- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job Type Full-time Description If you are looking for an… more
- Chenega Corporation (Arlington, VA)
- …IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret ... Tier 1 Help Desk Analyst Arlington,...mainframe applications or hardware. + Interact with network services, software systems engineering, and/or applications development to restore service… more
- Red River (Chantilly, VA)
- Job Description We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is ... + Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble shooting Standards Operating… more
- GovCIO (Lackland AFB, TX)
- …updates. + Triage customer concerns. + Address user Tier 1 tickets regarding hardware moves, software installation, and peripheral network device ... installs. + Maintain an excellent level of customer service, major tickets being started within 8 business...operating procedures (SOP). + Troubleshoot, diagnose, and repair of Tier 1 network-related problems. + Resolve issues… more
- Emerson (Detroit, MI)
- **Strategic OEM/ Tier 1 Account Manager - Detroit, MI** As an NI **Strategic OEM/ Tier 1 Account Manager (AM) - Detroit, MI** , you represent a respected ... industry brand with highly differentiated products and extensive customer support capabilities. In this role you will grow your eye for business and strategic sales… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. ... the network and telecommunications environments * Assist in managing software and workstation image, including the use of image...hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help… more
- U-Haul (Phoenix, AZ)
- …to work within these hours. Position Overview: Under the direction of the Manager, Tier 1 Application Support are responsible for providing support, via phone ... looking for a role that challenges you to provide customer service and technical product support to consumers in...+ Saturday (7:00AM - 3:00PM) + Sunday (6:00AM - 1 :00PM) + Candidates must be flexible with their availability… more
- SKC Communication Products LLC (Dallas, TX)
- …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for videoconferencing and...support for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3.… more
- Koniag Government Services (Baltimore, MD)
- …for hardware and software , + Open a call ticket for every customer contact and determine and document scope, impact, and priority; resolve, or escalate to ... Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to...Public Trust clearance to support **TGS** and our government customer in Baltimore, MD. We offer competitive compensation and… more
- Fusus (Peachtree Corners, GA)
- …venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an expert on the Fusus solution, ... team to assist with the geospatial set up of customer locations Respond to inbound Customer support...Generous Leave Policy Why Fusus? Fusus isn't just another software company - the work we do here actually… more
- IBM (Rocket Center, WV)
- …with technical issues, you'll love your career at IBM. Your Role and Responsibilities The Tier 1 Help Desk Analyst will work in a fast-paced Call Center ... partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Opportunity:** The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes… more
- ManpowerGroup (WI)
- …a leader in the Financial Software Industry! The HR Advisor will provide Tier 1 HR Generalist support to our RPO client employees across North America. ... to influence improvement in programs and offerings based on voice of customer and customer experience. * Coach end users through use of HR technology systems… more
- Allied Universal (Fullerton, CA)
- …3rd party integrations (Intrusion, Intercom, IP Video). + Prepare documentation for Tier 3 services rendered. (All requirements are software and hardware ... AMAG Technology, an Allied Universal(R) Company, is hiring a Tier 3 Technical Support Engineer. A Tier ...to resolve complex and unique technological issues involving AMAG software and hardware's interface with video equipment from various… more
- IBM (Rocket Center, WV)
- …team. This role involves resolving software issues and collaborating with Tier 1 support to ensure the effective resolution of application-related tickets ... support for software -related issues, working closely with Tier 1 to identify and resolve application...diagnose and resolve technical issues. + Above-average communication and customer service skills, with a strong focus on user… more
- CACI International (San Antonio, TX)
- …is to provide advanced software /systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. Tier ... Tier 2 Cerner Application Support Analyst Job Category:...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- NuAxis Innovations (Kansas City, MO)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... ** Tier II Service Desk Specialist** Location **Kansas City, MO** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We're going places, hop on board.** **Our… more
- TekSynap (Silver Spring, MD)
- …+ Tickets are created, modified and closed in ServiceNow; problems/requests that cannot be resolved by Tier 1 are escalated to Tier 2 and Tier 3. ... experience with the FDA Environment. + Possess proven excellent customer service skills and call tracking/problem management software...days of hire) **Overview** We are seeking a Deskside Tier 2 Technician to join our team supporting the… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... experience troubleshooting a variety of software and hardware issues including issues with Windows, Mac,...Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as… more
- General Dynamics Information Technology (North Liberty, NC)
- …Family:** Systems Administration **Skills:** Backup and Recovery ( Software ),Operating Systems (OS), Software Updates,Troubleshooting,Virtual Environments ... Senior **Job Description:** Transform technology into opportunity as a Tier II System Administrator with GDIT. A career in...cohesive service desk team that performs all aspects of customer service and maintenance of existing systems to ensure… more