- Florida Atlantic University (Boca Raton, FL)
- …employee account. Position Summary: Florida Atlantic University is seeking a Coordinator, Ticket Operations. - Boca Raton, FL. Summary of responsibilities: + Manage ... all Ticket Operations with hiring, training, and supervision of part-time ticket office staff. This includes all policies and procedures regarding public… more
- NuAxis Innovations (Washington, DC)
- …organizations. + Associate all Incident Tickets associated with a Problem Ticket via the parent-child relationship in the lTSM. **_Support-Incident Management:_** ... handling the request cannot resolve the issue, escalate the ticket to the appropriate personnel: + Provide live telephone...any additional information into the ticketing system + Assign ticket priority based on severity level matrix + Provide… more
- Wipfli LLP (Radnor, PA)
- …member of our IT Service Desk team, responsible for managing day-to-day ticket queues, driving continuous improvement, and supporting service desk operations. This ... role enhances operational efficiency, improves ticket quality, and supports team training and documentation efforts. The Service Desk Lead acts as a mentor,… more
- COOLSOFT (Atlanta, GA)
- …skills to help Team Leads to empower groups to self-organize, use ticket tracking tools correctly, reinforce processes, and enhance collaboration while delivering ... leading Scrum events such as daily stand-ups, planning, sprint planning reviews, ticket tracking board clean-up activities, and retrospectives with the intention of… more
- Cognizant (Stanford, CA)
- …inbound and outbound CM shipments, ensuring operational readiness and setup support. Process ticket requests and manage service ticket creation and monitoring in ... collaboration with the Logistics workflow team. Equipment Movement: Support in fulfilling imagery collection equipment movement requests (domestic and international) through the product lifecycle, keeping in mind country-specific regulations. Inventory Audits… more
- Indorama Ventures (Dayton, TX)
- …and recording high-quality information and actions. Additionally, the technician monitors ticket queues, responds promptly to new requests, tracks outstanding calls ... Skilled in Incident, Request, Problem, and Change workflows; ensures precise ticket documentation, impact/urgency assessment, and clear work notes and user… more
- ERP International (Bohemia, NY)
- …and Moblile devices. + Work with clients directly to support and resolve ticket items and infrasturucture issues. + Maintain updates and actions on open assigned ... Desk Support and leadership in an automated setting/ServiceNow preferred. Both ticket management and technial troubleshooting skils required. + Experience developing… more
- Home Depot (Shrewsbury, MA)
- …decisions on concessions, job movement, and customer communication, managing customer care ticket responses, and closing open services in a timely manner; Conducts ... and Core Services team relationships through store events, efficient Care Ticket resolutions, and professional communications; Manages associates to ensure timely… more
- WCG Clinical (Raleigh, NC)
- …related to key client satisfaction, retention, expansion, engagement, general support ticket resolution and help desk satisfaction, and overall client experience net ... metrics are clearly defined and met, including KPIs related to support ticket resolution, help desk satisfaction, and overall client experience scores. **Growth &… more
- FREEMAN (Orlando, FL)
- …desired amount based of show size.nce printed, staples, sorts, and organizes by ticket number. + Distribute printed tickets to warehouse production manager. + Open ... of documents. + File and maintain documents of jobs/shows, organized by date and ticket number, create storage bins for closed shows (up to two months old) and… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …unresolved issues with clear analysis and logs. 7. Balance fast-paced ticket resolution with long-term supportability through documentation, scripting, and adherence ... classified or Special Access Program (SAP) environment. + Demonstrated ability to lead ticket resolution efforts and mentor Tier 1 staff. + Interest in advancing to… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …(20 hours) for the remainder of the internship. Responsibilities: Ticket Management, change management, documentation, note taking, research, customer ... support/service, and requirements gathering. Qualifications: College Junior majoring in Information Technology Field.Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment… more
- Great Escape and Great Escape Lodge (Gansevoort, NY)
- …Exclusive employee parties and events for you and your family * Reciprocal admission ticket program with area theme parks * Pay Range: $ 23.00 - $25.00/hr ... Qualifications: * Basic knowledge of the operational aspects of machinery components. * A valid Driver's License and High School Diploma or valid GED. * A basic set of hand tools. * Ability to work a variety of shifts, including weekends, nights, and holidays.… more
- Ace Hardware Home Services (Tyler, TX)
- …you read through all the requirements related to this role. 22% of Total Ticket and $29-$35 per hour for meetings and training Job Description: *$5,000 sign-on ... bonus* Who we are: C. Woods Plumbing, Heating, Cooling & Electrical is now an Ace Hardware Company ! At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be… more
- Ace Hardware Home Services (Tyler, TX)
- …will require Are you the right candidate for this opportunity 22% of Total Ticket Job Description: Who we are: C. Woods Plumbing, Heating, Cooling & Electrical is ... now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and… more
- Hajoca Corporation (Kalamazoo, MI)
- …* Work with the PCM to establish revenue and margin targets. * Verify the Pick Ticket ship date is the date the material is picked up by the customer, update ... accordingly, and obtain customer signature before releasing material. * Provide customers with reliable information regarding product specifications, pricing, and availability. * Keep the counter area and merchandise displays clean, neat, current, stocked and… more
- NY CREATES (Albany, NY)
- …Priority initiatives. Critical thinking to trace lateral movement via Golden Ticket , Pass-the-Hash, or token theft across hybrid environments. Ability to script ... complex identity transformations (PowerShell, Graph API, Python) for bulk operations and custom connectors. High degree of initiative, dependability, and 24x7 on-call for identity outages or credential compromise incidents. Effective oral & written… more
- RiverWoods Exeter (Exeter, NH)
- …restocks, dish machine temperature logs. Update and maintain GeriMenu resident database and ticket printing. Assist with input of special menus as needed. Plan and ... conduct effective daily pre- meal meetings with diet aides and culinary team prior to service meal periods. Ensure the professional standard for appearance of all personnel at all times ( uniform, personal hygiene and appearance.) Ensure residents' diet orders… more
- NY CREATES (Albany, NY)
- …about systems, network, hardware, and software. Create documentation for Help desk ticket while talking to an employee, users, vendors, business partners, and ... affiliates who report a computer problem. Install, modify, and repair end use peripherals (eg; Desktops, Laptops, Printers, smartphones, and scanners). Install, modify, and repair software and operating system updates on end use devices. Help with the… more
- The Computer Merchant, LTD. (Reston, VA)
- …and video conferencing, among others. * Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user ... base * Break/Fix support for government provided end-user computer devices, such as replacing hard drives or batteries which fail * Installation of specialty software which is not already packaged in SCCM * Removal of devices from the network as directed by… more
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