- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst ...to reduce user problems. + Provide local and remote Technical Support Services for end user support on the multiple ... IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- Insight Global (Boston, MA)
- …- 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support ( 1 -2+ years) - Proven expertise with positive ... for a Service Desk Analysts to join their 365, 24x7 Level 1 Service Desk for roughly 3000+ end users. This analyst will sit onsite in the Boston office 5 days a… more
- System One (Arlington, VA)
- ALTA IT has a Long-Term Contract position open for a Help Desk Analyst ( Tier 1 ). Arlington, VA (100% ONSITE) US Citizenship or Green Card Required Technology ... Service is looking to hire a Tier - 1 Help Desk Analyst to...portal, email submitted Incident and Request tickets for its Technical Solutions Center (TSC). The position is for a… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst - Swing Shift or Night Shift ( Tier 1 ) **Department:** SOC **Location:** Washington, DC Here at MindPoint Group, we believe our ... growth. One of the most critical tasks for our Tier 1 SOC Analysts is learning. We...techniques and how to investigate them + Proficiency in technical writing + Able to accurately and succinctly convey… more
- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst ...Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or relevant MHS Application experience + Familiar… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst - Swing Shift ( Tier 2)...of the SOC + Provide guidance and mentorship to Tier 1 SOC Analysts to enhance their ... to the next level and join us as a Tier 2 SOC Analyst . You will play...techniques and how to investigate them + Proficiency in technical writing + Able to accurately and succinctly convey… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you ... on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not… more
- Robert Half Technology (Nashville, TN)
- …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our...escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role… more
- ManTech (Stennis Space Center, MS)
- …Perform in-depth analysis of security events and incidents independently, and in support of Tier 1 SOC Analysts + Investigate and respond to security incidents ... area, or Chandler, AZ. We are looking for a ** Tier 2 NOSC** ** Analyst ** with responsibility to...escalated from Tier 1 SOC Analysts, conduct in-depth analysis,… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** ... Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career...up-to-date + Consult with the user community to resolve technical problems and answer queries by telephone or self-service… more
- Leidos (Ashburn, VA)
- …and reports any suspected and confirmed security violations. The VAT Analyst will be assisting with the Enterprise Information System Vulnerability Management ... WebInspect, Axonius, and Splunk. + Experience with Configuration compliance and Security Technical Implementation Guides. + Ability to script in one more of the… more
- RKON (Chicago, IL)
- Analyst ( Tier 1 ), End User...project related tasks). + Other duties as assigned. Required Technical and Professional Expertise + A desire to pursue a ... About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to...methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service… more
- MUFG (Tempe, AZ)
- …The working hours for this role in the Tempe office will be 3 PM - 1 AM US Eastern Time, 4 days per week (Wednesday-Saturday).** **Job Summary** In this role you ... Science, or related discipline or equivalent work experience + 1 + years of experience working in the cybersecurity...working in the cybersecurity or related field + Relevant technical and industry certifications, such as those provided by… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...Tier II III support team. Troubleshoot to resolve technical issues related to personal computer hardware, software applications,… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2-service-desk- analyst /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
- Criterion Systems (Las Vegas, NV)
- …Energy National Nuclear Security Administration. Responsibilities We are seeking aTier 1 Intrusion Analystto support and contribute to our government customer's ... the ability to verbalize and provide documentation to both technical and non- technical audiences. Applicants must be...CEH, OSCP. + Compliance with NIST NICE Framework Intrusion Analyst within six months. Security Clearance Level + Active… more
- eVisit (Mesa, AZ)
- As a Technical Support Analyst you will be a trusted advisor to healthcare organizations and their patients, helping them overcome technology obstacles with ... strategy and tactics based on your analysis of outcomes. As a Technical Support Analyst you will ensure that our customers successfully connect to their patients… more
- City of New York (New York, NY)
- …a difference through technology. The successful candidate will serve as the Technical Operations Center Analyst reporting to Public Safety division. ... - Share knowledge regarding the evaluation and correction of technical problems with other Tier 2 &...- Perform special projects and initiatives as assigned. Qualifications 1 . A certificate from an accredited technical … more
- Koniag Government Services (Durham, NC)
- …verify its validity._ **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public ... completely documented in the service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the report creation and submit… more