- Motion Recruitment Partners (Phoenix, AZ)
- Tier 1 Help Desk Phoenix, Arizona Onsite Contract $15/hr - $20/hr This is a full time opportunity based in the Phoenix area with a growing technology ... equivalent preferred Customer service experience in a call center environment Help desk or technical support experience preferred Knowledge and experience of… more
- CACI International (Fort George G Meade, MD)
- …of Travel Required: None Type of Travel: None The Opportunity: - CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD. ... role is for an IT specialist in support of Tier 1 operations for a large, complex...and manage multiple pri or ities. Desired: - Prior Help Desk experience ( 1 -2 years).… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... compliant with Identity & Access Control Management (ICAM) policy. Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Support… more
- Lockheed Martin (Hanover, MD)
- …network components, along with implementing operating systems enhancements to improve reliability and performance Provide Tier 1 ( Help Desk ) and Tier ... 2 (Escalation) problem identification, diagnosis and resolution of problems Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide support for the dispatch system and hardware problems and remains… more
- Amentum (Hanover, MD)
- …repeatability Manages the daily activities of configuration and operation of IT systems Provides Tier 1 ( Help Desk ) problem identification, diagnosis, ... Your Impact: Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a Linux… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be… more
- General Dynamics Information Technology (San Antonio, TX)
- …5 + years of related experience US Citizenship Required: Yes Job Description: HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...Increase notifications ? Actively participate in determining and launching tier 1 Goals ? Conducting Onboarding Check-ins… more
- Robert Half (Willow Grove, PA)
- Description Key Responsibilities Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within ... handling. Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting...daily technical assistance. Facilitate detail oriented development of the help desk team by identifying training needs,… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a Help Desk System Specialist to join our Security and Electronic Systems (SES) ... incoming issues to support ticket creation and assignment per tier level. Follows up with customers and track resolution...Degree and 0+ Years of Relevant Experience Relevant Experience: Help Desk Support Functions with a Combination… more
- GovCIO (Alexandria, VA)
- …referral to this job (https://careers-govcio.icims.com/jobs/7079/senior-it-support- help - desk -specialist/job?mode=apply&apply=yes&in_iframe= 1 ... Overview GovCIO is currently hiring aSenior IT Support Help Desk Specialistto join our team,...point for complex incidents, bridging the gap between front-line Tier 1 support and Tier … more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. Responsibilities Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Process all IT SM tickets to completion. Provide 24/7 Tier 1 support for all environments and… more
- Robert Half (Atlanta, GA)
- …The ideal candidate demonstrates strong communication, professionalism, and a customer-first mindset. Requirements 1 + years of help desk or IT support ... This is a contract-to-permanent, onsite role based in the Metro Atlanta area. The Help Desk Technician provides frontline technical support to end users across… more
- TEKsystems (Fort Collins, CO)
- …beginning of 2026. Would be onsite in the Fort Collins area. Key Responsibilities Provide Tier 1 and Tier 2 technical support for internal users, including ... rotations for after-hours support Qualifications Experience: 2-5 years in a help desk or technical support role. Strong troubleshooting skills and ability to… more
- Robert Half (Bellevue, WA)
- …walk-up/desktop, email, and phone support. Act as the escalation point for Tier 1 tickets submitted through Jira, troubleshooting hardware, software, and ... 100% onsite in Downtown Bellevue, Washington Schedule: Monday-Friday (8am-5pm) Key Responsibilities Provide Tier 2 support for 100 on-site users and up to 250 remote… more
- Lockheed Martin (Hanover, MD)
- …the threats at bay. Cyber | Lockheed Martin The Work: The helpdesk team manages tier 1 tickets to either resolution or escalation. This team maintains excellent ... customer relations and ensures all user issues are documented. Who we are: Our Program is seeking innovative engineers to support a critical application centered in the Analytic mission as well as modernize the legacy system using a microservices-based… more
- Robert Half (Mesa, AZ)
- Description Robert Half's client in Mesa, Arizona is seeking a Tier 1 IT Specialist. This is a contract to hire, onsite (Mesa) job opportunity. In this role, you ... and devices embedded inside machining equipment Be the first line of defense providing help desk support for employees Implement and administer a mixed operating… more
- TekSynap (Arlington, VA)
- …Analysts Tester/Quality Analysts Developers Training Specialists ServiceNow Subject Matter Experts and Administrators Help Desk Tier 1 and Tier ... 2 Overview We are seeking individuals who are interested in working on our FDIC contract, please apply to this posting. Many of the roles will require a government Public Trust Clearance. If you are contacted for an opportunity the employment manager will… more
- CACI International (Denver, CO)
- …service and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling inbound ... restart services and hardware when needed, and coordinate with Tier 2/3 teams to address complex problems. As part...of formal education. Minimum 3 years of experience in Help Desk support, IT service desk… more
- TekSynap (Springfield, VA)
- …hours 9:00am-6:00pm] and reports to the Service desk Administrator. The position can execute all tier 1 and 2 service desk tasks and must be able to ... compensation, benefits, and termination of employment. Job Locations US-VA-Springfield ID 2025-8328 Category Technical Support/ Help Desk Type Regular Full-Time more
- Amentum (Annapolis Junction, MD)
- …County Help Desk to include answering trouble calls and providing Tier 1 software resolutions. This is an operational position to include training ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more
