- Abbtech Professional Resources (Washington, DC)
- …can thrive, keep reading! All work for the team will be tracked in a ticketing system. The ticketing system will be utilized to track performance with negotiated ... * Excellent written and verbal communication skills * Use of an ITSM ticketing system Desired Requirements: * Past experience with Department of Justice components *… more
- Creative Financial Staffing (Westerville, OH)
- …problems Document and track all support requests and resolutions in the ticketing system Set up new computer equipment and perform software installations/upgrades ... Maintain up-to-date knowledge of company systems, applications, and technologies Assist with the creation and maintenance of technical documentation and training materials Escalate complex issues to senior support staff or external vendors as needed… more
- Icon VendorPass and Affiliates (Naperville, IL)
- …orders, engage specialty contractors, and contribute to developing an internal ticketing and asset management system. The coordinator will collaborate with ... documentation, specific and check-in instructions. Assist in implementation of an internal ticketing and asset management system. Monitor the duration of open work… more
- eXcell (New York, NY)
- …Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues Communicates with customers at ... Microsoft Certification Program Certifications, CompTIA Server+, CompTIA Network+ ServiceNow ticketing experience $35.00 - $38.00 per hour Full COVID-19 vaccination… more
- Paladin Consulting, Inc (Richardson, TX)
- …field Systems/Software Proficiencies: PeopleSoft HCM and PeopleSoft Financials, Oracle Cloud, Ticketing Systems, SQL Certifications: Nice to have 3 years of ... be proactive Experience leading efforts and troubleshooting - receiving tickets via ticketing systems and adhoc. Ability and experience developing SQL scripts to… more
- Dexian - DISYS (Pennington, NJ)
- …but not limited to: Windows 10/11, MS Office, iOS (iPad/iPhone), and ticketing systems. Required Skills Internal Employee Technology Support role for a global ... but not limited to: Windows 10/11, MS Office, iOS (iPad/iPhone), and ticketing systems. Desired Skills Technology Call Center and or Customer Service experience… more
- Creative Financial Staffing (Grand Rapids, MI)
- …Experience within a Help Desk or Technical support role utilizing a ticketing system and monitoring tools. Experience with Office 365 Administration Portal, Active ... Directory administration, and using Ticketing Systems or Remote Monitoring Management (RMM) tools like ConnectWise or similar. Familiarity with Firewalls, VLANs and… more
- Creative Financial Staffing (Grandville, MI)
- …Experience within a Help Desk or Technical support role utilizing a ticketing system and monitoring tools. Experience with Office 365 Administration Portal, Active ... Directory administration, and using Ticketing Systems or Remote Monitoring Management (RMM) tools like ConnectWise or similar. Familiarity with Firewalls, VLANs and… more
- Piedmont Airlines, Inc (Philadelphia, PA)
- …will have two years of airline experience, preferably encompassing all functions ( ticketing , gate, ramp). This position will report to Department Manager, Team ... complianceTwo (2) years of airline experience, preferably all functions ( ticketing , gate, ramp)Outstanding organizational skills and ability to multi-taskProven… more
- JobsRUs (Jersey City, NJ)
- …met and incident and request tickets are updated accordingly within the ticketing system Provides support for software, hardware and networking support for desktops, ... delivery transactionEnsures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system more
- WSFS Bank (Philadelphia, PA)
- …challenges with hardware, software and application issues in a ticketing systemMaintain ticket updates for all reported incidentsEffectively determine priorities ... Office applications: Excel, PowerPoint, WordCompTIAA A+ CertificationDemonstrated experience with ticketing systemsUnderstanding of security practices including physical, internet, and… more
- DivIHN Integration Inc (San Diego, CA)
- …out for accommodation. Prepare monthly and biweekly leave reports. Use of ServiceNow ticketing system to manage leave cases along with Workday, ADP, and third-party ... absence, and help with the leave reporting, they will be utilizing service now ticketing or ADP systems knowledge. They should possess basic knowledge of benefits so… more
- Carolina Theatre of Durham (Durham, NC)
- …written, oral, and organizational skills * Systems: Quickbooks Online, Bill.com, Showare Ticketing , DonorPerfect, MobilBytes (POS tool) * Excel - don't need to write ... code but you must be comfortable using excel for analysis and reporting, data visualization, pivot tables, and x-lookups. * Curious, eager to learn and investigate issues - continuous improvement means change and adapting to change. * Team Player - stuff… more
- Novo Nordisk Inc. (Boulder, CO)
- …in troubleshooting situations Understanding of remote support and help desk ticketing systems Preferred experience includes: Experience in a biotechnology, life ... sciences, or clinical IT systems analyst or computer programmer role Experience with IT structures in a laboratory based setting and experience supporting research staff Demonstrated ability to work independently, generally unsupervised, in teams, and with… more
- Dexian - DISYS (Erlanger, KY)
- …processes and procedures for Global firewall and proxy change requests. * Use ticketing system for documenting and processing requests and incidents in which Global ... Information and Cyber Security (GICS) are involved. * Use existing tools and procedures to verify IT infrastructure and applications are compliant to IT Policy; apply network & server administration skills and knowledge to guide system level administrators in… more
- Computer World Services (CWS)Corporation (Washington, DC)
- …machine learning capabilities. The analyst should have basic experience in ticketing workflow, understanding of Endpoint Detection and Response (EDR) and endpoint ... data investigations, security investigation, and other security tool alerting workflow and pivoting. This role is expected to contribute to maturing the overall IR and security capability. Key Tasks and Responsibilities * Assess cybersecurity incidents to… more
- George Washington University (Washington, DC)
- …review using command-line tools such as Git, and participating in ticketing , branching, pull-request, review, and approval workflows. Diverse technical experience ... beyond Drupal. Experience integrating API-based data services into a Drupal site, including experience with data representations such as JSON and XML. Experience managing MySQL databases; configuring Apache, and SSL; and writing shell scripts. Experience… more
- Fidelity TalentSource LLC (Albuquerque, NM)
- …with timely and accurate execution of support requests via our ticketing and tracking systems. Following guidelines to reporting and escalation procedures. ... Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects. Working in conjunction with technical and non-technical personnel to optimally navigate the requests.… more
- Butler Aerospace and Defense (South Floral Park, NY)
- …equipment and associated logging of that equipment. * Utilize main application for Work Ticketing to create and update tickets for all types of tasking * Interfacing ... with shipping vendors as needed * Procurement activities for ordering parts and equipment * Inventory tracking via our Costpoint system * Work with HQ on yearly inventory audit * Coordinating with vendors for repairs and calibrations to test equipment * Assist… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …in a team setting.Attention to detail.High degree of patience.Experience Help Desk ticketing systems such as Remedy and HeatExperience using remote tools to resolve ... user issues, such as SCCM and Remote DesktopUnderstanding of ITIL methodologies such as Incident and Problem ManagementMCP,MCDST,A+,Network+,HDI Support Center/Desktop Support AnalystITIL Foundations V3 or V4MS Office certificationsExperience in the DOD… more
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