- Butler Aerospace and Defense (Lewisburg, TN)
- Customer Service Rep (60wpm)Location: Lewisburg, TN (37091)Job...department * Customer inquiries are triaged by Tier 1 and transferred to the Tier ... are also responsible for triage and assistance of internal customer requests. Identify if a customer need...met or will it require a case transfer to Tier 2.Specific Responsibilities for this position may include:- Answer… more
- Russell Tobin & Associates (Norcross, GA)
- What are we looking for in our Customer Service Specialist? Russell Tobin's client, an Italian Eyewear conglomerate company is hiring a Customer Service ... on customer inquiries. Supervision ranges from close to general. Provide quality customer service by answering outbound customer calls and/or emails and… more
- Fidelity TalentSource LLC (Durham, NC)
- …your next temporary role at Fidelity Investments. We are currently sourcing for a Customer Service Research Assistant to work in Durham, NC or Westlake, TX! ... some secondary tasks may be to assist in providing tier 1 technical support for charities, and...degree preferred, or equivalent work experience Some experience in customer service case management Personal computer proficiency… more
- Percepta (Melbourne, FL)
- …the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for ... Day, You'llAnswer phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident detailed documentation in… more
- Butler Aerospace and Defense (East Syracuse, NY)
- …us refer customers to the appropriate department * Customer complaints are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are ... We serve all of North America, including Canada. Our customer base are end users of our equipment. We...connected with a dealer that can provide sales or service we will warm transfer to a dealer *… more
- Teijin Automotive Technologies (Detroit, MI)
- Teijin Automotive Technologies is an innovative and full- service Tier One supplier with a global presence and emphasis in development for lightweight ... experience in a quality role within the automotive industry, preferably with a Tier 1 supplier.Bachelor's degree in Engineering, Quality Management, or .… more
- Select Water Solutions (Cambridge, OH)
- …Unit: Operational TechnologyReports to: Operations ManagerTravel Requirement: Yes Top Tier Benefits\u3000Medical, dental, vision, coverage in addition to life and ... Description Select's Automation Technician will support the Water Transfer service line. The Water Transfer service line...hose and underground pipeline systems from water sources to customer frac jobs. The work of Automation Technician's is… more
- Beacon Hill (Atlanta, GA)
- …Relations SpecialistFully remote, 25/hour +, contract to hire.RESPONSIBILITIES* Handle escalated queries from tier 1 and 2* Tier 3 ER case management ... plus* Demonstrated experience of, and focus on, proactively managing customer relationships* Must possess demonstrated understanding of continuous performance… more
- Rose International (Kansas City, MO)
- …experience monitoring networking environments to ensure a consistently high level of service at all times. Qualifications: Candidate will require basic knowledge of ... areas in the OCC (Unix, Mainframe, Production Control, Debit, Network) and is proficient in 1 of the 5 OCC expertise areas. Is a subject matter expert in 1… more
- Lennar Homes (Miami, FL)
- …their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service , giving back to the communities in which we ... opportunities, tailoring solutions to accommodate local regulations and specificities.Leads the HR Operations Tier 1 and 2 teams and cultivate an environment of… more
- The George Washington University (Washington, DC)
- …other departmental staff. Demonstrate excellent English language skills and exceptional customer service skills preferred. Hiring Range $43,811.26 - $67,889.82 ... highly-ranked programs in the health and biomedical sciences. With dozens of top- tier residency programs, SMHS is a competitive and esteemed destination for medical… more
- Metasys Technologies, Inc. (Arlington, VA)
- …(Android and Apple). Familiarity with AV equipment (preferred). Excellent communication and customer service skills. Ability to self-educate on new technical ... Mon - Fri (8 am - 5 pm with 1 hour lunch)Provide technical support via phone, email, and...manage support requests through ServiceNow.Responsibilities: Respond to and resolve customer support requests for hardware and software issues. Set… more
- Fidelity TalentSource LLC (Merrimack, NH)
- …the industry. We welcome individuals from all backgrounds, including technology and customer service , to fill assignments across Fidelity's US-based regional and ... NH. The Team Fidelity's Fixed Income Division manages over 1 .2 trillion dollars and continues to see strong inflows...orientation approach You are comfortable deploying Java based middle tier services to AWS The Value You Deliver You… more
- Select Water Solutions (Lore City, OH)
- …week).May travel up to 5% for training and meetings.Commitment to customer service and ability to work in team-oriented environment. 1 + year of office ... Non-ExemptBusiness Unit: DisposalsReports to: Operations ManagerTravel Requirement: No Top Tier Benefits\u3000Medical, dental, vision, coverage in addition to life… more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... Eligo Energy is seeking a Customer Service Representative who wants to...electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive… more
- HCA Healthcare (Nashville, TN)
- …role:** + You will oversee and direct operations for Tier 1 and Tier 2 customer service representatives and supervisors + You will ensure call ... Qualifications** The HR Service Center (HRSC) Director is responsible for ensuring Tier 1 and Tier 2 HR service representative tasks (eg, answering… more
- Trinity Health (Livonia, MI)
- …the development of content, strategy and operations for the knowledge base, direct access / self- service and Tier 1 (HR call center and electronic inquiry) ... case management tools, recommend / implement enhancements to support customer service level improvements. 19. Oversees an...and operations for the knowledge base, direct access / self- service and Tier 1 (HR… more
- CACI International (Washington, DC)
- Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Analyst to support a 24x7x365...customer facing position that requires significant experience in customer service and the ability to remain… more
- Red River (Chantilly, VA)
- … 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is primarily responsible for working on a ... and developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email Administration… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer . This position will be ... be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and staff to… more
