• Tier 1 Service Desk

    General Dynamics Information Technology (Macdill AFB, FL)
    …experience **US Citizenship Required:** Yes **Job Description:** **Description:** GDIT is looking for a Tier 1 Service Desk Technician to provide ... in Tampa, FL. **Roles and Responsibility:** Delivering excellent customer service and quick resolution of technical issues for customer...Experience:** 2-6 years of direct related experience supporting help desk Tier 1 , Tier more
    General Dynamics Information Technology (11/19/24)
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  • Lead Service Desk Specialist…

    ManTech (Glen Burnie, MD)
    …messages. **Responsibilities include but are not limited to:** + Overseeing the performance of the Tier 1 service desk operations + Providing phone, ... ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1 ** to join our team supporting a large U. S.… more
    ManTech (10/31/24)
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  • Tier 1 Service Desk

    General Dynamics Information Technology (Macdill AFB, FL)
    …GDIT is looking for a Desktop Systems Administrator to provide face-to-face and remote Tier 1 and 2 incident resolution to customers with hardware, software, and ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Remote Access,Remote Support,Troubleshooting **Certifications:** Security+, CE… more
    General Dynamics Information Technology (11/20/24)
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  • Service Desk Tier 1

    Leidos (Norfolk, VA)
    **Description** **Job Description** **Primary Responsibilities:** As a Service Desk Tier 1 Technical Lead, you will: + Provide agent mentoring, provide, ... agents through monitoring Teams and AWS chat. + Provide Tier 1 agents observational feedback (OBS) on...Minimum of 6 months of tenure with the NMCI Service Desk and 3 months or more… more
    Leidos (11/07/24)
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  • Jr. Service Desk Analyst

    Koniag Government Services (Chantilly, VA)
    …Kadiak, LLC, is looking for an excellent communicator with management consulting skills to provide Tier 1 Service Desk functions for Finance and ... Koniag Government Services company **,** is seeking a Jr. Service Desk Analyst with a Top-Secret clearance...determine if the issue can be resolved by the Tier 1 Technician: record results. + If… more
    Koniag Government Services (10/26/24)
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  • Linux Systems Administrator Tier I - Top…

    American Systems (Dallas, TX)
    …other System Administrators (SA) in creating, administering, and managing Linux user accounts. + Triage Tier 1 Service desk tickets and produce ... Linux Systems Administrator Tier I - TOP SECRET Clearance w/SCI Eligibility...you an experienced Linux Systems Administrator with strong customer service skills and a knack for problem-solving? Do you… more
    American Systems (11/21/24)
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  • Service Desk Analyst - overnight…

    General Dynamics Information Technology (Washington, DC)
    …HELP DESK ** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer ... weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting… more
    General Dynamics Information Technology (10/24/24)
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  • Jr Service Desk Technician…

    GovCIO (Kiln, MS)
    **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... MS and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service more
    GovCIO (09/20/24)
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  • Service Desk Technician Tier

    Red River (Chantilly, VA)
    …who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team at the ... Service Desk . This position will handle technical...Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble… more
    Red River (09/06/24)
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  • Service Desk Functional Analyst

    Koniag Government Services (Pocatello, ID)
    …is looking for an excellent communicator with management consulting skills and familiar with Service Desk operations to Perform Tier 1 and Tier 2 ... a Koniag Government Services company **,** is seeking a Service Desk Functional Analyst with a Top-Secret...not necessary. **Essential Duties and Responsibilities** : + Provide Tier 1 and2 level knowledge about financial… more
    Koniag Government Services (10/26/24)
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  • Service Desk Tier 1 .5

    TEKsystems (Halethorpe, MD)
    Description The Service Desk Analyst has a very... 1 -2 years of experience working with "help desk ticketing tools" ie Service Now, Ivanti ... Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of Active Directory Working knowledge of Domain hierarchy Working knowledge of… more
    TEKsystems (11/26/24)
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  • Jr Service Desk Technician…

    GovCIO (Kiln, MS)
    Desk Technician in Hancock County, Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with ... USD $13.75 /Hr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4659/jr- service - desk -technician-%28tier- 1 .0%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-MS-Kiln_… more
    GovCIO (09/10/24)
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  • Service Desk Technician

    TEKsystems (Lansing, MI)
    …resets, software installs, and other service requests Skills password reset, active directory, Tier 1 Support, help desk , customer service , phone ... Helpdesk troubleshooting Top Skills Details password reset,active directory, Tier 1 Support,help desk ,customer service ,phone support,windows 10,mac… more
    TEKsystems (11/27/24)
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  • System Administrator, Staff

    Parsons Corporation (Chantilly, VA)
    …Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 ( Service Desk ) and Tier ... will be the first line of defense in resolving service desk issues and providing support for...other relevant Engineering field from an accredited university with 1 -4 years of experience + Top Secret (TS) security… more
    Parsons Corporation (10/16/24)
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  • Assistant Director For Desktop Support

    University of Washington (Seattle, WA)
    …role will provide technical leadership for the CAS (College of Arts and Sciences) IT Tier 1 Service Desk Team. This is a hands-on leadership position; ... highly visible day-to-day operations and support functions for the campus, including: service desk ; desktop management, support, and lifecycle; event support;… more
    University of Washington (11/21/24)
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  • Service Desk Deputy Program Manager…

    General Dynamics Information Technology (Washington, DC)
    …support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily operation of the ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
    General Dynamics Information Technology (11/19/24)
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  • Service Desk Program Manager - PMP…

    General Dynamics Information Technology (Washington, DC)
    …support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily operation of the ... **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions to… more
    General Dynamics Information Technology (11/13/24)
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  • System Administrator

    Parsons Corporation (Colorado Springs, CO)
    …Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 ( Service Desk ) and Tier ... needed + Follow Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); build Tactics, Techniques and… more
    Parsons Corporation (10/15/24)
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  • IT Operations Engineer I

    Hensel Phelps (Irvine, CA)
    …hardware, software, networked peripheral devices, cabling, and networking hardware and software products. + Assist Tier 1 Service Desk to work with end ... with the contractor's legal duty to furnish information. 41 CFR 60- 1 .35(c) **Qualifications** **Skills** **Preferred** + **Customer Service :** Intermediate +… more
    Hensel Phelps (10/24/24)
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  • Tier 1 Help Desk Analyst

    Chenega Corporation (Arlington, VA)
    Tier 1 Help Desk Analyst Arlington, VA... service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance ... and Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
    Chenega Corporation (11/15/24)
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