- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des ... tasks. Requirements * Must hold a minimum of 3 years of experience in Tier 1 Support , Technical Support , or Help Desk roles. * Demonstrated… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Themis Insight (Linthicum Heights, MD)
- …Hosting and Automation + Customer Support : Primarily focuses on requirements gathering, tier 1 support , technical writing, help documentation, and ... needs. Required: TS/SCI with a Polygraph We are seeking Application Engineers to support multiple teams, below are requirements for each team: + API: Our REST… more
- AO Smith (Johnson City, TN)
- …and other professionals responsible for ensuring equipment is ordered, installed, maintained, and functional. Technical Support Tier 1 work to assist ... Residential Tech Support Agent - Tier 1...processes, but in our people. Primary Function To provide technical /troubleshooting assistance, general product information, warranty assistance, and parts… more
- Themis Insight (Linthicum Heights, MD)
- …Hosting and Automation + Customer Support : Primarily focuses on requirements gathering, tier 1 support , technical writing, help documentation, and ... Military expertise to every case. We are hiring multiple Software Engineers to support various teams in Linthicum Heights, MD. Position location is subject to change… more
- KBR (Bethesda, MD)
- …position based upon contract award Responsibilities Include: Provides first line ( Tier 1 ) IT technical support to end users for account administration, ... tools available to you. + Provides first contact resolution technical support via incoming phone calls, to...approved process guidelines. + Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk… more
- Southern Glazer's Wine and Spirits (Fort Worth, TX)
- …operations. This role acts as the initial point of contact and troubleshooter for Tier 1 warehouse technical support , 2nd level contact for Tier 2 ... and will triage to 3rd level vendor or ETP support as needed. The individual is responsible for maintaining...any abnormal WMI system issues. **Primary Responsibilities** + Provide support to the division (24x7) or as directed by… more
- Southern Glazer's Wine and Spirits (Shakopee, MN)
- …operations. This role acts as the initial point of contact and troubleshooter for Tier 1 warehouse technical support , 2nd level contact for Tier 2 ... and will triage to 3rd level vendor or ETP support as needed. The individual is responsible for maintaining...any abnormal WMI system issues. **Primary Responsibilities** + Provide support to the division (24x7) or as directed +… more
- DoorDash (San Francisco, CA)
- …then we want to talk to you! About the Role You will be the head of Tier 1 Technical Support at DoorDash Labs. You will ensure that DoorDash Labs ... and motivated individual to build and lead our internal technical support function for robotics solutions solving...tech support + Build an internal tech support function from 0 to 1 with… more
- TEKsystems (Frankfort, KY)
- …based out of Frankfort, KY. The group of 20+ Technicians provides Tier 1 & 2 technical support and handles a wide variety of calls and emails. Due to ... to be associated with the new staff members * 1 year of IT experience as a Help desk...Call center, Helpdesk troubleshooting, O365, Support , Phone support , Servicenow, Printers, Hardware, Technical Support… more
- BlackBox (Miami, FL)
- …of the Job: Responsible for exceptional front line client support by providing Tier 1 technical support through analyzing and troubleshooting ... the request by solving or escalating the request to Tier 2 technical support staff....+ 1 + years of customer service or technical support experience. Technology Services or Managed… more
- Hidden Level (East Syracuse, NY)
- …and Service Engineering groups to support the creation of Tier 1 and Tier 2 technical support guidelines and documentation. + Provide direction ... various environments. As we expand, we're looking for a Technical Support Manager to join our Service...**What We're Looking For:** + A passion for providing top- tier support to end-users. + A proven… more
- Trace Systems Inc (Shaw AFB, SC)
- …support for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; + Plan, analyze, ... operational client applications and security patches; + Provide Tier 2 technical support ; +...sexual orientation, pregnancy, genetic information, or any other characteristic protected by law. Job ID 2024-6268 # of Openings 1… more
- Trace Systems Inc (Shaw AFB, SC)
- …more complex/advanced network, client and end-user connectivity issues escalated by Tier 1 or 2 technical support staff) + Install, configure, operate, ... operational client applications and security patches; + Provide Tier 2 technical support ; +...sexual orientation, pregnancy, genetic information, or any other characteristic protected by law. Job ID 2024-6271 # of Openings 1… more
- Robert Half Office Team (East Syracuse, NY)
- …exceed set targets * Thorough knowledge of company Procedures and Policies * Ability to provide Tier 1 Technical Support to customers * Proficiency in ... accounts and process information. * Providing technical support and Tier 1 Support to customers as needed. Requirements * Proficient in Customer… more
- Jack Henry & Associates (Springfield, MO)
- …it without you. Jack Henry and Associates is seeking a Help Desk Technician to provide Tier 1 technical support via phone, email, Teams Instant Message ... their computers. Technicians will escalate issues that extend beyond Tier 1 responsibilities. An excellent Help Desk...a minimum of 18 months of experience in a technical support environment. + Minimum of 12… more
- Trace Systems Inc (Shaw AFB, SC)
- …in Shaw AFB, SC.The job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call ... of basic client hardware and software issues); + Provide Tier 1 hands-on support to...requirements,US Citizenship is required. + DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher G ENERAL EXPERIENCE:… more
- Trace Systems Inc (Shaw AFB, SC)
- …troubleshooting and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); + Add and ... managing and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and… more
- Trace Systems Inc (Shaw AFB, SC)
- …troubleshooting and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); + Add and ... managing and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and… more
- Validity (Broomfield, CO)
- About the Role As the Technical Support Representative, you will be responsible for providing a positive experience to requesters in need of help of inquiries ... interpret data from a very logical, systematic perspective. This Support Tier II position will enable you...Skills, and Education + 4+ years' experience in a technical role in a SaaS support environment… more