• Tier 1 Support Desk

    Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
    …a short video: https://vimeo.com/732533072 Job Description HII - Mission Technologies is currently seeking a Tier 1 Support Desk Analyst (SDA) to provide ... Office of the US Courts. This position is eligible for 100% remote work. Tier 1 Support Desk Analyst (SDA) provides financial systems services assistance… more
    Huntington Ingalls Industries (01/23/25)
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  • Tier 1 , Help Desk

    Centre Technologies (Dallas, TX)
    …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Position Summary As a Tier 1 IT Help ... Desk Support Technician, your primary responsibilities would be focused on implementing and supporting various IT infrastructure technologies with an emphasis on resolution. Below is a brief summary of the expectations for this role: + Independently… more
    Centre Technologies (12/04/24)
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  • Tier 1 , IT Help Desk

    Centre Technologies (Austin, TX)
    …are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to ... develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of… more
    Centre Technologies (12/18/24)
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  • Tier 1 Support | Technical…

    Robert Half Technology (West Des Moines, IA)
    …Must hold a minimum of 3 years of experience in Tier 1 Support , Technical Support , or Help Desk roles. * Demonstrated proficiency in Comptia, Comptia ... We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines,… more
    Robert Half Technology (01/23/25)
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  • National Support Desk (CM/ECF)

    Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
    …to fill a Case Management/Electronic Case Files (CM/ECF) position for a Federal government customer. Tier 1 Support Desk Analyst (SDA) provides help ... Duties and Responsibilities (including but not limited to the following): * Provide Tier 1 support for CM/ECF * Utilize ITSM tool to create or… more
    Huntington Ingalls Industries (01/18/25)
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  • Case Management - Service Desk Analyst (End…

    Huntington Ingalls Industries (San Antonio, TX)
    …for a short video: https://vimeo.com/732533072 Job Description HII-Mission Technologies is currently seeking a Tier 1 Support Desk Analyst (SDA) that ... This role can be worked remotely. Essential Job Responsibilities + Provide Tier 1 support for Case Management/Electronic Case Filing (CM/ECF) + Utilize… more
    Huntington Ingalls Industries (01/14/25)
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  • Help Desk Analyst

    BAE Systems (Rome, NY)
    …and Command and Control (C2) Community. This role will lead and provide Tier 1 help desk support , conduct problem resolution for systems, test, and ... and tracking software + Provide system monitoring, administration, and Help Desk support to include network installation, problem resolution, upgrades,… more
    BAE Systems (01/09/25)
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  • Service Desk Operations Deputy

    SAIC (Arlington, VA)
    …internal CDAO and external Advana newsletters and communication channels. + Provide Tier 1 : 16/5 Advana Service Desk Support to customers and users ... SAIC is seeking a highly skilled and dynamic **Service Desk Operations Deputy** to support Tier...Maintain and improve internal policies, SOPs, and the Service Desk Playbook for Tiers 1 , 2, and… more
    SAIC (01/16/25)
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  • Help Desk Specialist

    Kaizen Approach, Inc (Linthicum, MD)
    …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer... support . In this role, you will deliver Tier 1 assistance to end users, troubleshoot… more
    Kaizen Approach, Inc (11/06/24)
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  • Network Monitoring Technician 1 (AHT)

    Northrop Grumman (Des Moines, IA)
    …releases. + Provide first level of SIEM notification support . + Provide Tier 1 help desk support . **Basic Qualifications:** + High School diploma ... network operations center, performing network administration, and providing help desk support . Actual Job Location: 132 WG...or equivalent and 1 year additional education and/or related experience. + Active,… more
    Northrop Grumman (12/20/24)
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  • System Administrator 1

    M. C. Dean (San Jose, CA)
    …system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 ... **System Administrator 1 - San Jose, CA** ID **12773** Location...are not limited to:** + Manage physical security system support to meet service level agreements. + Analyze physical… more
    M. C. Dean (01/18/25)
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  • Tier 1 Help Desk

    TEKsystems (Altamonte Springs, FL)
    TEKsystems is seeking a Tier 1 IT Service Desk ...are down. The Service Desk Analyst provides Tier One Call Center support for all supported ... and create a ticket for the appropriate team. The Tier 1 teams main responsibility is to...2) 1 + yrs experience in a Technical support /Help Desk role or call center experience… more
    TEKsystems (01/18/25)
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  • Help Desk Support Services…

    GovCIO (Lackland AFB, TX)
    …Internet Protocol Router Network (NIPRNet) environments. + Familiarity with a variety of IT Support Tier 1 actions related to maintenance, operations, and ... USD $90,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5300/help- desk - support -services-specialist-%28tier- 1 %29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-TX-JBSA… more
    GovCIO (01/04/25)
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  • Tier 1 Help Desk

    TEKsystems (Altamonte Springs, FL)
    …is clean and hold times are down. The Service Desk Analyst provides Tier One Call Center support for all AIT supported systems, applications, and equipment. ... and create a ticket for the appropriate team. The Tier 1 teams main responsibility is to...business needs. Skills customer service, troubleshoot, ticket, outlook, help desk support , help desk , help… more
    TEKsystems (01/23/25)
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  • Tier 1 Help Desk Analyst

    Chenega Corporation (Arlington, VA)
    …Integration, IT Operations Support , Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance ... Tier 1 Help Desk Analyst...business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC,… more
    Chenega Corporation (11/15/24)
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  • Jr Service Desk Technician ( Tier

    GovCIO (Kiln, MS)
    **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either… more
    GovCIO (12/19/24)
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  • Service Desk Technician Tier

    Red River (Chantilly, VA)
    1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team ... at the Service Desk . This position will handle technical support ...tier alignment + Provide after hours on call support as required + Other business duties as assigned… more
    Red River (12/06/24)
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  • Tier II Service Desk Specialist

    NuAxis Innovations (Kansas City, MO)
    …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... ** Tier II Service Desk Specialist** Location...monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
    NuAxis Innovations (01/23/25)
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  • Tier 2 Help Desk Support

    IBM (Rocket Center, WV)
    …to join our team. This role involves resolving software issues and collaborating with Tier 1 support to ensure the effective resolution of ... Role and Responsibilities We are looking for a skilled Tier 2 Help Desk Support ...problems, ensuring prompt and accurate resolutions. + Train and support Tier 1 staff to… more
    IBM (01/17/25)
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  • Tier II Service Desk Specialist

    NuAxis Innovations (Beckley, WV)
    …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... Desk Specialist** Location **Beckley, WV** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal...monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
    NuAxis Innovations (01/14/25)
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