- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
- Georgia Military College (Milledgeville, GA)
- …Support Specialist reports to the Vice President of Junior College Academics and p rovides tier 1 helpdesk support to students to answer basic ... Learning Support Specialist Job Details Job Location Main Campus...student success and retention initiatives. Major Duties + Resolves tier 1 student helpdesk tickets… more
- University of Washington (Seattle, WA)
- …faculty, and staff in support of UW Bothell's mission. Responsibilities include Tier 1 helpdesk support ; troubleshooting hardware, software, and ... the helpdesk and classroom maintenance needs.Desktop Management & Hardware Support + Image computers and apply specialized software loads. + Perform basic… more
- CACI International (Bethesda, MD)
- …hardware and software needs, analyzing data to inform procurement decisions. Tier 1 IT Helpdesk Support : Provide direct-to-user support , fulfilling ... Program Support Specialist Job Category: Project and Program Management...analyze metrics, and translate data into actionable procurement insights. Helpdesk Experience: Familiarity with Tier 1… more
- State of Colorado (Denver, CO)
- … team. This position's role is to provide tier 0 and tier 1 IT helpdesk support to the Colorado State Legislature. As a team member, you will make an ... experience in a production IT environment; + Professional technical skills as 1stline helpdesk support in areas such as: + PC Hardware Troubleshooting +… more
- Georgia Military College (Fairburn, GA)
- …with classroom technology and makes technological updates/recommendations to meet changing needs. Provides tier 1 helpdesk support to students to ... duties as assigned. Media/Technology Related: + Works with Main campus to resolve tier 1 student, faculty, and staff IT helpdesk tickets on accounts and… more
- Sharp Electronics Corporation (Downers Grove, IL)
- … Helpdesk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients with ... tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts...1 to 3 years' experience in a technical support role + Current Microsoft Desktop Certification highly preferred.… more
- State of Massachusetts (Braintree, MA)
- …his/her absence. Operate the Lottery's computer systems requiring an advanced knowledge of each system. Tier 1 Helpdesk support via Service Now. Assist ... procedures and other documentation routinely used in the day-to-day operation. * Tier 1 help desk support . Log Operational incidents. Respond to requests,… more
- State of Massachusetts (Braintree, MA)
- …processing of Lottery drawings, dissemination and update of results to media outlets and website. Tier 1 Helpdesk support via Service Now. Assist in ... procedures and other documentation routinely used in the day-to-day operation. * Tier 1 help desk support . Log Operational incidents. Respond to requests,… more
- General Dynamics Information Technology (Elkridge, MD)
- …None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems Support **Experience:** 1 + years of related ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... also be provided. Skills: call center customer service, call center operations, phone support o Eligibility requirements apply to some benefits and may depend on… more
- ENS Solutions (Elkridge, MD)
- + Provides network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekends and holidays). + Ensures all problems ... either on-site or over-the-phone. + Provides technical assistance and support related to computer systems, hardware, and software; respond...paid for by ENS + 401k Contribution from Day 1 + PTO + 11 Paid Federal Holidays +… more
- ENS Solutions (Elkridge, MD)
- + Provides network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekends and holidays). + Provides technical ... assistance and support related to computer systems, hardware, and software; respond...paid for by ENS + 401k Contribution from Day 1 + PTO + 11 Paid Federal Holidays +… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...Qualifications: + Bachelor's degree in a related field and 1 + years of relevant experience. + A combination of… more
- Adams County Government (Brighton, CO)
- …ticket routing and escalation to Tier 2, Tier 3, and applications support as needed. A Tier 1 tech gathers and analyzes information about ... Sheriff's Office - Technical Helpdesk Associate I Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/4555887) Apply Sheriff's...and determines the best way to resolve their problem. Tier 1 may also provide support… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …3 routing. + Develop and maintain or assist in the development and maintenance of Tier 1 documentation including a knowledge base. + Attend staff meetings, as ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department...with end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support… more
- Trace Systems Inc (Shaw AFB, SC)
- …AFB, SCThe job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, ... Job Responsibilities: Trace Systems is actively recruiting for a Helpdesk Administrator I to support the AFCENT...of basic client hardware and software issues); + Provide Tier 1 hands-on support to… more
- CACI International (Norco, CA)
- …None * * * **The Opportunity:** We are seeking a detail-oriented, thorough, and organized Tier 1 help desk technician to join our team. In this position, you ... Helpdesk Technician Job Category: Service Contract Act Time...from equipment malfunction or observational errors. + Collaborate with Tier -2 support for failure identification and resolution… more
- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving ... is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- Robert Half Technology (Nashville, TN)
- …related to hardware, software, and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle escalated support ... currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
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