arise + Handle all technical support questions… more
- Nightwing (MD)
- …markets. Nightwing is seeking a cleared Full-time Technical Instructor SME - Telephony Specialist in support of a DoD contract providing technical equipment training ... Wiring signals functions, equipment, and operation Private Branch Exchange operations, VOIP call manager operations A minimum of 4 years of applied Education and or… more
- Health First (Melbourne, FL)
- …Manager . * Documents services in an appropriate and real time manner utilizing Telephony . * Notifies Case Manager with changes in patient condition. Documents ... with the plan of care established by the Case Manager . *Primary Accountabilities* * Assists the patient with personal...following the plan of care established by the Case Manager . * Performs HHA/CNA skills as taught/directed by the… more
- American Electric Power (Gahanna, OH)
- …Microsoft Teams Voice + 5+ years of experience managing large call manager telephony environments + Strong experience withVoice/VoIP managementtools and ... Microsoft Teams Voice + Advanced knowledge and experience withCisco Unified Call Manager + Strong knowledge and experience with SBC technologies (Oracle) + Strong… more
- Buyerlink (American Fork, UT)
- The Contact Center Operations Manager is the in-house call product expert who is passionate about contact rate optimization. The responsibilities of this role blend ... strategic and analytical skills with technical expertise in all things telephony . From recipe testing to monitoring industry trends, you will plan, develop, and… more
- World Wide Technology (St. Louis, MO)
- …Experience with collaboration tools such as Cisco Jabber and Microsoft Teams, and telephony systems like Cisco Call Manager 12.5 or higher. + Expert-level ... proficiency in MS Excel and other data manipulation tools for sorting, analyzing, and correlating data from multiple sources. + Ability to develop and execute detailed SOPs and documentation for Unified Communications Engineering. + Experience in conducting… more
- PenFed Credit Union (San Antonio, TX)
- …employee; it's about being a part of the PenFed family. PenFed is hiring a Manager , Collections Strategy & Support to work onsite at our San Antonio, Texas service ... center. The Manager of Collection Strategy and Support is responsible for...planning for collection teams to maximize the effectiveness of telephony and dialer systems. + Monitor call trends and… more
- ASM Global (Oakland, CA)
- …people through the unique power of live experiences. Job Summary The IT Manager is responsible for managing and maintaining Oakland Arena and Oakland-Alameda County ... digital signage, scoreboard, ribbon board, cellular and phone systems. The IT Manager reports directly to the SR. Director of Operations. (The Annual Salary… more
- Henry Ford Health System (Detroit, MI)
- …responsible for the administrative operations, complex technical platforms to include telephony , Customer Relationship Management (CRM) and Epic, as well as ... front-line staff understand and are accountable to standards. Utilizes complex telephony and analytics technology to create patient and provider exemplary… more
- Lancaster General Health (Lancaster, PA)
- …direct reports and development & execution of plans to achieve those goals. Manager oversees the development, implementation and support of a wide range of ... telecommunications projects for multiple end user departments. The Unified Communications Manager assists with the preparation of presentations, cost estimates for… more
- Trinity Health (Pontiac, MI)
- …implementation, maintenance and operation of a telecommunications/network infrastructure. Telephony responsibilities include assisting vendors in the implementation ... and/or Technician Infrastructure, configuring automatic call distribution systems, troubleshooting telephony issues and contacting vendors as required, coordinating telephone… more
- Trinity Health (Fort Lauderdale, FL)
- …day-to-day maintenance and operation of a telecommunications/network infrastructure. Telephony responsibilities include cabling; cross connecting cables; moves, adds ... Values in behaviors, practices and decisions. + Responsible for network / telephony infrastructure operations, maintenance, moves, adds and changes. + Responds to… more
- PenFed Credit Union (San Antonio, TX)
- …it's about being a part of the PenFed family. PenFed is hiring a Manager , Collections Transformation to work onsite at our San Antonio, Texas service center. The ... Manager , Collections Transformation will drive business transformation initiatives across...and the optimization of tools used in collections, including telephony , SMS, text, chat, and other communication channels. +… more
- The Whole Person (Kansas City, MO)
- …organization celebrated 40 years in the Greater Kansas City Area TITLE: CDS Case Manager Department: CDS Reports to: CDS Manager Status: FT - Non-Exempt Hours ... staff to train consumers and PCAs on Blue Summit Telephony system as part of the CDS transition from...a typical case load of Consumers as assigned by Manager + Contact each Consumer, at a minimum, once… more
- Amazon (Seattle, WA)
- …and many more. We are looking for an innovative, experienced Sr. Technical Program Manager (TPM) like you to join our mission. You and your team of engineers ... basis. The ideal candidate will have a strong technical background in telephony , be detail-oriented, have excellent problem skills, and be a great communicator.… more
- Charles Schwab (Indianapolis, IN)
- …the finance industry together. This position is for a senior team manager responsible for leadership and oversight of the Client Contact Technology's Platform ... Load Balancing concepts (NLB, F5) + Understand requirements specific to deploying IP telephony across both Cloud, LAN and WAN architectures. + The candidate should… more
- Georgia Systems Operations (Tucker, GA)
- …| Tucker, GA, USA | Salary | Full Time The Telecom and Technical Support Manager role is a unique opportunity to directly support the communications of the largest ... relay, light wave (fiber optics), digital microwave, wireless communications, telephony (PBX, voice-mail, computer- telephony integration, and interactive voice… more
- General Dynamics Information Technology (Springfield, VA)
- …related to the deployment of new collaboration tools like Microsoft Teams, Telephony infrastructure, including Cisco Unified Communications Manager , Cisco Unity ... administration. + Experience with various collaboration tools Microsoft Teams, Call Manager 12.5 or higher, with expert-level proficiency in utilizing Bulk… more
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