- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...issues related to broadband IP communication via satellite transmission; support complex systems installations and startup at customer… more
- Federal Reserve Bank (Cleveland, OH)
- …the relationships between the Audit community and the ASO. **Essential Accountabilities** + Provides tier 1 customer support via telephone, email, text ... that enhance the customer experience. Provides timely, high quality customer support across multiple ASO-provided products and services. Requires an… more
- Department of Defense Education Activity (Camp Lejeune, NC)
- …and other IT matters. Oversee the operations and activities of Tier 1 Level Customer Support . Communicates the organization's overall strategic plan ... of Defense Education Activity (DoDEA), Information Technology Division, Global Customer Support Services Branch, Lejeune Section located...filled from this announcement. Be advised that effective Jan. 1 2018, under the Tax Cuts and Jobs Act,… more
- Siemens Digital Industries Software (Boston, MA)
- … experience. + Work closely with Tier 1 and Tier 2 Customer Support teams, facilitating knowledge sharing and expediting ticket resolution. + Serve ... Support team. This role is crucial in delivering top- tier customer success by providing advanced troubleshooting,...issues escalated to the final tier of Support . As a bridge between Customer … more
- Penn State Health (Hershey, PA)
- …of transactional requests/employee data updates within the Global HR system. This position will provide tier 1 customer support for any inquiries related ... Health Corporation** **Location:** US:PA: Hershey **Work Type:** Full Time **FTE:** 1 .00 **Shift:** Day **Hours:** 8:00a - 4:30p **Recruiter Contact:** Nicole Cox… more
- Skyworks (San Jose, CA)
- …of C++ and Python for PXIe and ET bench and Auto test bench setting is plus. * Tier 1 customer support experience is a plus #LI-MS1 The typical base ... to device and system level requirements * Phone level application design support for compliance to industry standards and customer production robustness… more
- Skyworks (San Jose, CA)
- …skills of C++ and Python for PXIe and ET bench and Auto test bench setting is plus. + Tier 1 customer support experience is a plus The typical base pay ... to device and system level requirements. + Phone level application design support for compliance to industry standards and customer production robustness.… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer -oriented **Lead Service Desk Support Specialist - Tier 1 ** to join our team supporting a ... Operation. You will be the lead expert for a Tier 1 support team who...calls and respond to emails and chats to troubleshoot customer issues, to support the 3,800 users… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, ... hold a minimum of 3 years of experience in Tier 1 Support , Technical ...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Motion Recruitment Partners (Irving, TX)
- …their team on a contract to hire basis. For this position they are looking for a Tier 1 Support Specialist having experience with general user support ... Tier 1 IT Support ... Tier 1 IT Support Specialist Irving, Texas...The position will be end user facing so excellent customer service skills and communication is desired. This is… more
- Jabra (Lowell, MA)
- **Role:** Responsible for resolving technical escalations from Tier 1 support , consulting with the Tier 3 support team on tickets, and escalating ... stakeholders. **Key responsibilities:** + Resolve technical issues escalated by Tier 1 Support + Reproduce,...of contact for customers/stakeholders while that ticket remains in Tier 2 + Ensure that the customer … more
- Access Dubuque (Dubuque, IA)
- Tier 1 Tech Support **DigiFarm VBN** 3 Positions ID: REQ1000 Posted On 08/30/2024 **Job Overview** Tier 1 Tech Support Provide phone support ... and have a willingness to learn and grow within the industry. Prior tech support or agricultural knowledge is preferred. Position is full time on site in Monticello,… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …of technical issues for customer via chat, email, and deskside support . Supporting Tier 1 on-site installation, implementation, maintenance, ... **Description:** GDIT is looking for a Tier 1 Service Desk Technician to provide technical support...**Roles and Responsibility:** Delivering excellent customer service and quick resolution… more
- Chenega Corporation (Arlington, VA)
- …the smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or ... Support , Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA...the change management process; represent the interests of the customer when assessing risk and impact. + May provide… more
- MindPoint Group (Washington, DC)
- …of processes and procedures of the SOC + Provide guidance and mentorship to Tier 1 SOC Analysts to enhance their skills and capabilities **Required:** + ... Incident Response Analyst Shift 1 ( Tier 2) **Department:** SOC **Location:**...Group is searching for a **Incident Response Analyst** to support weekend shift activities. We believe our Security Operations… more
- SKC Communication Products LLC (NC)
- …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for... for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3.… more
- Galileo Financial Technologies, LLC (Sandy, UT)
- …here at https://www.galileo-ft.com/working-at-galileo . Erin: 5079234003 About the role As a Client Technical Support Tier 1 Support Specialist you will ... of contributing to operational success What you'll need: + 1 -2 years general customer service experience +...+ 2+ years in a business to business Technical Support role preferred + Experience in resolving technical issues… more
- CACI International (St. Louis, MO)
- Cyber Security Operations Specialist I/ Tier 1 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee ... the Cyber Security Operations Specialist, you will provide CSOC Tier 1 services, which is 24x7x365 coordination...contract services to systematically reconstruct aft er ti er 1 analysis; * Provide custom metrics to support… more
- Leidos (Norfolk, VA)
- **Description** **Job Description** **Primary Responsibilities:** As a Service Desk Tier 1 Technical Lead, you will: + Provide agent mentoring, provide, and ... feedback on ticket creation, process adherence, documentation, and/or overall customer support + Mentor T1 agents to...agents through monitoring Teams and AWS chat. + Provide Tier 1 agents observational feedback (OBS) on… more
- Red River (Chantilly, VA)
- Job Description We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is ... customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble...tier alignment + Provide after hours on call support as required + Other business duties as assigned… more
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