- Bosch (Londonderry, NH)
- …immediate customer concerns, and participate in initiatives for continuous improvement. + Assist Tier 1 Customer Service with escalated requests for ... learn how we work #LikeABosch! **Job Description** **Job Duties & Responsibilities:** The Customer Service Specialist provides Tier 2 Customer Service… more
- AGCO Corporation (Westminster, CO)
- …interact with Precision Agriculture and GPS systems. **Your Impact** + Provide fast and efficient Tier 1 customer service to business partners, dealers ... certificate in engineering, agriculture, agriculture business, or a related field. + Customer service experience or experience in a customer -facing role. +… more
- MyFlorida (Tallahassee, FL)
- …and Content Management Systems. + Serve as back-up to the AskTRIRIGA help desk to provide Tier 1 customer service to TRIRIGA users. Training and Support: ... documentation, improve existing documentation, provide technical recommendations and testing, and provide customer service to meet user needs. Create and Improve… more
- HCA Healthcare (Nashville, TN)
- …role:** + You will oversee and direct operations for Tier 1 and Tier 2 customer service representatives and supervisors + You will ensure call ... Qualifications** The HR Service Center (HRSC) Director is responsible for ensuring Tier 1 and Tier 2 HR service representative tasks (eg, answering… more
- ManTech (Baltimore, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented ** Service Desk Manager - Tier 1 ** to join our team ... include, but are not limited to:** + Manage the Tier 1 Service Desk Team...requesting customer assistance. + Meet or exceed customer Service Level Agreements (SLA). + Maintaining… more
- ManTech (Glen Burnie, MD)
- …**Responsibilities include but are not limited to:** + Overseeing the performance of the Tier 1 service desk operations + Providing phone, email, chat, ... ManTech is seeking a motivated, career and customer -oriented **Lead Service Desk Support Specialist - Tier 1 ** to join our team supporting a large U.… more
- Trinity Health (Livonia, MI)
- …the development of content, strategy and operations for the knowledge base, direct access / self- service and Tier 1 (HR call center and electronic inquiry) ... case management tools, recommend / implement enhancements to support customer service level improvements. 19. Oversees an...and operations for the knowledge base, direct access / self- service and Tier 1 (HR… more
- Red River (Chantilly, VA)
- We are looking for a Tier 1 Technician with an active...management practices. + Act as a mentor to Level 1 Customer Service Representatives. + ... Secret clearance to join our growing team! The Tier 1 Technician is primarily responsible for...developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email… more
- Fiserv (Alpharetta, GA)
- …support for first-touch client servicing. In this role you will: + Build our tier 1 client service program, including platform design, success metrics, ... an impact on a global scale, come make a difference at Fiserv. **Job Title** Tier 1 Support Lead **About the team:** The Enterprise Biller & Receivables… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer . This position will be ... be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and staff to… more
- Randstad US (Leawood, KS)
- …needed. ? Provide technical assistance and represent business unit during incident management for Tier 1 system outages or issues with major impact to the ... management and process change implementation ? Minimum 2 years customer service experience ? Customer ...assistance and represent business unit during incident management for Tier 1 system outages or issues with… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented ** Service Desk Specialist, Senior- Tier 1 ** to join our team ... in Glen Burnie, MD. This position supports a 24/7/365 service center and typically supports either a 6:00am -...or exceeding KPI requirements. + Assigning tickets received from customer self-submission and from other OCIO teams. + Contributing… more
- COMSO, Inc (Fort Meade, MD)
- …Document and communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests received via phone, email, ... - 2200) Help Desk support as defined by first response/ Tier 1 support. + Work with a... support. + Work with a small team providing service availability monitoring and help desk support for internet-like… more
- Robert Half Technology (Kansas City, MO)
- …through JIRA Service Management (Atlassian) Ticketing system. * Provide Tier 1 technical support, including basic troubleshooting, hardware troubleshooting, ... located in KANSAS CITY, Missouri. The role of a Tier 1 Technical Support | Helpdesk is...independently and as part of a team * Strong customer service skills and a professional demeanor… more
- Insight Global (Boston, MA)
- …or Technical Support ( 1 -2+ years) - Proven expertise with positive customer service skills and communication skills - onsite technical support experience ... Desk Analysts to join their 365, 24x7 Level 1 Service Desk for roughly 3000+ end...or 9am -5PM. We are seeking folks who are customer service -oriented, high energy, professional, and eager… more
- Motion Recruitment Partners (Irving, TX)
- Tier 1 IT Support Specialist Irving, Texas **Onsite** Contract $27/hr - $28/hr A large tier financial company is seeking a Tier 1 IT Support ... basis. For this position they are looking for a Tier 1 Support Specialist having experience with...relevant experience is necessary. In addition to having excellent customer service skills and communication with end… more
- CACI International (St. Louis, MO)
- Cyber Security Operations Specialist I/ Tier 1 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee ... the Cyber Security Operations Specialist, you will provide CSOC Tier 1 services, which is 24x7x365 coordination...of indicators, time opened at each step, trending statistics, service availability, system utilization, etc.); * Provide input to… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. ... hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help...business needs. * Must be committed to providing exceptional customer service . * Must have a strong… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- SATCOM Tier 1 Helpdesk Technician Aberdeen Proving Ground, MD (http://maps.google.com/maps?q=6175+Guardian+Gateway+Aberdeen+Proving+Ground+MD+USA+21005) Job Type ... to be! We are currently hiring for a dynamic and experienced SATCOM Tier 1 Helpdesk Technician. Clearance:Active DoD Secret Clearance Work Schedule:Onsite,… more