- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of… more
- TEKsystems (Coppell, TX)
- …looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of ... the way through studies, please still apply! Job Type & Location This is a Contract position based out of Coppell, TX. Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
- Knowles Precision Devices (Itasca, IL)
- …career in enterprise IT. The successful candidate will contribute to endpoint engineering, provide Tier 1 helpdesk support , assist in cybersecurity ... lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support + Provide Tier 1 technical support for hardware,… more
- M. C. Dean (Annapolis Junction, MD)
- …Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . This position requires onsite ... for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)**...Help desk phone calls; triage initial phone calls providing support and determine when escalation is required. + Utilize… more
- M. C. Dean (Annapolis Junction, MD)
- …of Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier ... agency management and internal customers. This position requires onsite support at a single work location in the Washington...not limited to: + Contribute to physical security system support to meet service level agreements. + Support… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician... Helpdesk Technician that will provide multiple tier support to end users. The ideal ... printing, installation, word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing, or Night shifts… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** ** Tier 1 .0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity ... USD $13.20 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2757/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Can't find… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Location: Falls Church, VA (onsite) Clearance: Eligibility for a DOD Position of Trust level Security Clearance or higher required. ... Status: Non-Exempt Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network… more
- CoreSite (Denver, CO)
- …Technology ("IT") team, the Manager, IT Helpdesk leads and coordinates the Tier 1 helpdesk function that supports CoreSite's end-user community. The ... sharing, and continuous process improvement. Duties: + Manage daily Tier 1 helpdesk operations and...to ensure consistent, accurate, and efficient issue resolutions for Tier 1 support and end… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...Qualifications: + Bachelor's degree in a related field and 1 + years of relevant experience. + A combination of… more
- Trace Systems Inc (Shaw AFB, SC)
- …AFB, SC.The job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, ... Job Responsibilities Trace Systems is actively recruiting for a Helpdesk Specialist II to support the AFCENT...of basic client hardware and software issues); + Provide Tier 1 hands-on support to… more
- CACI International (Sterling, VA)
- …virtualization. + Minimum of a year experience providing Tier 1 or Tier 2 helpdesk /desktop support . + Ability to work independently with little or ... IT Infrastructure and Engineering Support Administrator Job Category: Information Technology Time Type:...VA. and allows for remote flexibility. **Responsibilities:** + Provides support for Linux/Unix, Windows, and other embedded operating systems… more
- CREO (Durham, NC)
- …and financial targets. + Oversees the delivery of all managed services, including Tier 1 and 2 helpdesk support and IT asset management, to ensure ... outstanding service quality and client satisfaction. + Drives the continuous improvement of internal execution and reporting systems to increase efficiency and visibility. Supports similar improvements on the Client side, as needed. + Stays connected to… more
- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving ... is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- Robert Half Technology (Nashville, TN)
- …related to hardware, software, and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle escalated support ... currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL...IT client. Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers + ... troubleshooting and maintenance. This is the first level of technical customer support . The Tier I Engineer has a broad understanding of the hardware, software… more
- University of Pennsylvania (Philadelphia, PA)
- …help channels (Slack, ticket request forms, etc.) and provide tier 1 support . + Manage the Slate Helpdesk Asana board and in collaboration with team, ... for work and play. Posted Job Title Temporary Slate Support Specialist - Penn Engineering Job Profile Title Temporary...marketing team. Strong candidates for this position will have 1 -3 years of experience with the Slate system, are… more
- LifeCenter Northwest (Bellevue, WA)
- …modification requests, and support requests. + Answers staff questions via phone, helpdesk ticketing system, and in person. + Triages helpdesk tickets. + ... Position Type Full Time Description and Qualifications The Desktop Support Specialist under the direction of the Manager, IT...Escalates helpdesk tickets to Tier 2 or Tier 3 as appropriate.… more
- Unilever (El Segundo, CA)
- …this role include, but not limited to:** **Technical Support & Troubleshooting** + Provide Tier 1 and Tier 2 technical support for hardware, ... **Qualifications:** **Experience & Education** + 2-4 years of IT helpdesk or technical support experience + Associate's...2-4 years of IT helpdesk or technical support experience + Associate's degree in information technology, Computer… more
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