- MindPoint Group (Washington, DC)
- Incident Response Analyst Shift 1 ( Tier 2) **Department:** SOC **Location:** Washington, DC MindPoint Group is searching for a **Incident Response Analyst ... to the next level and join us as a Tier 2 SOC Analyst . You will play...of the SOC + Provide guidance and mentorship to Tier 1 SOC Analysts to enhance their… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst ...to reduce user problems. + Provide local and remote Technical Support Services for end user support on the multiple ... IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- Leidos (Ashburn, VA)
- **Description** Leidos Digital Modernization Sector is seeking a ** Tier 1 AS&W Analyst ** for this highly visible cyber security program supporting Customs ... identify root cause findings then communicate findings to stakeholders including technical staff, and leadership. + Flexible and adaptable self-starter with strong… more
- System One (Arlington, VA)
- ALTA IT has a Long-Term Contract position open for a Help Desk Analyst ( Tier 1 ). Arlington, VA (100% ONSITE) US Citizenship or Green Card Required Technology ... Service is looking to hire a Tier - 1 Help Desk Analyst to...portal, email submitted Incident and Request tickets for its Technical Solutions Center (TSC). The position is for a… more
- Galileo Financial Technologies, LLC (Sandy, UT)
- …here at https://www.galileo-ft.com/working-at-galileo . Erin: 5079234003 About the role As a Client Technical Support Tier 1 Support Specialist you will ... contact centers that do business with Galileo. We are looking for an analyst that is equally passionate about cultivating a best-in-class experience for our clients… more
- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support… more
- Leidos (Oklahoma City, OK)
- …to diagnose and resolve complex technical and business process issues escalated by Tier 1 and 2 that require in-depth knowledge of the functionality of the ... IV program has an opening for a Computer Systems Analyst to provide technical issue resolution, escalated...to develop and maintain written instruction for use by Tier 1 and 2 personnel and application… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst ...Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or relevant MHS Application experience + Familiar… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst - Weekday 2nd Shift Lead ( Tier ...of the SOC + Provide guidance and mentorship to Tier 1 SOC Analysts to enhance their skills ... to the next level and join us as a Tier 2 SOC Analyst . You will play...techniques and how to investigate them + Proficiency in technical writing + Able to accurately and succinctly convey… more
- MindPoint Group (Washington, DC)
- …of processes and procedures of the SOC + Provide guidance and mentorship to Tier 1 SOC Analysts to enhance their skills and capabilities **Required:** + ... Incident Response Analyst ( Tier 2) **Department:** SOC **Location:**...techniques and how to investigate them + Proficiency in technical writing + Able to accurately and succinctly convey… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you ... on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not… more
- Community Health Network (Indianapolis, IN)
- Tier II Service Desk Analyst Job Ref...years of experience in customer service or experience providing technical support to end users. + One ( 1 ) ... couldn't do it without you. **Make a Difference** The Tier II Service Desk Analyst will be...of experience with ServiceNow is strongly preferred. + Strong technical skills and the ability to learn and apply… more
- Robert Half Technology (Nashville, TN)
- …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our...escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role… more
- ManTech (Stennis Space Center, MS)
- …Perform in-depth analysis of security events and incidents independently, and in support of Tier 1 SOC Analysts + Investigate and respond to security incidents ... area, or Chandler, AZ. We are looking for a ** Tier 2 NOSC** ** Analyst ** with responsibility to...escalated from Tier 1 SOC Analysts, conduct in-depth analysis,… more
- KeenLogic (Washington, DC)
- …Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary technical resource and solution-provider for IT Customer ... KeenLogic is seeking an experienced Tier III Help Desk Analyst to...captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and technical… more
- General Dynamics Information Technology (Baton Rouge, LA)
- …support of the **Virginia Information Technology Agency (VITA)** , a **Cyber Security Analyst ( Tier II)** will be responsible for performing investigation and ... escalation of security alerts triaged by Tier I analysts and others that enter the SOC...knowledgebase and capabilities. **REQUIRED QUALIFICATIONS:** _You_ _MUST_ _have:_ + Technical Training, Certification(s) or Degree, 1 + years… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …Identity Share this job (https://uscareers-nyu.icims.com/jobs/13505/information-security- analyst - tier - 1 /job?mode=apply&apply=yes&in\_iframe= ... Position Summary The Information Security Analyst I role involves conducting basic threat detection and incident response activities to maintain NYU's security… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging, consultative, and collaborative team ... basic workstation remediation) during the call. Where required the Tier I candidate will escalate to the Tier...detailed level of support. Qualifications + Bachelor's degree and 1 year of experience. Required Skills + 1… more
- RKON (Chicago, IL)
- Analyst ( Tier 1 ), End User...project related tasks). + Other duties as assigned. Required Technical and Professional Expertise + A desire to pursue a ... About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to...methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...Tier II III support team. Troubleshoot to resolve technical issues related to personal computer hardware, software applications,… more