- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier ... printing, installation, word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing, or Night shifts… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** ** Tier 1 .0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity ... USD $13.20 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2757/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Can't find… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of… more
- CoreSite (Denver, CO)
- …Technology ("IT") team, the Manager, IT Helpdesk leads and coordinates the Tier 1 helpdesk function that supports CoreSite's end-user community. The ... handling, knowledge sharing, and continuous process improvement. Duties: + Manage daily Tier 1 helpdesk operations and ticket queue performance. + Review,… more
- TEKsystems (Coppell, TX)
- …We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are ... 90% of the way through studies, please still apply! Job Type & Location This is a Contract position based out of Coppell, TX. Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Location: Falls Church, VA (onsite) Clearance: Eligibility for a DOD Position of Trust level Security Clearance or higher required. ... Status: Non-Exempt Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking… more
- M. C. Dean (Annapolis Junction, MD)
- …Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. This position requires onsite support ... and changing the world for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit. As part of… more
- Knowles Precision Devices (Itasca, IL)
- …in enterprise IT. The successful candidate will contribute to endpoint engineering, provide Tier 1 helpdesk support, assist in cybersecurity monitoring, and ... BitLocker). + Support device lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support + Provide Tier 1 technical support… more
- M. C. Dean (Annapolis Junction, MD)
- …of Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 ... (Escalation) problem identification, diagnosis and resolution of problems and supports the escalation and communication of status to agency management and internal customers. This position requires onsite support at a single work location in the Washington DC… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- Trace Systems Inc (Shaw AFB, SC)
- …SCThe job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis, ... Job Overview Job Title: Helpdesk Specialist I Location: Shaw AFB, SC This...of basic client hardware and software issues); + Provide Tier 1 hands-on support to users on… more
- CACI International (Sterling, VA)
- …network infrastructures, and virtualization. + Minimum of a year experience providing Tier 1 or Tier 2 helpdesk /desktop support. + Ability to work ... independently with little or no supervision. + Demonstrated experience with providing remote troubleshooting and assistance. + Experience in using, maintaining, and troubleshooting automation tools such as PowerShell/shell scripts, Puppet, Ansible, and/or Cron… more
- CREO (Durham, NC)
- …product strategy, and financial targets. + Oversees the delivery of all managed services, including Tier 1 and 2 helpdesk support and IT asset management, to ... ensure outstanding service quality and client satisfaction. + Drives the continuous improvement of internal execution and reporting systems to increase efficiency and visibility. Supports similar improvements on the Client side, as needed. + Stays connected to… more
- Alaant (Glens Falls, NY)
- …seeking an individual to lead and manage a team for their Tier 1 and Tier 2 helpdesk . Great benefits and work/life balance!** **Hours and Benefits for ... the IT Support Manager:** + On-site Monday-Friday + $65,000 - $85,000 + Paid Time Off, plus paid Holidays + 401k with employer match (3%), a fully funded ESOP plan, Pension Plan (6%) AND Profit-Sharing Plan! + Medical, Dental and Vision insurance… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- Robert Half Technology (Nashville, TN)
- …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst,… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL...Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs ... (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
- Georgia Military College (Milledgeville, GA)
- …25% Description Georgia Military College is now accepting applications for a part-time Tier 1 Technician. This position will assist the full-time technicians ... + Inventory and label institutional technology equipment + Work tier one helpdesk tickets + Other duties...and Microsoft Office Suite Preferred: + Associates degree and 1 -year relevant experience + 3 years of relevant experience… more
- University of Pennsylvania (Philadelphia, PA)
- …the various help channels (Slack, ticket request forms, etc.) and provide tier 1 support. + Manage the Slate Helpdesk Asana board and in collaboration with ... marketing team. Strong candidates for this position will have 1 -3 years of experience with the Slate system, are...preferably in an IT-related field, with one to three ( 1 -3) years in an enrollment services role requiring technical… more
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