- Tech Providers Inc (Atlanta, GA)
- …Program CoordinatorLocation: 100% RemoteExpected Duration of Project: 12+ month contract Job Requirements: Tier 1 customer support and optimization ... strategy with the Digital Shelf Manager. Support Digital Shelf activities through platform management... Digital Shelf activities through platform management and technical support . Support the enhancement and creation of… more
- DirtFish (Snoqualmie, WA)
- Job Title: Course Technician - Tier 1Hours: FT Wage: $19 to start / Review after 90 daysReports to: Course Operations ManagerJob Description: The Course Technician ... experience consistent for our students and instructors. Responsibilities are as follows: Support Instruction Department with course set up and safe operation of… more
- Lennar Mortgage (Miami, FL)
- …according to established procedures. - Collaborate with Tier 1 and Tier 2 analysts to provide guidance and support during incident response activities. - ... what they are doing!We're committed to bringing passion and customer focus to the business.About the Role We are...join our Security Operations Center (SOC) team as a Tier 3 Analyst (Threat Hunter). In this role, you… more
- Lennar Mortgage (Irving, TX)
- …according to established procedures. * Collaborate with Tier 1 and Tier 2 analysts to provide guidance and support during incident response activities. * ... what they are doing!We're committed to bringing passion and customer focus to the business.We are seeking a highly...join our Security Operations Center (SOC) team as a Tier 3 Analyst (Threat Hunter). In this role, you… more
- SNI Technology (Colorado Springs, CO)
- …company. REQUIREMENTS: Minimum of 2 years IT experience Service Desk and remote support experience 1 year experience working with: Microsoft & Apple operating ... Title: Tier I Technician Location: Colorado Springs, CO (onsite)...be responsible for installing , maintaining , and repairing customer approved hardware and software; provide first-level technical and… more
- Dexian - DISYS (Denver, CO)
- …images and upgrades desktop hardware and software including peripherals throughout the City.Provides Tier 1 support on mobile devices such as tablets ... desktops throughout the City's facilities. The IT Technicians provide Tier 1 (first line support )...manner while maintaining high levels of communications with the customer until the work is completed to the customers'… more
- Butler Aerospace and Defense (Lewisburg, TN)
- …us refer customers to the appropriate department * Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are ... Customer Service RepresentativeLocation: Lewisburg, TNJob ID: #69395Pay Range:...* Provide customers with order information, assistance * Product support : Parts and Equipment * Transactional: Orders, Claims and… more
- Percepta (Melbourne, FL)
- …responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support . The Technician will follow documented ... satisfaction by troubleshooting and providing assistance to resolve customer issues. The IT Support Technician is...phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident… more
- Creative Financial Staffing (Dublin, OH)
- …HELP DESK TECHNICIAN: As part of a desktop support team, collaborate to provide tier 1 support to all end-points, including employees, labs and classroom ... of the Client Experience team. EXPERIENCE PREFERRED FOR THE HELP DESK TECHNICIAN: Minimum 1 year of experience as a desktop support specialist or equivalent.… more
- Rose International (Corona, CA)
- …06/26/2024 Hiring Organization: Rose International Position Number: 466531 Job Title: Customer Service Representative Job Location: Corona, CA, USA, 92879 Work ... 23.00 Max Hourly Rate ($): 23.00 Must Have Skills/Attributes: Call Center, Customer Service, Healthcare, MS Excel, Written Communication Job Description **Only those… more
- Indotronix International Corporation (Lewisburg, TN)
- …Follow communication procedures, guidelines and policies Take the extra mile to engage customers Tier 1 Customer Service Representative We are Customer ... * Provide customers with order information, assistance * Product support : Parts and Equipment * Transactional: Orders, Claims and...department * Customer inquiries are triaged by Tier 1 and transferred to the … more
- Globe Life Inc. (Mckinney, TX)
- … Customer Service Representatives acts on behalf of Globe Life Inc. as a first tier support for all customer inquiries and is required to effectively ... & Experience Education & Work Experience: High school diploma or equivalent. 1 year customer service experience in a similar role. (Preferred) Must remain in… more
- Globe Life Inc. (Mckinney, TX)
- …Customer Service Representatives acts on behalf of Torchmark and its affiliates as First tier support for all customer inquiries and is required to ... phone usage Required Knowledge & Experience High school diploma or equivalent. 1 year customer service experience in a similar role. (Preferred) Must remain in… more
- Creative Financial Staffing (Worthington, OH)
- …issue resolution, system administration, inventory management, and documentation. Key Responsibilities: Provide Tier 1 and 2 support for hardware, software, ... Desk SpecialistOnsite Summary: Provide desktop/laptop, mobile device, and application support to end-users. Responsibilities include customer service, incident… more
- American Honda Motor Co Inc (Alpharetta, GA)
- …management team. Furthermore, the Assistant Manager will ensure seamless communication with the Tier 1 customer relations team in Chino, CA, disseminating ... Alpharetta, GA, and Timmonsville, SC, driving continuous improvement to deliver exceptional customer support and resolve product issues. The Assistant Manager is… more
- SNI Technology (Brighton, CO)
- …mid-level hardware and software support for our computing infrastructure. Issues not resolved by Tier 1 support are automatically sent to Tier 2, ... which offers more in-depth technical support . Tier 2 are technicians who can assist with common mid-level technical questions such as local system set-up, local… more
- Merck & Co. (Durham, NC)
- …assets). This individual must actively manage his/her team to reliably support customer demand (including employee development, routine coaching sessions, ... impacting supply within the daily, weekly, and monthly IPT management processes.Actively lead the daily Tier 1 Process and participate in the Tier 2, as… more
- SNI Technology (Brighton, CO)
- …mid-level hardware and software support for our computing infrastructureIssues not resolved by Tier 1 support are automatically sent to Tier 2, ... troubleshooting issues remotely as possible, and then escalating to the appropriate next tier desktop support personnel for onsite supportThis person will manage… more
- US Tech Solutions, Inc. (Lewisburg, TN)
- …us refer customers to the appropriate department * Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are ... * Provide customers with order information, assistance * Product support : Parts and Equipment * Transactional: Orders, Claims and...also responsible for triage and assistance of internal customer requests. Identify if a customer need… more
- Galapagos Federal Systems, LLC (East St. Louis, IL)
- …a Level Two Help Desk Technician, your primary responsibility will be to deliver Tier 1 support . This includes performing password resets, establishing new ... support /help desk functionsExperience with Remedy and/or ServiceNow ticketing system preferredProvide Tier 1 support for password resets, new account… more
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