- Warner Bros. Discovery (Atlanta, GA)
- …and adapt to new technologies and tools **Required Skills:** + 3+ years of experience handling Tier 1 application support + 2-3 years of experience with ... Support Analyst - Vendor Management System, you will support application and ongoing maintenance and optimization...and dynamic environment. **Responsibilities** : + Manage and process Tier 1 support tickets and… more
- CACI International (San Antonio, TX)
- …The primary responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on ... Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type:… more
- Fiserv (Alpharetta, GA)
- …make an impact on a global scale, come make a difference at Fiserv. **Job Title** Tier 1 Support Lead **About the team:** The Enterprise Biller & Receivables ... the Merchant Solutions division of Fiserv. **What a great Tier 1 Support Lead does:**...and elevating tier 2 tickets to the application support and DevOps teams responsible for… more
- Sioux City Community School District (Sioux City, IA)
- …in a feeder system to support student learning and teacher practice. The Tier 1 Coordinator will focus on individual and group professional learning that ... the goals of this position, the Tier 1 Coordinator will provide personalized support that...Sioux City, IA 51101, ###, ###@live.siouxcityschools.com. Inquiries about the application of Title IX and its regulations to the… more
- ManTech (Baltimore, MD)
- …provide tasks and services to operate a 24 x 7 Service Desk Operation. You will lead a Tier 1 support team who will serve as the single point of contact to ... 3,800 users and extremely large amounts of email requests. Tier 1 support shall handle...Mobile Support , Asset Management, Training Team, A/V Support , Application Services, etc.) while adhering to… more
- ManTech (Glen Burnie, MD)
- …services to operate a 24 x 7 Service Desk Operation. You will be the lead expert for a Tier 1 support team who will serve as the single point of contact to ... 3,800 users and extremely large amounts of email requests. Tier 1 support shall handle...Mobile Support , Asset Management, Training Team, A/V Support , Application Services, etc.) while adhering to… more
- Jabra (Lowell, MA)
- **Role:** Responsible for resolving technical escalations from Tier 1 support , consulting with the Tier 3 support team on tickets, and escalating ... stakeholders. **Key responsibilities:** + Resolve technical issues escalated by Tier 1 Support + Reproduce,...for a job opening or to submit an online application , please e-mail ###@jabra.com or call ###. This email… more
- Sutherland Global Services (New York, NY)
- Sutherland is seeking an organized and technical person to join us as a Remote Tier 1 Technical Support Consultant. If you are looking to build a fulfilling ... help us succeed, we want to work with you! Tier 1 Technical Support Consultant...a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR… more
- Randstad US (Leawood, KS)
- …customer-facing support role, having responsibility to act as escalated technical application /customer support . The Tier 2 Customer Support ... to facilitate providing application problem management & support . The Tier 2 Customer Support...assistance and represent business unit during incident management for Tier 1 system outages or issues with… more
- State of Minnesota (Minneapolis, MN)
- …support . Duties will include: + Develop and conduct a comprehensive evaluation for the Tier 1 (Core) level of support provided to districts, charter ... **Working Title: COMPASS Tier 1 Evaluator - Education Consultant...data literacy, use, analysis, and program evaluation efforts; + Support evaluation efforts for the Tier 3… more
- Centre Technologies (Houston, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... Services, etc.) + Understanding of basic network concepts + Understanding of application , desktop, and server virtualization + Understanding of Desktop Deployment /… more
- Centre Technologies (San Antonio, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... Services, etc.) + Understanding of basic network concepts + Understanding of application , desktop, and server virtualization + Understanding of Desktop Deployment /… more
- Leidos (Baltimore, MD)
- … Support team to address executive user issues and requests as necessary. + Coach Tier 1 agents on how to recognize and categorize issues based on what the ... fashion. **Primary Responsibilities** Under the direction of the Customer Support ( Tier 2) Lead, you will be...users in the future. + Continuously provide feedback on Tier 1 / Tier 2 knowledge… more
- Randstad US (Leawood, KS)
- …issues + Create procedural documentation for new or existing products + Provide escalated Tier 2 application (LMS) support for reported outages, latency, or ... tier 2 tech support . + leawood ,...assistance and represent business unit during incident management for Tier 1 system outages or issues with major… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID: 2910...systems * Working knowledge of web page design and support . Entry level salary range is $22.73 - $25.82 per ... Helena Public Schools has an immediate opening for a Tier I Help Desk Technician. At Helena Public Schools,...work as part of a team of 13 serving 1 ,000 employees across 18 campuses in Helena. Some of… more
- TEKsystems (Anchorage, AK)
- …client. This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first- ... TEKsystems is seeking 1 End User Helpdesk Support Technician...fashion. + Work effectively with vendors of hardware and application software during problem resolution. + Troubleshoot servers, common… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist, Senior- Tier 1 ** to join our team in Glen Burnie, MD. This ... call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset...Mobile Support , Asset Management, Training Team, A/V Support , Application Services, etc.) while adhering to… more
- Insight Global (Boston, MA)
- …Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support ( 1 -2+ years) - Proven expertise with positive customer service skills ... Service Desk Analysts to join their 365, 24x7 Level 1 Service Desk for roughly 3000+ end users. This...week. This role will primarily focus on 1st level support , and then each field office has their own… more
- TEKsystems (Kansas City, MO)
- …Technical Assistance Center professionals to include provide Tier 1 and Tier 2 staff in support of mission critical systems working 24x7x365 over ... and communications between the MCEITS Operations processes, personnel and procedures, the EIS Tier II and III support personnel, the EIS Project Management… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking a Cyber Tier 1 Shift Lead to join our team on a highly visible cyber security single-award IDIQ vehicle that provides Network ... Operations Security Center (NOSC) support , cyber analysis, application development, and a 24x7x365 support staff. The DHS NOSC has primary responsibility for… more
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