- ManTech (Glen Burnie, MD)
- …seeking a motivated, career and customer -oriented **Lead Service Desk Support Specialist - Tier 1 ** to join our team supporting a large U. S. Government ... Operation. You will be the lead expert for a Tier 1 support team who will serve...calls and respond to emails and chats to troubleshoot customer issues, to support the 3,800 users and extremely… more
- TEKsystems (Round Rock, TX)
- …to troubleshoot or put in a work order. As a Technical Service Representative - Level 1 , you will provide tier 1 support in a fast-paced communication center ... cannot be resolved, you will escalate to the next tier of support or arrange dates, times and access...Customer service, Technical support, Help desk support, Support, Customer support, Call center, Nest, alarm system software… more
- Chenega Corporation (Arlington, VA)
- …IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret ... Tier 1 Help Desk Analyst Arlington,...mainframe applications or hardware. + Interact with network services, software systems engineering, and/or applications development to restore service… more
- Red River (Chantilly, VA)
- Job Description We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is ... + Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble shooting Standards Operating… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Salary: $55,000.00 - 58,000.00 ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software … more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. ... the network and telecommunications environments * Assist in managing software and workstation image, including the use of image...hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help… more
- ManTech (Glen Burnie, MD)
- …ManTech is seeking a motivated, career and customer -oriented **Service Desk Specialist, Senior- Tier 1 ** to join our team in Glen Burnie, MD. This position ... + Responsible for providing support to end-user community on difficult hardware, software and network related problems, questions, and use. + May provide training… more
- TEKsystems (Anchorage, AK)
- …This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first- tier ... External Job Description TEKsystems is seeking 1 End User Helpdesk Support Technician for our...diagnosis using documented processes and available tools. + Ensure customer incidents and service requests are handled in a… more
- ManTech (Glen Burnie, MD)
- …is seeking a motivated, career and customer -oriented **Service Desk Specialist Journeyman- Tier 1 ** to join our team in Glen Burnie, MD. This position ... to:** + Responsible for providing support to end-user community on hardware, software and network related problems, questions, and use. + Provides resolutions to… more
- System One (Arlington, VA)
- ALTA IT has a Long-Term Contract position open for a Help Desk Analyst ( Tier 1 ). Arlington, VA (100% ONSITE) US Citizenship or Green Card Required Technology ... Service is looking to hire a Tier - 1 Help Desk Analyst to respond to...Tier 2 as needed, as well as set customer expectations for follow-up (ie when to expect a… more
- Motion Recruitment Partners (Grand Prairie, TX)
- Tier 1 IT Support Specialist Grand...Experience + High School Degree or equivalent required. + 1 -year customer service experience in a call ... looking for someone that loves technology and has good customer service skills. You will be working with people...help troubleshooting technical issues with their computer. As a Tier 1 Technical Support Representative you will… more
- SKC Communication Products LLC (NC)
- …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for videoconferencing and...support for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3.… more
- Koniag Government Services (Durham, NC)
- …for hardware and software , + Open a call ticket for every customer contact and determine and document scope, impact, and priority; resolve, or escalate to ... Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to...Public Trust clearance to support **TGS** and our government customer in Durham, NC. We offer competitive compensation and… more
- Fusus (Peachtree Corners, GA)
- …venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an expert on the Fusus solution, ... team to assist with the geospatial set up of customer locations Respond to inbound Customer support...Generous Leave Policy Why Fusus? Fusus isn't just another software company - the work we do here actually… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * * The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes the design,… more
- Motion Recruitment Partners (Temple, GA)
- IT Permission Support with Tier 1 Helpdesk Temple, Georgia **Onsite** Contract $20/hr - $25/hr As an IT Helpdesk Analyst, you will serve as the first point of ... protocols. + Provide guidance on the use of various software applications and tools. + Collaborate with senior IT...written communication skills. + Strong problem-solving skills and a customer -focused attitude. + Ability to work well in a… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's...support, resolving the most complex issues related to hardware, software , and network systems. + Escalated Ticket Management: Handle… more
- CACI International (San Antonio, TX)
- …is to provide advanced software /systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. Tier ... Tier 2 Cerner Application Support Analyst Job Category:...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the ... and chat, addressing a wide range of hardware and software issues. + Ticket Management: Log, prioritize, and track...not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role… more
- ManTech (Washington, DC)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Service Desk Manager - Tier 3** to join our team. ... based out of Washington, DC. As a manager of Tier 3 services will provide third level escalation support...software requests from end users and communicate with customer with continuous standard operational procedure updates regularly. +… more