- Lee Health (Fort Myers, FL)
- …and development in your career Supportive Leadership Paid Time Off (Uncapped) Top Tier Health Coverage with no cost services at Employee Health Clinics Education ... to the provision of quality nursing care through excellence in customer service and performance improvement techniques that demonstrate positive outcomes in patient… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …**US Citizenship Required:** Yes **Job Description:** **Description:** GDIT is looking for a Tier 1 Service Desk Technician to provide technical support ... issues for customer via chat, email, and deskside support. Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair… more
- Eaton Corporation (Highland, IL)
- Eaton's B-Line division is currently seeking a Tier 1 - Customer Service Representative. The expected annual salary range for this role is $40875.03 - ... OR High School Diploma with 3 years of customer service experience * Must be able to work in...of Highland, IL will be considered. Active Duty Military Service member candidates are exempt from the geographical area… more
- ManTech (Glen Burnie, MD)
- …**Responsibilities include but are not limited to:** + Overseeing the performance of the Tier 1 service desk operations + Providing phone, email, chat, ... a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1 ** to join our team supporting a large U. S. Government program in… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …GDIT is looking for a Desktop Systems Administrator to provide face-to-face and remote Tier 1 and 2 incident resolution to customers with hardware, software, and ... practices related to systems integration. - Directly support teams with unique Service Delivery related strategy and design, and partner with the operations team… more
- American Systems (Dallas, TX)
- …other System Administrators (SA) in creating, administering, and managing Linux user accounts. + Triage Tier 1 Service desk tickets and produce service ... Linux Systems Administrator Tier I - TOP SECRET Clearance w/SCI Eligibility...you an experienced Linux Systems Administrator with strong customer service skills and a knack for problem-solving? Do you… more
- Leidos (Norfolk, VA)
- **Description** **Job Description** **Primary Responsibilities:** As a Service Desk Tier 1 Technical Lead, you will: + Provide agent mentoring, provide, and ... agents through monitoring Teams and AWS chat. + Provide Tier 1 agents observational feedback (OBS) on...Minimum of 6 months of tenure with the NMCI Service Desk and 3 months or more experience supporting… more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... Eligo Energy is seeking a Customer Service Representative who wants to provide excellent customer...electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive… more
- Red River (Chantilly, VA)
- … 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is primarily responsible for working on a ... team at the Service Desk. This position will handle technical support requests...Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and staff to… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible ... require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of… more
- CommScope, Inc. (NJ)
- …This role focuses on driving growth by managing and expanding relationships with major Tier 1 Service Providers, particularly Verizon and Canadian providers. ... us connect the world:** + Leverage your expertise in working with large Tier 1 Service Providers to identify growth opportunities, build demand, and deliver… more
- Koniag Government Services (Chantilly, VA)
- …LLC, is looking for an excellent communicator with management consulting skills to provide Tier 1 Service Desk functions for Finance and Facilities based ... Koniag Government Services company **,** is seeking a Jr. Service Desk Analyst with a Top-Secret clearance to support...determine if the issue can be resolved by the Tier 1 Technician: record results. + If… more
- GovCIO (Kiln, MS)
- …in Hancock County, Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk ... + Ensure that all email service requests are processed within the AQL's. + Ensure that Tier 1 email team also receives Tier 1 phone support training… more
- AbbVie (North Chicago, IL)
- …model, providing tactical project support for HR activities and services, day-to-day management of Tier 1 service team, work collaboratively with Tier ... countries. Responsibilities + Ensures the delivery of functional integrity and high-quality employee service via Tier 1 working closely with Tier 2 and 3… more
- General Dynamics Information Technology (Washington, DC)
- …/ HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer ... issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
- Amazon (Seattle, WA)
- …A day in the life In this role, your typical day will involve engaging with Tier 1 telecom service providers, enterprise customers, and AWS Sales teams to ... - Expertise in driving end-to-end, multi-year network transformation programs for Tier 1 telecommunications service providers, with demonstrated… more
- University of Washington (Seattle, WA)
- …will provide technical leadership for the CAS (College of Arts and Sciences) IT Tier 1 Service Desk Team. This is a hands-on leadership position; technical ... desk; desktop management, support, and lifecycle; event support; printing; and AV/classroom/conference tier 1 support. The manager is a member of the CAS… more
- Bosch (Londonderry, NH)
- …immediate customer concerns, and participate in initiatives for continuous improvement. + Assist Tier 1 Customer Service with escalated requests for ... #LikeABosch! **Job Description** **Job Duties & Responsibilities:** The Customer Service Specialist provides Tier 2 Customer Service to consumer and business… more
